Praia

Avaliações de Omeo Suite Glass Beach

2.5 out of 5
Omeo Suite Glass Beach
763 N Main St, Fort Bragg, CA

Avaliações

7,6

Boa

Nota 10 - Excelente. 146 de 417 avaliações" "
Nota 8 - Boa. 118 de 417 avaliações" "
Nota 6 - Ok. 77 de 417 avaliações" "
Nota 4 - Insatisfatória. 43 de 417 avaliações" "
Nota 2 - Terrível. 33 de 417 avaliações" "

7,8/10

Limpeza

8,2/10

Serviço e funcionários

6,6/10

Comodidades

7,0/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Robin

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is old and the room was stinky. I checked in, got my key, smelled the room and had to leave. It was too awful to stay. I want a refund. This was not a suite by any stretch of the imagination.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Michelle, Park Avenue

Viagem a dois
Pontos positivos: Limpeza e comodidades
A nice town and place to stay overnight, close to dining and so so close for that great sunset picture for a really great price. Coffee machine and fridge was great to use. The walls are thin and you can hear next door if it’s the right time etc and our toilet seat was loose and needed replacing not just tightening. Not enough issues for us not to stay again next time we are through.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Benno von

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Clean, recently renovated room. Very basic motel.
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Steven

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
Comvenient location is only good thing i can say. Sheets on bed were stsined and dirty. Toulet was not cleaned. Shower was not clean and would not drain. Will not be stsying there again.

6/10 - Ok

Donna

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The bed was comfortable. The room and property were run down. Coffee maker and refrigerator did not work.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Maggie

Viagem de negócios
Thank you
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Douglas

Viagem com a família
Pontos positivos: Comodidades
Clean, new, great view
Hospedou-se por 1 diária em mai. de 2024

2/10 - Terrível

Shannon

Pontos negativos: Limpeza
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Juan C.

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Annabell

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

2/10 - Terrível

cairo

Viagem de negócios, Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I arrived at the OMEO Suites at Glass Beach in Fort Bragg CA to check into my room. The front desk person, Ken, checked me in. I felt excited to relax and get some rest on the first evening of my ensembles North-Coast tour. After loading in all of my gear, I prepared my self to take a shower. I noticed there was no fan in room 112’s bathroom so I cracked the bathroom window and turned on the room heater to keep the air circulating. I entered the shower and things became very steamy in the bathroom. The fire alarm beeped for a very short moment due to the steam. I continued showering until I was completely startled by a loud pounding on my room door accompanied by loud shouting. I turned the shower down and said hello? The pounding got louder and more violent and the voice said “open up, what’s going on in there”. I replied “ Who is it? I am showering”. The voice said “ this is the front desk open up now!” while still pounding aggressively on the door. The person then started testing the knob and eventually used a key to forcefully open the door. The door was caught by the security latch. Thank goodness for that latch, other wise the person would have barged right into the room as I was completely nude. I said “what’s going on, why are you breaking into my room like this?” The person, who I could now see was Ken from the front desk, replied “ your fire alarm went off and I need to know why”. I reluctantly unlatched the dead bolt and let Ken get a good look at my wet body...
Resposta de Omeo Suites em 7 de mai. de 2024
While we do apologize for the issue, it is standard procedure to ensure our guests are safe. Due to the fire alarm being set off and you not responding to the 3 times the door was knocked on with proper announcement. Entry was the next step due to you not responding. Nobody attempted to break into your room, however your insinuation of the situation without clarification will not be tolerated. Nobody saw your "wet body" nor were you naked upon you opening the door. You could have easily told Ken that it was just the shower without opening the door fully.

10/10 - Excelente

Amber

Hospedou-se por 2 diárias em mai. de 2024

2/10 - Terrível

Sara

Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Bobbi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room actually looks and smells clean. Desk person was knowledgeable about the area and super friendly. Within walking distance to the beach, food and other attractions.
Hospedou-se por 1 diária em mai. de 2024
Resposta de THANK YOU em 3 de mai. de 2024
"Dear Bobbi,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

6/10 - Ok

dawn

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Good.place..very loud aqueaky beds though. Wake.yourselfmup just turning.over
Hospedou-se por 1 diária em jan. de 2024
Resposta de Thank you. em 1 de mai. de 2024
"Dear Dawn,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 - Excelente

Rod

Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Jack

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy walking access to everything
Hospedou-se por 1 diária em abr. de 2024
Resposta de THANK YOU em 29 de abr. de 2024
"Dear Jack,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 - Boa

Christine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jonar em 26 de abr. de 2024
Dear Christine,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

4/10 - Insatisfatória

Katherine

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place feels like it has only a handful of rooms ready. The beds were comfortable with clean linen. No lobby to speak of, just really old.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de THANK YOU em 24 de abr. de 2024
"Dear Katherine ,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

8/10 - Boa

BRONISLAWA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Microwave,fridge and coffee maker in the room.Clean and fresh bedding.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de THANK YOU em 23 de abr. de 2024
"Dear BRONISLAWA ,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

8/10 - Boa

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Esta bien y tiene buena ubicación
Hospedou-se por 1 diária em abr. de 2024
Resposta de THANK YOU em 24 de abr. de 2024
"Dear Maria,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

6/10 - Ok

Irasema

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
While the actual room was upgraded and clean, there was no handsoap or bodywash on the containers; the outside of the hotel could use an upgrade to attract visitors. We didn't feel too safe in the area as it looked a bit run down. The pics on the advertisement a bit misleading.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de THANK YOU em 23 de abr. de 2024
"Dear Irasema,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 - Excelente

Philippe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to the Pacific Ocean.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Omeo Suites Team em 16 de abr. de 2024
Dear Philippe,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites Glass Beach. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

8/10 - Boa

Wendy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great beds and pillows! Clean, older building with not many oulets, close to coast access.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jonar em 13 de abr. de 2024
Dear Wendy,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 - Ok

Gabriela

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em jan. de 2024
Resposta de THANK YOU em 11 de abr. de 2024
"Dear Gabriela ,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 - Excelente

Kelly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was such an affordable property to stay at for out vacation in Fort Bragg. We didn’t have to pay a deposit, which was nice. It was right by glass beach, and super close to the downtown shops. I would definitely stay again!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Omeo Suites Team em 8 de abr. de 2024
Dear Kelly,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites Glass Beach. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small room but had everything we needed.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Omeo Suites Team em 2 de abr. de 2024
Dear Michael,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites Glass Beach. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

6/10 - Ok

Josh

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Great location, close access to Glass Beach and the town of Fort Bragg. The facility itself was worn down, with dripping soap dispensers, and significant damage from excessive steam / moisture in the bathroom. The King bed was very nice and firm, however.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Omeo Suites Team em 2 de abr. de 2024
Dear Josh,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Glass Beach. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

6/10 - Ok

Rima

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Convient location Nothing fancy about this place but it was clean and the beds were comfortable
Hospedou-se por 1 diária em mar. de 2024
Resposta de Omeo Suites Team em 2 de abr. de 2024
Dear Rima,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Glass Beach. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

8/10 - Boa

Monica

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very Nice, Clean Cozy spot to stay for the evening. Comfortable bed. Just passing by heading back to Texas, Ken and Bryce we're nice, very helpful and informative of must stop destination sites. A bit outdated look feom the outside. Didn't expect it to look as nice inside the room but it met my expectations for a temporary calm overnight stay. Eill definitely stop again if im ever in this area visiting.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jonar em 28 de mar. de 2024
Dear Monica,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

4/10 - Insatisfatória

Wayne

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Toilet took 20 minutes to refill. Faucet was missing aerator, so water splashes everywhere. TV wouldn't come on, had to call Maintenace in twice to reset controller. Pancake maker "Just broke".
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jonar em 28 de mar. de 2024
Dear Wayne,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

6/10 - Ok

Jerry

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
It was a nice place to stay
Hospedou-se por 3 diárias em mar. de 2024
Resposta de THANK YOU em 19 de mar. de 2024
"Dear Jerry,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

2/10 - Terrível

Ian

Hospedou-se por 1 diária em mar. de 2024
Resposta de THANK YOU em 11 de abr. de 2024
"Dear Ian ,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 - Excelente

Rodolfo

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The separate room inside
Hospedou-se por 1 diária em mar. de 2024
Resposta de THANK YOU em 17 de mar. de 2024
"Dear Rodolfo,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

6/10 - Ok

Andrea

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de THANK YOU em 7 de mar. de 2024
"Dear Andrea ,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 - Excelente

Yuan

Hospedou-se por 1 diária em fev. de 2024
Resposta de Jonar em 21 de mar. de 2024
Dear Yuan,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 - Excelente

Peter

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024
Resposta de THANK YOU em 27 de fev. de 2024
"Dear Peter,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

6/10 - Ok

Yessy

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de THANK YOU em 21 de fev. de 2024
"Dear Yessy,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

8/10 - Boa

Nicole

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
President day weekend trip
It was nice that our teen had her own room, only a couple annoying things only one tv, floor wasn’t even not a big thing! No blow dryer that was annoying! Toilet clogged up on our last night. The staff starts cleaning early and kinda noisy especially when your trying to sleep in for once.. besides that it was a nice hotel, nice location… fyi if you need ice bring your own bucket
Hospedou-se por 3 diárias em fev. de 2024
Resposta de THANK YOU em 20 de fev. de 2024
"Dear Nicole,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 - Boa

ANN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de THANK YOU em 20 de fev. de 2024
"Dear Ann,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

6/10 - Ok

Devin

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
The water pressure in shower sucked.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de THANK YOU em 19 de fev. de 2024
"Dear Devin,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

2/10 - Terrível

Matthew

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff was super rude
Hospedou-se por 4 diárias em fev. de 2024
Resposta de THANK YOU em 18 de fev. de 2024
Dear Matthew,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

2/10 - Terrível

Rene Hansen

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Unfortunate circumstances
Unfortunate circumstances We had been looking forward to seeing an attraction where they have transformed a 100-year-old landfill into a tourist attraction, Glass beach. but the weather unfortunately didn't make it possible, the weather had also done that there was no electricity in the hotel from 7 in the evening until we left cold and thirsty for coffee at 8 the next morning. It is perfectly fine that external circumstances mean that you do not have power in an entire hotel, things happen outside of your control, but you can then pick up a bucket of coffee at the gas station opposite for guests and put a note on the door to the Information that there is general power failure. A further refinement would have been to have a supply of flashlights and a generator so that there could be a little heat in the rooms, 12 degrees Celsius is not warm enough with such thin blankets on the bed. The management's absence says a lot in such a situation.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Omeo Suites Team em 12 de fev. de 2024
Dear Rene,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Glass Beach. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

10/10 - Excelente

Andreas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Omeo Suites Team em 12 de fev. de 2024
Dear Andreas,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites Glass Beach. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

8/10 - Boa

mary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Jonar em 13 de fev. de 2024
Dear mary,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

4/10 - Insatisfatória

Cynthia, yuba city

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very small but in the pictures it looked bigger. The outside looked old and dirty. The bed wasn't sturdy, the bathroom door didn't close it would open easily, the water took forever to get warm, the coffee machine was not cleaned, there was nothing to cover the windows in the bathroom & near the fridge so no privacy, the back of the bathroom was a alley way not really safe, the staff was rude and couldn't check us in early at all and had an attitude about it, the room was a disappointment but the area was good everything we needed was near and walkable.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Omeo Suites Team em 6 de fev. de 2024
Dear Cynthia,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Glass Beach. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

2/10 - Terrível

Andrew

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The was are paper thin, with a door joining room. You can hear the person breath in the room next to you. There looked to be dried blood on the shampoo dispenser, there was old coffee still in the coffee pot. I was unable to sleep more than a couple hours due to the noise of the room next door. You could not pay me to stay here.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Omeo Suites Team em 5 de fev. de 2024
Dear Andrew,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites Glass Beach. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

10/10 - Excelente

Crystal, Lamar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was clean, walking distance to the beach
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Jonar em 13 de fev. de 2024
Dear Crystal,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 - Excelente

Mary

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very conveniently located.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Jonar em 13 de fev. de 2024
Dear Mary,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 - Excelente

Kelly

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de Jonar em 13 de fev. de 2024
Dear Kelly,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team