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Avaliações de Gipsy Hill Hotel

3 out of 5
Gipsy Hill Hotel
Gipsy Hill Lane, Exeter, England

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 107 de 336 avaliações" "
Nota 8 - Boa. 153 de 336 avaliações" "
Nota 6 - Ok. 47 de 336 avaliações" "
Nota 4 - Insatisfatória. 21 de 336 avaliações" "
Nota 2 - Terrível. 8 de 336 avaliações" "

8,2/10

Limpeza

8,8/10

Serviço e funcionários

6,8/10

Comodidades

7,2/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Miroslav

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quiet comfy hotel .
Hospedou-se por 4 diárias em out. de 2023

10/10 - Excelente

Glenn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gipsy Hill Hotel is a little bit tired but this is to be expected in a building of this vintage. The staff are fantastic and they work tirelessly to accommodate our needs as conference guests. Jackie is a diamond.
Hospedou-se por 3 diárias em nov.. de 2023

8/10 - Boa

Tony

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em out. de 2023

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Won’t be returning.
We arrived and no one was at the reception, we rang the bell no one. In the end we ended up calling the hotel number and then the receptionist appeared at the desk. The hotel is very dated, musky smell throughout. Only toiletries provided (after stating provided) was a small bar of soap. We had to go buy shower gel. Net curtain had holes and ripped and windows with black mould. Carpet stained with a red mark. The shower was powerful and hot although again not overly clean. Small tea and coffee station table which was good although the table was worn. After a long day we wanted a decent sleep at least but the bed especially left side you could feel the springs. Don’t mind the dated decor but would appreciate more cleanliness at least!
Hospedou-se por 2 diárias em out. de 2023

6/10 - Ok

Catherine

Pontos negativos: Condições e instalações da propriedade
This was an adequate stop over. It was good value for money but requires some refurbishment.
Hospedou-se por 2 diárias em out. de 2023

6/10 - Ok

john

Viagem de negócios
Pontos positivos: Limpeza
Hospedou-se por 2 diárias em mar. de 2023

10/10 - Excelente

Pilar Teresa

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good quality -price
Large room with comfortable beds. The hotel has beautiful antique furniture and it's a pleasure to look at. Large TV in the room. Good water pressure in the bathtub. Heating working very well. No problem with parking. Long stairs to get to the room. Staff very kind and helpful.
Hospedou-se por 3 diárias em dez. de 2022

6/10 - Ok

Hannah

Hospedou-se por 2 diárias em ago. de 2022

10/10 - Excelente

Jacqui

Hospedou-se por 2 diárias em jul. de 2022

10/10 - Excelente

Janice

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the fact that it was away from the immediate noise of the traffic and a nice distance from the main road, without feeling too isolated. I also liked the style of furniture in the hotel and the way you felt you could almost be in a different era, when you were in the bedroom and in the sitting area downstairs, it was a good heartwarming feeling. I was transported to a less hectic time and lifestyle in the few days i stayed here and i wish i could have stayed longer
Hospedou-se por 3 diárias em jun. de 2022

10/10 - Excelente

glyn

Hospedou-se por 1 diária em out. de 2021

10/10 - Excelente

David

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy to find, easy to park, good bar, nice food, friendly and quick service, comfy beds and quiet rooms that aren't stuffy.
Hospedou-se por 1 diária em nov. de 2021

4/10 - Insatisfatória

Mitch

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The room was clean but cold, I had to ask for the heating to be put on. The food was embarrassing, I've had better meals from a supermarket cafe. Friendly staff but a very dated hotel.
Hospedou-se por 1 diária em dez.. de 2021

2/10 - Terrível

valerie

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The outer entrance to the annex was full rubbish cigarette ends and litter. My batroom sani-bin was full to the top of medical? tubes, it had not been emptied before my arrival. This could have been a bio hazard and also reflected on the overall cleanliness of the room. I reported what I had found to a member of staff the following morning. No apology from the hotel has been forthcoming.
Hospedou-se por 1 diária em nov. de 2021

8/10 - Boa

david

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very friendly and helpful staff Small points - consider leaving heating on all night and updating showers
Hospedou-se por 5 diárias em nov.. de 2021

10/10 - Excelente

J L

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing
Our stay at the gypsy hill hotel was amazing really impressed with the family room we stayed in there was plenty of space and the staff was lovely and friendly the breakfast was amazing to and plenty to have. And most important of all my children loved the stay and didn't want to leave thankyou very much.
Hospedou-se por 1 diária em nov. de 2021

8/10 - Boa

Krishna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gypsy Hill Hotel, Exeter, UK.
Our stay was amazing. Very enjoyable and pleasantly very surprising considering its location. The aproach is on a narrow road. Very comfortable room and clean. Breakfast was good. We stayed one night and did not have any other meal. Noticed it was rated as a 3 star hotel. Think it should have 4 stars!
Hospedou-se por 1 diária em nov. de 2021

8/10 - Boa

Alison

Viagem em grupo
Pontos positivos: Serviço e funcionários e conforto do quarto
Comfortable stay
My stay at the Gypsy Hill Hotel was good, the staff are very helpful & friendly. We are a meal in the evening of Lamb Shank & it was delicious. The breakfast was well cooked & there was plenty to fill you up. The only slight downside is that the rooms could be revamped & modernised. The room was clean but could have been cleaner. The beds were comfortable & there were plenty of cupboards for clothes etc. So I would recommend this Hotel to stay at.
Hospedou-se por 2 diárias em out. de 2021

10/10 - Excelente

Kajendran

Hospedou-se por 1 diária em out. de 2021

10/10 - Excelente

Amanda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2021

10/10 - Excelente

GAIR

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Family visit to Exeter
The rooms were spacious and very clean and tidy. Good shower and toilet facilities in our ensuite bathroom. Nice comfortable beds for my wife and I plus our 13 year old son. Staff were very friendly and helpful and the cooked breakfast was both delicious and plentiful. Plenty of cereals or toast, bread and marmalade, jam options as well for those who didn't want a full English. Will definitely stay here again if rooms are available.
Hospedou-se por 2 diárias em out. de 2021

10/10 - Excelente

Anne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2021

8/10 - Boa

Paul

Hospedou-se por 1 diária em out. de 2021

2/10 - Terrível

Mark

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Don’t stay here.
The only good thing about this hotel was the lovely friendly lady on reception. The room we was given must have been last decorated 25 years ago. Filthy stained walls, carpet, rusty light fittings, mould on bathroom tiles and ceiling. A “bewear” sign in the hall stated it was being redecorated, no sign of any such works. Other than the sign and some floor covering, the only thing to beware of is the state of the place. At breakfast there was no staff greeting or acknowledgement, presumably it was one of the owners on duty. They acted like royalty and clearly have no customer service skills. It wasn’t the best cooked breakfast with cheap ingredients being used. The condition of the dining area was a lot better than our room to be fair.
Hospedou-se por 1 diária em out. de 2021

6/10 - Ok

Carol

Viagem de negócios
Good in Parts
It was good enough for one night and the dinner was good. Some of the service could be better but the waitress at breakfast was very helpful
Hospedou-se por 2 diárias em set. de 2021

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant and helpful staff. Hotel a bit tired but clean anf comfortable nevertheless. Good fish and chips in the restaurant and delicious bacon with the cooked breakfast.
Hospedou-se por 2 diárias em set. de 2021

4/10 - Insatisfatória

Laurence

Viagem em grupo
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Very disappointing, not recommended
Very disappointing. Staff were very rude when we got there, rushing to book us in. Breakfast was very slow, nothing put out even though we had to book a time to come down for it, had to ask for virtually everything to be topped up from cutlery, to juice, to eggs, to bread, to sausages. A good breakfast, but it took so long for everything to arrive what you had on your plate was already cold. Cleanliness - this left a lot to be desired, the toilets had signs up to guide you on cleaning your hands with soap for 20-30 seconds etc, but despite this, the hotel never left any soap out the whole time of our stay. The grounds on the photo must of been taken years ago, the rooms in the horrid motel part behind it had rubbish, broken wood and was generally a mess - not nice to look out onto. For the money it cost to stay here, very disappointed. One good thing, the bed was comfy and the pillows good, although the divan bases were tattered and stained. Very disappointing and would not recommend.
Hospedou-se por 1 diária em set. de 2021

10/10 - Excelente

joy margaret

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
friendly staff, excellent food and super breakfast. Clean tidy and comfortable, just a little dated.
Hospedou-se por 3 diárias em set. de 2021

6/10 - Ok

Jill

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Ok but in need of major refurbishment
The hotel is basically quite old, tired and in need of major update. It was comfy and the staff were welcoming, friendly and polite. It served our purpose as a base whilst visiting relatives nearby. Our room smelt musty, there were cobwebs around the window frames and dead insects under the armchairs. The bed was comfy but very old. The floorboards creaked. The buffet breakfast was tasty and plentiful.
Hospedou-se por 2 diárias em set. de 2021

8/10 - Boa

Adrian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2021

8/10 - Boa

Barry

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
All the staff are courteous and helpful. Rooms are clean and tidy. Definitely no complaints about the evening meals, only downside was not being able to get an early breakfast on the Sunday.
Hospedou-se por 2 diárias em ago. de 2021

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Lovely staff and very helpful. Property a little tired and for money paid, would have expected a little better communication condition. Little bit of paint and attention would be good.
Hospedou-se por 2 diárias em ago. de 2021

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The staff seemed great, friendly and responsive. The breakfast was good and the bedding clean. Th shower was tong and hot. That's where the good points end. On arrival we found our room (in the 'Bungalow') had a filthy carpet, mould on the ceiling in the bedroom and especially in the bathroom, the walls were covered in marks with peeling wallpaper and a light shade that was completely 'on the wonk'. The 'hairdryer' was more of a 'hair warmer' and the complimentary toiletries consisted of a microscopic bit of soap. Worst of all the there were several hairs of unknown origin in the bath and the bathroom floor as dirty. If the bathroom had been cleaned previously it was an extremely poor job. We went back to reception and asked for another room but they were full apparently. The manager then came and cleaned the bathroom and was very apologetic but the state of the room as a whole was a long way past apologies. We searched for another room anywhere close but sadly everything was sold out (Devon in August...). So we were stuck. Room conditions & decor like this would have been poor in the 70s. The staff seem to really want to do a good job and the breakfast was excellent. So why don't they actually drag the rooms into at minimum presentable standard? There are plenty of other things problems I would talk about (no tables laid for breakfast, cobwebs and spiders happily loving in the 'Lawns' room where breakfast is served etc.) but you probably get the drift already. Avoid.
Hospedou-se por 1 diária em ago. de 2021

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
the hotel has a wanderful garden and terrace
Hospedou-se por 2 diárias em jul. de 2021
Resposta de Reception em 13 de ago. de 2021
Many thanks and hope to see you again

8/10 - Boa

Ian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Rooms a bit tired but apart from that all good
Used the hotel for a trip to the football - approx 3 miles away. Bar area good , food served in the bar area along with breakfast was good quality. Room was a bit dated (decor) but apart from that , all good
Hospedou-se por 1 diária em ago. de 2021
Resposta de Reception em 12 de ago. de 2021
Thank you for taking the time in leaving your review.

8/10 - Boa

Sarah

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em ago. de 2021

10/10 - Excelente

Susan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good
As previous reviewers have said, some decor a little tired. Staff lovely and efficient good food. Will go again.
Hospedou-se por 1 diária em ago. de 2021
Resposta de Reception em 12 de ago. de 2021
Many Thanks and hope to see you again.

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2021
Resposta de Reception em 12 de ago. de 2021
Thanks

10/10 - Excelente

Daniel

Hospedou-se por 1 diária em ago. de 2021

10/10 - Excelente

Gary

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gary
Nice stay friendly , clean and had all I needed good bar and good food
Hospedou-se por 2 diárias em jul. de 2021
Resposta de Reception em 12 de ago. de 2021
Thank you and hope to see you again.

10/10 - Excelente

Miranda

Hospedou-se por 1 diária em jul. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank You!

8/10 - Boa

Marcus

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Does the job.
Friendly staff and generally a nice place to stay. Happy to recommend this hotel.
Hospedou-se por 2 diárias em jul. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank you and we hope to see you again.

4/10 - Insatisfatória

William

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel is misleading as nothing like the photos on website very dated dirty bedding staff helpful but hotel was overpriced but on raising a com
Hospedou-se por 1 diária em jul. de 2021

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Serviço e funcionários
Used as a stopover for one night only
Hospedou-se por 1 diária em jul. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank you for taking the time to leave your feedback.

8/10 - Boa

Viajante verificado

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Our stay
We arrived at 1.40 and asked if the room was available...check in being 2pm. I was told the room would be ready in half an hour or so....we were attending a funeral so timing was important. Fortunately the room was ready at 2pm. The hotel is fairly dated but the room we were given was large and clean. All the windows in the hotel could do with cleaning, but that didn't affect our stay Breakfast was served by friendly efficient staff and was very enjoyable.
Hospedou-se por 1 diária em jul. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank you for taking the time in leaving your review.

6/10 - Ok

Jackie

Pontos negativos: Condições e instalações da propriedade
TLC needed
We stayed in a room in "The Bungalow". It felt damp, and there was mildew around the window frames. It was also cold with seemingly no way to warm the room quickly. We were greeted with exposed wires and plastic taped to the floor after going through the door of "The Bungalow" (see photo attached). We had dinner in the restaurant, but the service was very slow. There was a wedding taking place at the same time, so the 2 members of staff, that we could see, were overwhelmed. They were doing their very best, and remained remarkably cheerful. The food was very good. The breakfast was nice too, but again, the service was very slow. Such a lovely hotel but it needs some serious TLC!
Hospedou-se por 1 diária em jul. de 2021

8/10 - Boa

Kerri

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank You!

10/10 - Excelente

Alison

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Family stay
We had a big family room that accommodated all 5 of us very comfortably. Really friendly staff. Lovely food.
Hospedou-se por 1 diária em jun. de 2021
Resposta de Reception em 28 de jul. de 2021
We are glad that our large family room suited your needs.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful gardens with lots of Hares running around.
Hospedou-se por 2 diárias em jun. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank you, I hope the rabbits kept you entertained.

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel is a little hard to find but once there checkin was quick and simple. We had a great big room with two comfortable beds. The bar is set next to a large patio are and big lawn and was wonderful for a pre dinner drink. The breakfast was all freshly cooked and was piping hot despite the hotel being quite full.
Hospedou-se por 1 diária em jun. de 2021
Resposta de Reception em 28 de jul. de 2021
Thank you for taking the time in leaving your review.