Hotéis em Elm, ENG

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"Very helpful staff"

"For me, everything was very good. However, you should know that the hotel is in an old building and this could bother someone else considering the slightly noisy floor"

"The hotel needs some renovation work carrying out"

"Loved the west facing balcony overlooking the river on our room. Room decor was very contemporary and stylish. Bathroom lovely and spotlessly clean. Staff so friendly."

"Overall excellent but let down by breakfast. The service was slow and I had to order coffee 3 times before I received it. Bacon was overdone."

"Excellent accommodation, friendly staff. A pitty no service available before 10am so couldn't try breakfast "

"I wouldn’t recommend this hotel anyone, I stayed at this hotel recently and paid £130 for a night but it was very disappointed with the condition of the room and the way my concerns were handled. I went into the shower and only realised after I was already wet that there was no shampoo provided in the dispenser/tray. This was a basic amenity that should have been checked before the room was given to guests. The room itself was also not properly maintained. There were spider webs around the...

"I don’t often write reviews, and when I do, it’s usually to complain! I was also a little sceptical when I saw Belle Vue’s exceptionally high rating, but after staying there, I completely understand it. The guest house really was exceptional. The décor was stylish, the bed and furniture were very comfortable, and the location and grounds were lovely. The owner was friendly, accommodating, and flexible, which made the stay even more enjoyable. Overall, I had a fantastic stay and felt it offered...

"Had to ask for clean towels and coffee sachets. Also had to ask for room to be cleaned and bedding changed after 3 days. So a 7 day stay only changed once. Lights not working. Shower connected to taps so unable to control water temperature. Shaving light above sink not working. Towel rail in bathroom got dangerously hot and was held together with insulating tape. A small step down to the room had no hazard warning tape or aluminaton, tripped over going out and fell down going in."

"Low value for money dar too expensive for what you get . Hotel needs urgent refurbishing , basic hotel with 4 stars prices Location is good but that’s only thing this hotel offers "

"This is a great location for exploring Norfolk. We were only there one night but it was peaceful and accommodated all 3 of us with our dog. The owner was excellent with her communication but not at all intrusive. Nice touches like our own private garden with a BBQ where they kindly left some coals so we had the option to use it."