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Avaliações de Hampton Inn & Suites Fort Myers-Estero/FGCU

2.5 out of 5
Hampton Inn & Suites Fort Myers-Estero/FGCU
10611 Chevrolet Way, Estero, FL

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 718 de 1000 avaliações" "
Nota 8 - Boa. 207 de 1000 avaliações" "
Nota 6 - Ok. 42 de 1000 avaliações" "
Nota 4 - Insatisfatória. 16 de 1000 avaliações" "
Nota 2 - Terrível. 17 de 1000 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

9,0/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
nota10
incrivel
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Jalyn Brott- AGM em 4 de ago. de 2023
Gracias por comentar con nosotros, ¡nos encantó tenerte aquí!Sus comentarios son muy importantes para nosotros y no veo la hora de compartir con su equipo comentarios tan positivos.Viajes seguros.

10/10 - Excelente

Bruno

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Jalyn Brott em 19 de jan. de 2023
Thank you for staying with us, we loved having you here!

2/10 - Terrível

Melina

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Péssimo atendimento
A atendente deixou uninhabited família esperando mais de 1hora esperando pq ela não encontrava a reserva. Pedi para ela liberar o quarto para minha esposa e minha filha mas ela não deixou.
Hospedou-se por 1 diária em out. de 2021
Resposta de Nasa Lopez em 31 de out. de 2021
Thank you for your recent visit to the Hampton Inn & Suites Fort Myers/Estero and for sharing your experience. Please accept our apologies that we did not do better with your overall visit. We know our guest expect a flawless experience, and our goal is to deliver nothing short of this in every aspect of your visit.

10/10 - Excelente

Deocelia

Excelente,tive um problema com o carro alugado e o rapaz da recepção que infelizmente esqueci o nome foi extremamente solicito e me ajudou a resolver,recomendo sem duvida esse hotel
Hospedou-se por 3 diárias em nov.. de 2018

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recomendo
Ótimo atendimento, limpeza e quartos bons
Hospedou-se por 1 diária em nov. de 2018

10/10 - Excelente

jose m

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Férias! Tudo de bem
Foi tudo bom. Tanto que regressaremos no dia 3
Hospedou-se por 1 diária em out. de 2018

10/10 - Excelente

Izio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeito
O hotel que já era bom , teve seus quartos reformados e atualizados. O atendimento na recepção é excelente, com funcionários sempre simpáticos e prontos para atender, padrão impostos pela sempre simpática gerente Anne. O café da manha é do tipo americano e conta com frutas frescas, pães, café, leite, iogurte, partos quentes e até waffle. Estacionamento amplo e de fácil acesso. vale a estadia
Hospedou-se por 1 diária em jul. de 2018
Resposta de mary em 10 de ago. de 2018
Dear Guest, Thank you so much for sharing your comment with us regarding your stay. I'm very happy to hear that you enjoyed your stay with us. Yes, we love our newly renovated rooms! Our staff takes great pride in keeping them perfectly clean! I hope you get the opportunity to come back and visit us real soon. Kindest regards, Mary Silva, General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2018

8/10 - Boa

Regiane

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Arnei Luiz

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel
Ótima localização. Fácil acesso e aparentemente bem seguro. Ótimo atendimento. Quarto amplo e confortável. Camas e travesseiros extremamente confortáveis. Banheiro limpo e ótimo chuveiro. Café da manhã bom. Ótimo custo X benefício. É uma ótima escolha. Vá tranquilo.

10/10 - Excelente

Maria Ines, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Confortável
Ficamos uma noite e gostamos muito da recepção da atendente e do conforto do quarto. Café da manhã bom, dentro dos padrōes daqui.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recomendadíssimo
Excelente hotel, perto de comércio e funcionários muito atenciosos. Recomendo.

10/10 - Excelente

Neiara, fortaleza

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente quarto e café da manhã incluso
Hotel muito bom, com café da manhã e com localização perfeita para quem vai fazer compras no Miromar Outlet.

6/10 - Ok

Maria

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
First, I am a hilton honors member and I seek out their properties first when I travel. I have stayed with this hampton inn before and was pleased so we returned to stay. My unsatisfactory rating is for our room only. It felt uncleaned even when we had housekeeping. The rug or room smelled musty. A tiny piece of rug was missing. I think the rug needs to either be deep cleaned or replaced. On day 2 of stay, I ended buying air fresheners to help with the musty smell. I didn’t change the room as I didn’t have patience and time to do it and we were out of the room most of the time. Other than the room issue, the location is safe and convenient. The staff were friendly and welcoming especially the ladies at breakfast. It was super clean and always stocked. Always with a smile each morning…thank you for your hospitality ladies! We loved the grab and go breakfast bags! Hampton inn please attend to the king suite on the third floor 312~#~ with the tiny piece of rug missing. I love your hotel brands and I would want others to feel the same. Thank you.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Jay Frias em 11 de mai. de 2024
Dear Valued Guest,Thank you for sharing your experience with us. We are happy to hear that you are a loyal Hilton Honors member and that you enjoyed the safe and convenient location of our Hampton Inn. Your compliments regarding our friendly staff, especially the breakfast team, are greatly appreciated. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please know that this does not reflect our usual standards, and we have taken immediate action to address the musty smell and the missing piece of rug in room 312. Your feedback is invaluable to us, and we are committed to ensuring that all our guests have a comfortable and pleasant stay.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Jay Frias

10/10 - Excelente

Luis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 1 de mai. de 2024
Thank you for staying with us, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team. Thank you for your 5 out of 5 rating. We are so pleased to hear you enjoyed your stay with us. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay.We hope to take of you and your traveling needs in the future; where your warm Hampton bed and hot breakfast will be waiting for you.Safe travels.

10/10 - Excelente

Cheryl A.

Viagem em grupo
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone was extraordinarily nice and polite!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jalyn Brott-AGM em 29 de abr. de 2024
Greetings guest, thank you for staying with us, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team.Thank you for such a great rating! It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay.We hope to have the honor of taking care of you and your traveling needs in the future, where your warm Hampton bed and hot breakfast will be waiting for you.Safe travels.

10/10 - Excelente

Kathleen, Summerfield

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
My room is quite large and clean. Large bathroom, comfortable bed.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 29 de abr. de 2024
Thank you for staying with us, most valued guest, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team.Thank you for such a great rating! It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay.We hope to have the honor of taking care of you and your traveling needs in the future, where your warm Hampton bed and hot breakfast will be waiting for you.Safe travels.

10/10 - Excelente

Carlos

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Jalyn Brott- AGM em 23 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. Thank you for the 10 out of 10 score. Our team really works hard to ensure excellent hospitality to every guest, every stay. It is because of great guests like you that give such positive feedback that motivates our team to strive for excellence. We hope to have the honor of taking care of you and your future traveling needs, where your warm Hampton bed and hot breakfast will be waiting for you.

10/10 - Excelente

Dan

Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 12 de mai. de 2024
Greetings guest! Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. Thank you for the 5 out of 5 rating. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay. We hope to have the privilege to take care of you and your traveling needs in the future, where your warm Hampton bed and hot breakfast will be waiting for you.

10/10 - Excelente

Diana

Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 10 de mai. de 2024
Greetings guest. Thank you for staying with us, we loved having you here!Your feedback is very important to us and it will be shared with the rest of our team. Thank you for the 5 out 5 rating. It is because of great guests like you that keeps our team motivated to strive for excellent hospitality, to every guest, every stay. We hope to have the pleasure of taking care of you and your traveling needs in the future. Your warm bed and hot Hampton breakfast will be waiting for you.

10/10 - Excelente

joseph p

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Breakfast. Friendly staff.
Hospedou-se por 9 diárias em abr. de 2024
Resposta de Jalyn Brott- AGM em 20 de abr. de 2024
Thank you for staying with us, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team. We are so pleased to hear you enjoyed your stay with us, and for your kind words regarding our staff. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay. We hope to take care of you in your future travel plans, where your warm Hampton bed and hot breakfast will be waiting for you.Safe travels.

6/10 - Ok

Ralph

Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 19 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. We appreciate you taking the time to fill out a survey. The survey's we use as a learning tool to enhance our performance. Please let us know in the future how we can earn a 5 out of 5 rating. Thank you. Safe travels.

10/10 - Excelente

Peter Alan, Ajax

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and lots of eating spots nearby
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jalyn Brott- AGM em 17 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. We are so happy to hear you enjoyed your stay with us and got to check out some great places. We appreciate your generous score. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest.Safe travels.

10/10 - Excelente

Tammy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 15 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest. We strive to continue to earn great scores like the one you gave us. Thank you so much. Your warm bed and hot Hampton breakfast will be waiting for you in your future travels.

10/10 - Excelente

Rebecca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is close to the airport, shopping, and food. Early check in was not a problem. Our room was clean and breakfast area was well stocked. We would stay here again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 12 de abr. de 2024
Thank you for staying with us, we loved having you here!You are a most valued guest. We appreciate your feedback. The biggest compliment in hospitality is when a guest says they want to come back and stay with you again. Your warm bed and hot breakfast will be waiting for you Ms. Rebecca. Your kind words and great review will be shared with the rest of our team. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay.Safe travels.

10/10 - Excelente

charlene

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jalyn Brott- AGM em 10 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. It is because of great guests like you that keeps our team motivated to ensure excellent guest satisfaction to every guest.Safe travels.

10/10 - Excelente

Tanya

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jalyn Brott- AGM em 9 de abr. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us, we appreciate you taking the time to let us know we are doing. Your input will be shared with the rest of our team. Your score is what keeps us motivated to ensure excellent guest services to every guest. We are so glad you enjoyed your stay, thank you.Safe travels.

2/10 - Terrível

Douglas

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We got to the property and received our room key. I had to sign a document that said I had 15 MINUTES TO RETURN TO THE LOBBY IF I WAS UNHAPPY WITH THE ROOM TO RECEIVE A REFUND. That should have been an indicator that there would be an issue. We went immediately upstairs to our room and open the door. It was evident that the room hadn’t been cleaned in a while. There was dirt and pollen all over the floor. The bathroom had trash in it. And there was a foul oder. so I went to call the lobby and the phones were disconnected. We immediately left the room and went back to the lobby. We told him that we would like a refund and we did not want the room. The young girl working there talked to older gentleman and what I believe was speaking Hindu, and then looked at me and said abruptly NO REFUNDS. I kindly said, we just checked in less than 10 minutes ago. The room is a mess. It is not clean and there is an odor. We would like a refund now. And they said the best I could do is to come back at 9 AM. Then they repeated, “NO REFUNDS!”. They acted like they didn’t understand me…which is ridiculous since they had no issues with communicating 10 minutes earlier. I will be contacting Expedia and my bank about this hotel. It comes with a strong warning to anyone considering staying here. Look elsewhere.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jalyn Brott- AGM em 1 de abr. de 2024
Greetings Mr. Douglas. That sounds like a terrible experience and one I am sorry you had to go through, but you have the wrong hotel property. We do not have a protocol, that requires guests to sign anything upon check in, especially not one that describes a 15 minute window to return to the lobby if dissatisfied with their room. We also do not currently have any employees that speak Hindu or a description of an older man working at the front desk. Please verify the property in which you stayed and refer your comments and concerns to them. Safe travels.

10/10 - Excelente

Jessica

Hospedou-se por 1 diária em mar. de 2024
Resposta de Jalyn Brott- AGM em 20 de abr. de 2024
Thank you for staying with us, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team. Thank you for your 5 out of 5 rating. We are so pleased to hear you enjoyed your stay with us. It is because of great guests like you that keeps our team motivated to ensure excellent hospitality to every guest, every stay. We hope to take care of you in your future travel plans, where your warm Hampton bed and hot breakfast will be waiting for you.Safe travels.

10/10 - Excelente

Martha Luz

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We needed a location close to where we were going and this hotel served its purpose. Breakfast was excellent. My only critique would be that the staff who put out breakfast be better informed regarding food allergies. Food is not food. Anaphylactic reactions are serious health risks.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jalyn Brott- AGM em 28 de mar. de 2024
Thank you for staying with us, we loved having you here. Your feedback is very important to us, we care a lot about what our guests are saying and thinking. It only helps us enhance training and communication with our team and with our guests. I am curious to know what your food allergy question was and how our breakfast attendant responded as I want to assure you, we are servsafe certified. We have safety data sheets in the kitchen that let us know what product has what in it, and how to respond to an allergy attack. Your feedback will be shared with the rest of the team and will be addressed at our next team meeting. Thank you for motivating us to ensure excellent guest service to every guest. Safe travels.

10/10 - Excelente

Martha

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Very pleased with my room.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jalyn Brott- AGM em 13 de mar. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us. It is because of great guests like you the keeps our team motivated to ensure excellent guest services. Safe travels

6/10 - Ok

Sally

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Good location clean the basic hotel but checked all the boxes! Friendly staff!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Jalyn Brott- AGM em 6 de mar. de 2024
Thank you for staying with us, we loved having you here. Your feedback is very important to us. It is what we rely on to better ourselves and our guests experiences. Please let us know how we can earn a 5 out 5 of rating in the future. Safe travels.

10/10 - Excelente

Deborah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is in a great location for visiting Estero. The people who work here are all kind and accommodating. The breakfast buffet is very good, with new choices everyday. Our room had a couple of maintenance/housekeeping issues that were resolved. We were unable to reach anyone at the front desk by phone two evenings. So it required us to go downstairs for help. I would definitely stay there again.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Jalyn Brott- AGM em 3 de mar. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. It is because of great guests like you that keeps our team motivated to ensure excellent guest services. The biggest compliment we could ever have is knowing you are coming back to see us. Your warm Hampton Beds and Hot breakfast will be waiting for you/Safe travels.

10/10 - Excelente

MARIJA

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Jalyn Brott- AGM em 6 de mar. de 2024
Thank you for staying with us, we loved having you here! What a great score, thank you for taking the time to rate us. It is what we rely on to continue to ensure excellent guest service experiences.

10/10 - Excelente

Philip M

Viagem a dois
Pontos positivos: Comodidades
Clean & friendly staff. Great location!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here! We appreciate your score and your feedback will be shared with the rest of our team.Safe travels.

10/10 - Excelente

Miroslaw

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Better breakfast because it’s a joke what are you offering now. Paying big $ for going for breakfast to different restaurant. Regards Miro D
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here. Some helpful tips when traveling are; Hampton Inn's offer a continental style breakfast located in the lobby area. They are not full service hotels with full service restaurants. We will share your feedback with the rest of out team so we can continue to improve our guests experiences.

10/10 - Excelente

Deborah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Delightful! We are so happy here that we’re checking this hotel out for a 1-2 week stay next year. We’re here 5 days now. Very happy with everything thus far. Thank you!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott-AGM em 29 de fev. de 2024
Thank you for staying with us, you are a most valued guest! It means so much to us that you enjoyed your stay and that we exceeded your expectations. It is because of great guests like you that keeps our team motivated to strive for excellence. The biggest compliment a hotel team can hear is your guest wanting to come back and stay with you again. Your feedback is very important to us and will be shared with the rest of our team. We look forward to seeing you next year, your warm beds and hot Hampton breakfast will be waiting for you.

10/10 - Excelente

Joe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Desk clerk checking me in was very polite and professional
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. Safe travels.

10/10 - Excelente

Liliya

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy access from highway. Check in is easy andd fast, friendly and very helpful front desk person.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of our team. Your positive feedback is what keeps our team motivated to strive for excellence and to ensure excellent guest services to every guest.Safe Travels.

10/10 - Excelente

Aaron Joseph

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exactly what we were looking for! Great for a family.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here!Your feedback is very important to us and will be shared with the rest of the team. Your family is our hotel family's top priority. It is because of great guests like you that keeps our team motivated to strive for excellence and to ensure excellent guest satisfaction. Safe travels.

10/10 - Excelente

Karen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed the freshly baked cookies & the goody bags with bagel, apple and water. A nice perk!
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Jalyn Brott em 29 de fev. de 2024
Thank you for staying with us, we loved having you here.Your feedback is very to important us and we can't wait to share it with our team. We are so happy to hear how much you enjoyed your stay and breakfast amenities with us. We hope we have the pleasure of having you as our guest again soon. Safe travels.

10/10 - Excelente

Brian

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here. Your feedback is very important to us and will be shared with the rest of the team. It is because of great guests like you that keeps our team motivated to strive for excellence and to ensure guest satisfaction to every guest.

10/10 - Excelente

Ellen

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was great.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here!We appreciate your feedback and it will be shared with the rest of our team. Safe travels.

10/10 - Excelente

Brian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean and comfortable. Staff friendly and accomodating. The only suggestion would be to have the room doors close quietly. Ours would slam assuming other guests could hear it.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here. Your feedback is very important to us and will be shared with the rest of our team. Since your departure we have installed rubber stoppers to the inside of the doors to prevent the doors from closing so abruptly and loudly. We are always working on ways to improve ourselves and our guests experience. Because of your review we are able to enhance that goal.Safe travels.

8/10 - Boa

Yunhua

A convenient location
Hotel is aged. Some rust spots on the bath door frame. Good location though.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Jalyn Brott- AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here.We take your feedback very seriously. Since your departure, we have purchased a rust removal and polishing product and have started a refurbishing project with our team. We are always looking for ways to enhance our guests experience. Safe travels.

10/10 - Excelente

Alexandra, Hazleton

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jalyn Brott -AGM em 29 de fev. de 2024
Thank you for staying with us, we loved having you here. We appreciate your feedback and it will be shared with the rest of our team. It is because of great guests like you that keeps our team motivated to strive for excellence and to ensure excellent guest services for every guest.Safe travels.

10/10 - Excelente

Caleb M

Hospedou-se por 1 diária em jan. de 2024
Resposta de Jalyn Brott- AGM em 28 de mar. de 2024
Thank you for staying with us, we loved having you here. Thank you for your positive feedback. It is because of great guests like you that keeps our team motivated to ensure excellent guest services to every guest.Safe travels.

10/10 - Excelente

Luis

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Jalyn Brott- AGM em 28 de mar. de 2024
Thank you for staying with us, we loved having you here. Thank you for your positive feedback. It is because of great guests like you that keeps our team motivated to ensure excellent guest services to every guest.Safe travels.

6/10 - Ok

Johannes

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel does not have a restaurant. I was disappointed with the breakfast options.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Jalyn Brott- AGM em 2 de fev. de 2024
Thank you for staying with us, we loved having you here!You are a most valued guest. Your feedback is very important to us. We are always working on ways to improve our guest's experience. Please let us know how we can improve our breakfast options. Safe travels.

10/10 - Excelente

Bethany

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Jalyn Brott- AGM em 2 de fev. de 2024
Thank you for staying with us. You are a most valued guest. Your feedback will be shared with the rest of the team. Thank you for the 5 out 5 rating. We look forward to having you as our guest in your future travels.