4/10 - Insatisfatória
James T.
23 de jun. de 2025
Pontos negativos: Limpeza
Wouldn’t return
Check in was a breeze with a happy staff member taking us up to the apartment. After she left we then noticed how dirty the apartment was. Mouth floss and hairs on the bathroom floors, all shelves and tops covered in dust. The rug in the living room thick with dirt I could go on. We ended up doing a full clean with our own supplies. The hoover was completely blocked so I had to take it to pieces to clean the clogged filer out and the blockage of hair/dirt in the tube. What annoyed me was the manager had a dedicated WhatsApp that she used to get in touch with me and said if there are any problems just to let them know. When I did this she ignored me. It’s a laugh that the terms sheet I signed it said there was 90 in the bill for cleaning. There was a useless AC unit in the living room while the bedroom had nothing, it was so hot that at 3am we had to move into the living room to sleep on the couch even though it was 27c in there with the AC. The shower had two options, freezing cold or boiling hot. Whatever it decided. All in all the apartment is rather dated and the pictures made it look far nicer. The linen and towel were pristine though! One last point to note. 3rd floor can confuse as some countries count the ground floor as 1st. So bear in mind it’s four full flights of stairs. 0 being the ground floor.
James T.
Hospedou-se por 2 diárias em jun. de 2025