Hotéis em Estate Western Water Island,

"Excelente localização e vista"

"Absolument tout !"

"The ladies at the front desk were extremely rude and unfriendly. Every time I called with a question, they responded with attitude and were not welcoming at all. To make matters worse, we found three roaches in the kitchen area. I called the front desk to ask if they had a rodent or pest problem, and I was told yes. The only solution they offered was to move us to another room. Unfortunately, this completely ruined my vacation. I would not recommend staying at this hotel. Save yourself the...

"We had a great stay. It exceeded our expectations. Lindsey and Chase treated us as royalty!! Always available and accomodating. Room was cozy, amazing views and accesible by car and just 99 Steps to town!!!"

"Very simple rooms, showing their age. However, the views and ambiance were incredible. Staff is very friendly, and the on-site restaurant served an excellent dinner and breakfast. We'd definitely stay here again!"

"It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV.."

"The property was well maintained."

"Like most hotels in St Thomas, the place is dated. . .decidedly so."

"It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...

"Maintenance issues were dealt with immediately."

"Minha experiência de check-in neste hotel foi extremamente decepcionante e muito aquém do padrão esperado de um Ritz-Carlton. Chegamos ao hotel por volta das 10h30 da manhã e, desde o início, o atendimento foi desorganizado e pouco acolhedor. Não havia ninguém para auxiliar com as malas, e a comunicação da equipe foi falha durante todo o processo. Apesar de termos uma reserva regular de uma diária , ficamos sem acesso ao quarto até aproximadamente 19h, sem explicações claras ou qualquer...

"The experience was only ok because we complained about our A/C in our room not working and it was really hot during the day. So when we came back if felt like we were outside and the only time it felt decent was at night. The resort was pretty good too. Staff was friendly but just wish we would’ve had a working a/c unit especially when having two kids"

"St John Inn has an incredible ambiance that makes it a wonderful experience all round. It is tucked into an eclectic part of Cruz Bay that may not work for everyone. It’s a bit on the older side but that’s also what creates its awesome charm & vibe! Karen and the staff are amazing. They will jump to help however they can, on any request. We felt so comfortable and taken care of during our stay. Loved the short walk to pretty much everything you might want to do. My husband and I had a...

"The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that."