Verificada
2/10 - Terrível
Mia A.
4 de jan. de 2026
Pontos positivos: Limpeza e check-in
Pontos negativos: Comunicação e precisão do anúncio
This two-week rental was extremely disappointing and uncomfortable, especially given that it was during the winter holidays. The heater was so loud it caused the entire house to rumble, and although we notified the owners immediately, they did not attempt to fix it for six days. During that time, we had to borrow space heaters from friends just to stay warm.On the second day of our stay, the propane tank ran out, leaving us without hot water for two days. This is completely unacceptable for a winter rental and entirely preventable—no responsible owner should leave a propane tank unfilled for a two-week stay in the dead of winter. We also had to stay at the house to meet the propane delivery driver.To make matters worse, the stove stopped working on Christmas Day.Because of the holidays, we were unable to find another rental in the area and were forced to stay despite the lack of basic necessities. The owners refused to offer any partial refund, claiming the rental was already “58% off” for a long-term stay, even though heat, hot water, and a working stove are fundamental expectations regardless of price. We ultimately had to dispute the charges through Vrbo and received a partial refund that way.This experience caused significant stress during what should have been a relaxing holiday stay. I strongly suggest you do not stay here. The issues we encountered were serious, avoidable, and poorly handled by the owners.
Mia A.
Hospedou-se por 13 diárias em dez. de 2025