"Excellent check in and helpful and friendly staff that spoke good English.
Slightly inconvenient location of restaurant, the food was good but the service slow."
"O espaço fica dentro de uma estação de ski. Excelente café da manhã. Longe do centro de Rovaniemi, mas muito bom. Vale a pena o uber. Do lado tem uma sauna excelente pra fazer a sauna seca com o banho no lago."
"The igloo was very cosy but a bit small for four of us as a family. The kitchen has everything you needed and the delivered breakfast food was a real treat, healthy and delicious. We didn’t realise we had booked for the end of season so nothing apart from our room was operational and we didn’t get to use any of the facilities or any of the fun things which was disappointing. Also this accommodation is a little way out of town so if you don’t have a car you need to spend money on transport. Some...
"I am writing to express my disappointment with my recent stay at this hotel.
We paid €753 for one night, including spa access, and were surprised to learn that hotel guests are limited to only two hours per day in the spa (sauna and jacuzzi), and that access requires booking a specific time slot. This restriction was neither clearly communicated in advance nor aligned with the expectations for a five-star hotel experience. It is unreasonable to apply the same limitations to overnight guests as...
"Equipe e concierge são muito bons!
Lugar lindo a acomodações confortáveis! Cama muito gostosa! Super indico!
Apenas os banheiros são muito pequenos mas é meio que padrão da região "
"Quarto muito bom, bem arrumado e com ótimas comodidades. Vista muito boa para o lago que estava congelado mas tinha fácil acesso. Vimos excelentes auroras de dentro de nosso quarto. "
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