8/10 - Boa
Carey
30 de set. de 2025
Pontos positivos: Limpeza e serviço e funcionários
the reason we wanted to stay at this property was for the hot tub and pool with the slide. the pool was nice but sadly we were not able to enjoy it very well as to the Hot Tub was chemically unbalanced and it made my whole family not feel well. My husband whos only wish was to enjoy the hot tub could not even enter the pool area after our first attempt. Several guest also warned us to NOT turn on the hot tub as they could not stop coughing, they even opened the emergency door to try to maske the air better. When I asked the night clerk she said she does not know anything and they only check it a few times a week. I told her it was unhealthy for guests her reply she just works there and does not know anything about the pool. its been a day and a half and my husband and I are still coughing. He is also upset that the Hot tub was the main reason for the trip for him to relax as he works 60+ hours a week and he could not. We would stay there again but as we could not enjoy what we went there for, it will makes us think twice and go somewhere else.
Carey
Hospedou-se por 1 diária em set. de 2025
