10/10 - Excelente
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Viagem com a família, Viagem com família e crianças pequenas
11 de nov. de 2025
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
firstly I would like to say that when I saw a mixed postive and negative reviews about this hotel I was skeptic but I thought I will give it the benefit of doubt and can say that our stay overall was really good apart from a few small thing's.
Hamid - very helpful and resourceful, he was always ready to answer any questions I had. I could sense that he genuinely wanted us to have a pleasant stay.
Hotel room: Reasonably good not as exaggerated as most of the negative comments we had nice balcony view of the pools/mountains, the showers were great!
side note: The cleaners were constantly keeping the rooms spotless and was always being very nice to my daughter.
if I was to nitpick on the rooms it would be that they do need a little bit of an upgrade as the walls did have some wear and tear but that wouldn't stop me from revisiting.
The food: typical hotel food, variety options , many desserts, coffe/tea available.
most of the caterers were really friendly and diligent to help guests except one or two occasions when it came towards the end of a breakfast/lunch/dinner the 1 or 2 individuals were almost rushing for us to leave. While I understand that they are allocated times for the food, please understand that some of us have sick and stubborn children that did not sleep all night.
the swimming pool was a little cold but okay to use however the jaccuzi barely had any strength left.
will likely revisit again, thanks for all your hospitality!
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Hospedou-se por 5 diárias em nov.. de 2025