4/10 - Insatisfatória
Abbie
Viagem com a família
5 de ago. de 2025
Pontos negativos: Comodidades e condições e instalações da propriedade
We were in town for a 3-day baseball tournament, and this is an honest, detailed review of our experience.
I’ll start with the good: The hotel staff (which appeared to be only one lady at the front desk and a maintenance guy) were very friendly and helpful. The AC worked well.
The not-so-good: The hotel is going through a renovation, which we knew when we booked. However, the renovation materials were spread out all over in hallways, stairwells, wherever they could find a place. The shower rod and curtain came crashing down in the middle of a shower, water went everywhere. Maintenance was quick to come inspect but had to come back later to remedy because he had 3 other rooms in front of us and he had to leave to go buy the parts. Room was pretty dated in general. Mattresses were old, box spring style, but actually not too uncomfortable. Maintenance guy told us he had to buy 4 mattresses while he was out getting our shower rod. The sheets would not stay on the bed and we had to constantly pull them back up. The breakfast was pretty basic, but less than you’d get at a chain hotel - cereal, muffins, fruit, waffles. Front desk lady was also trying to keep up with replenishing breakfast items. A hotel guest who said she had her food handlers license and experience working in hotels ended up jumping in to help wipe down table and counters. Within 10 minutes of getting in the pool they informed us it was closed for maintenance and it did not reopen while we were there.
Abbie
Hospedou-se por 2 diárias em ago. de 2025
