Hotéis perto de Fort Buchanan

"Room we got was different from the pictures and a lower category room type. The staff didn’t do anything about it. "

"Hotel novo, quarto limpo e confortável e a equipe é muito solicita e simpática "

"Shower was cold and brutal No windows and not mentioned in the description "

"O hotel fica muito bem localizado. Da pra ir andando para o pier dos cruzeiros. Nao é ruim, mas pelo preço poderia oferecer mais. O quarto é OK. O banheiro, idem. Nao ha interfones do quarto para a recepção. Precisa fazer uma chamada internacional para falar com eles, se nao possuir celular americano. Não me impressionou! O cafe da manhã é terceirizado, e apesar de gostoso é tudo muito restrito 1 creme para o cafe, 1 geleia etc."

"Everything was excelent"

"Room was tiniest room I've ever stayed in. Not even space to open our suitcase. There was also something weird about check-in. They reached out to us twice asking what time we would arrive. We knew our room wouldn't be ready, and that was fine! But when we went back at 5 PM our room still wasn't quite ready. Not sure what was up with that. Also, the young lady working at the front desk didn't seem to have much information to share with us about the area or the town. Should have offered...

"Todo muy bien "

"Stayed in double queen bedroom, very clean, AC worked well. Had to ask staff multiple times for robes, towels, extra blankets, etc. Small fridge to store drinks but not leftovers. They took out $35/night for a "destination fee.""

"Faltou água ficamos "

"Hard to find staff, dirty towels too.."

"Beautiful place, we had everything we could possibly need! "

"Location was decent with few restaurants near by. The housekeeping is non traditional as they did not make up the bed or empty trash for the stay. Beds were not great. Also they have sound detectors hidden in plants in the hallways to detect loud noises which felt a little excessive and invasive. Just overall an ok stay away from the hustle and bustle of condado tourism"

"Unfortunately we did not have a good experience. The check-in was the worst part; it is only available starting at 4:00 p.m. We arrived at 5:00 p.m. and there was no one to assist us. I sent them messages on WhatsApp and Hotels.com, and it took a very long time for them to reply. No prior instructions were given on how to access the room—this only happened after I provided a credit card deposit and filled out an external form, which is prohibited by Hotels.com. Detail: eight days after...

"It was not hot water in the shower and no shower curtain, not enough towels in the bathroom. "

"When we checked in we had to call to get someone to check us in. They were prompt to arrive. During our stay there was never anyone at the front desk and all communication had to be online. One of the features advertised was a restaurant and was one of our deciding factors when booking but was never open during our stay. Even when we asked for a restaurant recommendation they referred us to the closed restaurant. This should be removed from their offerings. A room refresh is only available upon...

"Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. "

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "