Made reservations online in wee morning hours of the same day I was planning to stay. Called hotel manager to verify reservations and room amenities; hard to understand him, but he was pleasant and my questions were answered. Check-in was expedient. My non-smoking room was in the building sharing the main lobby; I had an interior hallway leading to my room.
Room smelled pleasant. A/C/Heat unit worked smoothly and was clean. However, noticed some hair next to bathroom sink faucet...and in the sheets of my bed (!). Spoke with night manager, who swiftly contacted cleaning staff. Staff changed my sheets and night manager made follow-up room call to verify issue addressed.
Some additional notes (FYI):
--Only found two towels (bath) in the bathroom. I later found a hand towel and two wash clothes on my corner office desk. Not sure why they were there...but glad they were a/v
--Secretly wished I had brought sanitation wipes with me. The room's dining table and chairs looked...unclean, as did the surfaces of all the other furniture in the room, except for my bed spread (fortunately!)
--Carpet also didn't look well-vacuumed...
--Noticeably missing a hanger in my closet, but had enough hangers for my needs so didn't report this to the manager
--Bed comfy :)
Not a bad stay overall since I just needed a nice, clean smelling (this can be hard to come by) place to sleep that was closeby my ultimate destination (NYC). A bit pricey, but then again, so are most of the hotels in the area.