The front desk people were less than helpful anytime that we needed something. Checking in, I was ignored for more than 20 minutes while they (2 people) kept taking other guests that walked in needing items such as clean towels, canteen purchases and general info. No room cleaning is done without request, but there were only 2 towels in the room, and when I called to get more, they told me to bring them the dirty towels to the desk and they would give me clean ones.