Our extended family began our stay at this home with favorable remarks. Location is nice, next to a large park; and the gaming room was enjoyed by the kids. However, we will not stay here again because we were nicked $500 when the host "became aware" of a rule violation in their home. A dog was carried inside the home for 10-15 seconds. Yes, the dog was inside, but for seconds. The dog never touched a piece of furniture, flooring, or any part of the home. We were charged $500 and when I contacted the host to clarify the situation, there was no understanding or willingness to change the fee. I asked the host to check the multiple cameras at the house to verify the situation. The property host responded that this was a strict rule. We needed to pay or they would cancel the remainder of our reservation and we would have to evacuate immediately. We paid the $500 to stay the final night at the property. I also contacted VRBO to see what could be done, they recommended I communicate the situation to the property host to clarify the circumstances. This had already failed, so there was nothing that could be done. I had also asked the host why there was dog food in the kitchen cabinet, but the host would not reply to my questions.
This property is described online as "luxurious." However, the master bathroom would fail to flush every time, master shower drains slowly, and master sink would clog daily. The oven couldn't maintain a temperature above 400 or hold any temperature