Hotéis em Fukuro, 10

"施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。"

"スタッフ対応が良かった"

"食事がおいしいです"

"煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。"

"I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it."

"This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe."

"Good"

"フロントの対応が素晴らしく気持ちよく宿泊できました。"

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"朝食のバイキングは混みすぎて　おかわりしにくい"

"よかった。"

"ホテルの部屋は清潔感があり、快適に過ごすことができました。食事もビュッフェ形式で種類があり、さまざまな料理を楽しめたので満足しています。 一方で、朝食時間については少し残念でした。早い時間を希望していましたが、8時30分または9時しか空いておらず、早めにチェックアウトして出かける予定だったため、不便に感じました。"

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...