8/10 - Boa
Juan
Viagem a dois, Viagem com a família
29 de mar. de 2026
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the stay very much, hotel is in great conditions yet there are some things that should be pointed out, because for the price you should expect a better service, in example: Valet. The entire valet staff was great except for one gentleman that seems to talk to you with authority which somehow makes you feel not welcome upon arrival. I’ve never received that kind of attitude from any of the Valet staff from any other Marriot hotels that I’ve stayed at. Another thing to point out is the cleaning. There should be bags in the bathroom bin. Yes! That one bin right next to the toilet where you dispose of your dirty stuff. That was unacceptable to me nor the fact that in 2 days that I was there, not one time was cleaned by the cleaning crew. Also, there were spider webs in the balcony and bird poop on the balcony furniture. Third but not last, there should be a lifeguard in place at the swimming pool, due to the fact of plenty of tourist families that come with their children, which at some times may get distracted and some accidents may happen or some irresponsible guests having drinks in the pool, maybe some couples which are having sexual behaviors, that are inappropriate in front of children. These are some minimal things that require a lifeguard in a swimming pool, especially if it’s in a high season!
Last observation with a bad review is the SPA. This SPA should extend their schedule as well as their staff. It is overrated for the price, attention and staff.
Juan
Hospedou-se por 2 diárias em mar. de 2026
