Hotéis que aceitam animais de estimação em Ellesmere Port

"This should have been lovely, spa bath in room, bathrobes etc but unfortunately it was disappointing. Tied decor, no bathroom lock, the noisiest flush on a toilet I’ve ever heard, bath plug didn’t fit properly so water drained away, window handle broken so it couldn’t be opened (it was over 30degrees that day). The reception area smelled like a carvery which was off putting. My biggest issue was that we booked a room specifically for the 3 single beds but it was made up as a double and a single...

"The bedrooms were quite shabby. The carpet was stained, the TV remote didn't work, nor did the bathroom fan and the dressing table chair was worn through. In my husband's room the bathroom bin hadn't been emptied and the wall heater was very marked and dirty. Every other guest we spoke to had similar stories. To be fair, the public rooms were in a better condition."

"The hotel lobby and the room I stayed in had been recently refurbished. Other areas of the building were tired and not to the same standard. The tap water in the room ran yellow for a while and the shower didn't drain. The hotel is under refurbishment so hopefully when it's complete the experience will be consistent throughout. On a whole, it was good value for money but not as modern/fancy as the pictures portray."

"Clean and tidy hotel. Great location. Only one slight issue not a lot of water pressure on shower"

"Convenient location for my needs. Very nice freshly cooked breakfast. Had to remove plastic mattress cover to make sleep possible. Good communication and helpful staff."

"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"So after reading comments from others, good and bad, I believe this hotel has a two tier room system. The front looks good and is ground level. The back is seedy and it seems they haven't made any attempts to do even small things to make up for the dated rooms. The restaurant was good, staff were great. Room was not clean but at least the sheets were, which was appreciated. It looked like the floor had been mopped without vacuuming, small pebbles, what may or may not have been a toenail etc....

"Absolutely perfect! Stunning lodge in a stunning location"