Vilas em Freeport, WG

"My trip was to short"

"I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...

"Booked this online via Expedia because it looked great - got to the site and it was CLOSED FOR RENOVATIONS. Luckily we were able to contact someone on site so they could set up a cot for us, but the place was CLOSED FOR RENOVATIONS so there were no services. The airline had lost our luggage, so we had to wait at the property because that’s where the airline was bringing our luggage, even though it WAS CLOSED FOR RENOVATIONS. But eventually the airline told us they WEREN’T bringing our...

"I stayed here for 3 days. I definitely would come back. Super clean and organized and such easy check in process."

"I enjoyed the property. It was just as listed. There was a brief communication issue that affected check-in (not by the owner but VRBO). Everything else was great!!"

"Dess was a much needed oasis in what could have been a nightmare scenario. The accommodations and the quick responses to all your needs is greatly appreciated. Room was extremely clean and well kept pictures do it no justice. Really nicely decorated and upkept. Amenities in the condo are great stores are close and expensive if something is missing. Enjoy this gem of a stay. Ty so much for having us."

"I actually did not make the trip, i had complications in travel, so out of the 2 week stay, it was only occupied for less than a week. I had hoped to maybe get some of my money back for that first week, but i did not find out about my cancellation of travel plans until 5 days before check in. My friends did go for some of the 2nd week and reported that the view was gorgeous and the condo was nice. "