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Avaliações de Rodeway Inn Conference Center El Dorado

2 out of 5
Rodeway Inn Conference Center El Dorado
1920 Junction City Rd, El Dorado, AR

Avaliações

5,6
Nota 10 - Excelente. 42 de 292 avaliações" "
Nota 8 - Boa. 54 de 292 avaliações" "
Nota 6 - Ok. 68 de 292 avaliações" "
Nota 4 - Insatisfatória. 58 de 292 avaliações" "
Nota 2 - Terrível. 70 de 292 avaliações" "

5,8/10

Limpeza

7,0/10

Serviço e funcionários

4,8/10

Comodidades

5,2/10

Condições e instalações da propriedade

5,2/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

exxon

Pontos negativos: Limpeza e condições e instalações da propriedade
First bad time I have had at this place
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 10 de mai. de 2024
Hello exxon,We are sorry to hear that your recent experience did not meet your expectations. Your feedback is valuable to us as we strive to improve our services for all guests. We encourage you to reach out to our management team to further discuss your concerns.

2/10 - Terrível

Rolando

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I didn't like anything roaches ever where in the room changed to another room floor was dirty and it looked like someone had been laying on the bed and it was a dirty pillow case on the bed non soap in the bathroom
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Hello Rolando, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - Terrível

Angelette

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No phones in room, have no room service. Office said the do svc twice a week. Washers dont work. Front desk get loud with you about the money you lost in the washer.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Manager em 10 de abr. de 2024
Hello Angelette, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for improvement. For any further assistance or feedback, please reach out to our management team directly.

8/10 - Boa

Porsha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's reasonable and ok for the time being
Hospedou-se por 1 diária em mar. de 2024
Resposta de Mat em 1 de abr. de 2024
Thank you for your valuable feedback Ms. Porsha. We appreciate your business.

6/10 - Ok

Joseph

Pontos negativos: Comodidades
The conference center was rented out to a group of individuals the night i checked in who were DJ’ing and having a lot of traffic and commotion to which the police responded my first night at the hotel.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Manager em 7 de fev. de 2024
Hello Joseph, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the event taking place at our conference center during your stay. The safety and comfort of our guests is our utmost priority, and we have taken note of your concerns to ensure better event management in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.

2/10 - Terrível

James

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Mat em 30 de jan. de 2024
Sorry for your unpleasant experience. Our front desk is open 24/7 and we would be happy to change room if we had that chance. We are constantly working to improve our guest experience, Please revisit us. Thank you.

2/10 - Terrível

James

Viagem de negócios, Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Roach fell on my head while sleeping!!! The room was not even clean the mattress was full of blood as If someone was murdered and the window even had a bullet hole all the way thru every un safe and nasty ticks every where outside and they will not refund your money no matter what so beware and don’t stay!!!!
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Mat em 29 de jan. de 2024
Sorry for your unpleasant experience. Our front desk is open 24/7 and we would be happy to change room if we had that chance. We are constantly working to improve our guest experience, Please revisit us. Thank you.

2/10 - Terrível

Jeffrey

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
no water available, they did not care, refused any refund. Put me in an old building on property, not actual Lodge
Hospedou-se por 1 diária em jan. de 2024
Resposta de Mat em 28 de jan. de 2024
We understand you had no issue till very early in the morning on your check out date and we are sorry for the water issue. Any maintenance work takes a little bit of time to address and we hope you understand that. We are constantly working to improve our guest experience. Please come back and thank you for your stay.

2/10 - Terrível

Varrel

Viagem a dois
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Mat em 16 de jan. de 2024
Sorry for any unexpected experience. We are renovating our rooms and other facilities to improve our guest experience . Please revisit us. Thank you.

2/10 - Terrível

Cedric

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
El Dorado disaster
This place was dirty, dingy, smell like smoke in non-smoking room. Roach around tube, very noisy you could hear everything from music a d conversation from next room. Next to the worse place every stay don’t waste your money spend the extra $40-50 dollars for peace. Oh less not forget advertising said breakfast not even enough to call continental breakfast, not even one kind of juice very water down batter for waffles. What a dump. Hotels.com please remove from you list
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Cedric, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - Terrível

Sergey

Viagem de negócios
Pontos negativos: Serviço e funcionários e comodidades
😡
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 23 de dez. de 2023
Hello Sergey,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and will make sure to share it with our team for further improvement. Please feel free to contact our management team directly to discuss your concerns in more detail. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 - Ok

Bryan

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Space for my truck, breakfast needs improvement
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 29 de nov. de 2023
Hello Bryan,Thank you for bringing your concerns to our attention. We appreciate your feedback regarding the breakfast and will share it with our team for further improvement. We apologize if we were unable to accommodate your truck. We encourage you to contact our management directly for future assistance with parking arrangements.

2/10 - Terrível

Christopher

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The first room that we were given we're still being remodeled and had all kind of tools paint trash and garbage in the room we get put in another room going to the room go to sit on the bed and realize there's a pile of dog feces dried up hard in the middle of the bed finally our third room was somewhat manageable enough to be able to get some sleep after all the ordeal of getting checked in
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 9 de nov. de 2023
Hello Christopher, We apologize for the inconvenience you experienced during your stay. We appreciate your patience as we continue to improve our facilities. Thank you for bringing these issues to our attention. We hope you were able to enjoy the rest of your stay once settled in the third room.

2/10 - Terrível

Thomas

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Horrible stay
It was horrible!! Springs poke you thru mattress, spiders and roachs all over the room they did not clean after I repeatedly asked for room to be cleaned. This is pics after 5 days of complaining for room service and that’s how it was cleaned. Pics don’t really show how bad it was
Hospedou-se por 3 diárias em out. de 2023
Resposta de Manager em 25 de out. de 2023
Hello Thomas,We apologize for the inconvenience you experienced during your stay. Our team takes cleanliness very seriously and we will address this issue with our housekeeping staff immediately. Thank you for bringing it to our attention.

4/10 - Insatisfatória

dana

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Get what you pay for
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 19 de out. de 2023
Hello dana, Thank you for your feedback. We strive to provide a value-driven experience for our guests. If there are any specific concerns you would like to address, please let us know.

2/10 - Terrível

stephen

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a terrible experience
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 10 de out. de 2023
Hello stephen ,It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.

2/10 - Terrível

Ricardo

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would not recommend run down not clean .Left the place immediately.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 17 de ago. de 2023
Hello Ricardo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 - Terrível

Patricia

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
BAD, NASTY, UNLIVABLE
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Manager em 25 de jul. de 2023
Hello Patricia, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - Excelente

Emma

Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 5 de jul. de 2023
Hello Emma,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza
It was messy and had bugs
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Manager em 12 de jun. de 2023
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - Terrível

shela

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Manager em 10 de mai. de 2023
Hello shela, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - Terrível

Alexis

Resposta de Manager em 28 de out. de 2023
Hello Alexis,We apologize for any inconvenience you experienced during your stay. Please provide further details so we can address your concerns promptly.

6/10 - Ok

Beth

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This places is horrible. The room was so dirty that it needed a hazard clean up crew. The refrigerator had rotten food and roaches crawling out of it the trash cans had not been emptied. The lady at the front desk change the rooms for us but the next room was just about as bad so we ended up not staying we left. Our health is more important than trying to stay in a place that was totally unfit.
Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 14 de out. de 2022
Hello Beth, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - Boa

Pamala

Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 24 de ago. de 2022
Hello Pamala, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

4/10 - Insatisfatória

Javier

Hospedou-se por 5 diárias em ago. de 2022
Resposta de Manager em 17 de nov. de 2022
Hello Javier,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 - Ok

Travis

Viagem de negócios
Pontos positivos: Serviço e funcionários e comodidades
TV problems. Hard bed. Comfortable pillows, though. Stairs. No elevator? Nice and roomy. Overall it was fine for the price, but the room should have been cleaned better after previous residents. There was some odd liquid on the table.
Hospedou-se por 1 diária em jul. de 2022
Resposta de Manager em 18 de jul. de 2022
Hello Travis, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Ok

Viajante verificado

Pontos negativos: Condições e instalações da propriedade
Simply adequate
Hospedou-se por 1 diária em jun. de 2022
Resposta de Manager em 19 de jun. de 2022
Dear Guest, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 - Excelente

carrie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worth the stay
I stayed for three days for work. I was unsure from the reviews but it was worth the stay. I will stay again when in town for work. Everything was on point!!! Peaceful and quiet!!!
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Manager em 12 de jun. de 2022
Hello carrie, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We appreciate you taking the time to share your experience.

2/10 - Terrível

Phil

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Up keep poor from street view. Checkin staff not friendly. Walkway to second floor room cracked and leaning and looks like it will fall off soon. Entered room and lights would not come on. Everything was unplugged so i had to plug them in. Cable was missing from tv so it did not work. Non smoking room wreaked of smoke. Water was running through toilet due to broken chain on flap. Had to remove lid and reach in to tank to work flap to flush toilet and stop water. Cigarette burns on bedding. Generally in disrepair. Sheets appeared to be clean and that was about it. Just slept and left. When i reported these things to front desk as leaving she said she was sorry and get someone on fixing it, then kept talking to her friend and ignored me so doubt it was reported. One of the worst places i have stayed while traveling the last 2 months. Should not be offered to the public.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Phil, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 - Terrível

Dymond

Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 20 de mai. de 2022
Hello Dymond, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - Excelente

Karen

Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 17 de ago. de 2022
Hello Karen, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 - Terrível

Andrew

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Andrew, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 - Terrível

LaPreta

Hospedou-se por 2 diárias em mai. de 2022
Resposta de Manager em 18 de mai. de 2022
Hello LaPreta, It was our privilege to earn your business and we hope to host you again on your next trip.,

2/10 - Terrível

Linsey

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This property was in shambles with a very humble attempt to modernize it. I saw metal support beams for the stairs rusted through with shoddy wood posts used as a bandaid repair. My towels had curly hairs and toothpaste on them, and I haven’t seen a shower that grimy since my navy days. I’m confident the guy in the room below me was selling drugs, the family down the hall appeared to live there, and the lady I passed while leaving the property appeared “professional” with her high heals and “shiny” apparel. I booked because it was the only room in town available and as soon as I could find another room, I was gone.
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Manager em 18 de mai. de 2022
Hello Linsey,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

2/10 - Terrível

Ylonda

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worst ever.
As soon as we walked in the door going to the room, the music was loud coming from one of the rooms. The first room I was given the bed had been slept in, there was a piece of bread in the toilet, and look like a drip of blood on the sink counter. The front desk receptionist gave me another room and of course someone was in that room also. Both beds messed up, fresh cigarette smell, and tv loud. The door was completely off on the side entrance to the rooms upstairs. This all is at the rooms connected to the conference building. I got pictures of the first room. I quickly closed the door on the second room cause I knew someone was in there. The housekeeper kept asking what was wrong with the rooms as if she didn’t know. Complaining about the clerk putting us in rooms that’s not clean and the whole time they ( both housekeepers) knew and probably apart of the things that go on on that end of that hotel.
Hospedou-se por 1 diária em abr. de 2022
Resposta de Manager em 3 de mai. de 2022
Hello Ylonda,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 - Excelente

danetta

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Quiet
Hospedou-se por 3 diárias em abr. de 2022
Resposta de Manager em 11 de abr. de 2022
Hello danetta, Thank you so much for the incredible rating. We look forward to your next visit!

4/10 - Insatisfatória

Jake

Hospedou-se por 1 diária em mar. de 2022
Resposta de Manager em 6 de jun. de 2022
Hello Jake, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 - Excelente

Carina

Viagem de negócios
Very friendly staff
Hospedou-se por 6 diárias em fev. de 2022
Resposta de Manager em 4 de mar. de 2022
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - Excelente

Florence

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Manager em 27 de fev. de 2022
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

6/10 - Ok

Florence

Viagem com a família
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Manager em 22 de fev. de 2022
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 - Insatisfatória

coyitito

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2022
Resposta de Manager em 17 de fev. de 2022
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

2/10 - Terrível

chris

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Manager em 18 de mai. de 2022
Hello chris, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - Terrível

Chester

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2022
Resposta de Manager em 6 de fev. de 2022
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

6/10 - Ok

Amber

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2022
Resposta de Manager em 16 de jan. de 2022
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 - Excelente

Amber

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2022
Resposta de Manager em 12 de jan. de 2022
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 - Ok

Paula

Viagem com a família
Pontos positivos: Serviço e funcionários
The hotel was old and smelled bad. No heated pool as advertised online.
Hospedou-se por 3 diárias em jan. de 2022
Resposta de Manager em 5 de jan. de 2022
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our pool. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 - Insatisfatória

James

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Staff was nice
Hospedou-se por 1 diária em jan. de 2022
Resposta de Manager em 5 de jan. de 2022
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

6/10 - Ok

Brittany

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Manager em 8 de mar. de 2022
Hello Guest, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 - Terrível

Samuel

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Roaches
Roaches never stay again
Hospedou-se por 5 diárias em out. de 2021
Resposta de Manager em 9 de nov. de 2021
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - Excelente

Emma

Hospedou-se por 1 diária em out. de 2021
Resposta de Manager em 30 de jan. de 2022
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!