Vilas em Floresta Estadual Beartown, MA

"Bathroom could use update. Room was clean"

"No extra amenities…just an average hotel"

"We arrived to our room and immediately noticed that all the windows were wide open with no screens down and the a/c was on. The room smelled like wet dog.i closed and locked the windows and was shocked it was left like that since it was a ground floor hotel with no front desk. As we unpacked, I noticed the room was dirty. The nightstands were dusty with hair and the bathroom floor was also full of hair. When my daughter went to use the bathroom she saw a bat hanging from the ceiling vent. I...

"The toilet seat was missing one of its hinges, there was NO toilet paper holder, the lighting, especially in the bathroom, was very dark, the carpet was threadbare and torn, and the maid left a dirty rag behind. I won’t be staying at a Best Western anytime soon!"

"While we enjoyed the location and the spaciousness of our particular room, what we didn’t expect was barely anyone to attend to our needs because they are sorely short staffed. One attempt to text and one attempt to call without so much as an answer back. Luckily we found a live human who was gracious who helped get us our text code to get into our room. Very few contact with an actual live person and when we were lucky enough to see them they were helpful and sweet. The room had a rug that was...

"The manager was friendly and helpful. We will defiantly stay there again next time we are in the area."

"Toilet backed up. Room was heavy with air freshener or cleaning agents"

"Unfortunately this was not a boutique hotel. It was a renovated motel. Our room was smallish & dark. We felt the website was a bit misleading! On positive note the staff was extremely friendly & professional."

"Loved having a full Kitchen, lots of space"

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"Lindo Local; família muito agradável, café da manhã muito bom."