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Avaliações de The Ben Doran Guest House

4 out of 5
The Ben Doran Guest House
11 Mayfield Gardens, Edinburgh, Scotland

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 173 de 469 avaliações" "
Nota 8 - Boa. 191 de 469 avaliações" "
Nota 6 - Ok. 65 de 469 avaliações" "
Nota 4 - Insatisfatória. 31 de 469 avaliações" "
Nota 2 - Terrível. 9 de 469 avaliações" "

9,0/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

sara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
café da manhã maravilhoso
Hospedou-se por 1 diária em abr. de 2019
Resposta de Joseph em 13 de abr. de 2019
Dear guest, We are glad you liked our breakfast and enjoyed your stay. We hope to see you again soon!

8/10 - Boa

José

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cozy and quiet guest house.
Cozy and quiet guest house in a great location. Good breakfast and friendly staff. A good place to stay for visiting Edinburgh
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Joseph em 13 de fev. de 2019
Dear Jose, Thank you for your comments and for taking the time to write them to us. We are very happy that you enjoyed your stay and hope you will return soon. Kind regards, The Ben Doran

6/10 - Ok

claudivam m

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Simples demais
- Hotel não tinha elevador - fecha as 21:30 hs e nao fica ninguém na portaria ,lhe dão uma chave para entrar no hotel pela noite - café da manhã bom - quarto pequeno e o banheiro minúsculo - Fica barulho da água dos outros quartos passando pela tubulação e você escuta tudo pela madrugada - o pessoal educado, mas infelizmente não recomendo o hotel - parece mais uma pensão simples de tudo
Dear claudivam m Thank you for choosing the Ben Doran for your recent stay and for taking the time to provide us with your valuable feedback. We are disappointed to read your comments about the noise of the water we do apologise sincerely for this. We do not close at 9.30pm our staff are available if required and sincere apologies if this was not the case on this occasion. We will look into this further and thank you for highlighting. We are glad you enjoyed breakfast and we appreciate your kind comments regarding our staff. We do apologise again for the noise you experienced and we do hope you will visit us again in the future. Kind Regards Joseph

10/10 - Excelente

André, Brasília

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lindo lugar
Super aconchegante. Vale cada centavo pago. Apesar de ser uma "guest house" o lugar é super charmoso e o staff é muito atencioso. Recomendo a todos.

10/10 - Excelente

evelyn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Ben Doran is a 300 year old mansion converted to a hotel. The ceilings are like 16 feet tall. The walls are really thick. So it is really quiet. The owners and personnel are so nice and friendly. Odette is a sweetheart. The location is awesome. You can walk if you want or take a bus from close by or uber. Loved our stay!!
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Joseph em 4 de dez. de 2023
Dear Evelyn,We are so happy that you enjoyed your stay with us. Happy holidays! Hope to see you in the new year!

8/10 - Boa

toni

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean,bed comfortable but the traffic noise was awful even with window shut all through the night
Hospedou-se por 1 diária em out. de 2023
Resposta de Joseph em 30 de out. de 2023
Hello Toni,Thank you for posting your review. We hope that you will request a room in the back if you return. It is quieter, not on the street. We are happy that you enjoyed your stay.

8/10 - Boa

Alexander, Savannah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great B&B in old Edinburgh mansion. Great hot breakfast and super friendly staff ( Odette was engaging, charming and very helpful). Not glamorous but highly recommended.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Joseph em 8 de set. de 2023
Dear Alexander,Many thanks for posting your delightful review. We are very happy that you enjoyed your stay. Yes, Odette is a gem! Hope to see you again.

10/10 - Excelente

Warren

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ben doran
Great spot. Close to the royal mile. Very comfortable rooms. Fantastic breakfast in a quaint dining room. Very welcoming and helpful staff. I definitely recommend staying here
Hospedou-se por 1 diária em set. de 2023
Resposta de Joseph em 7 de set. de 2023
Dear Warren, Thank you for staying with us and for your heartwarming comments. We are so happy that you enjoyed your stay and the Ben Doran spirit. Kind regards

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a classic structure with loads of personality. Well maintained and comfortable. Beautiful gently curving spiral staircase. Staff and owners were very helpful. They focus on guests’ needs. Broad choice of breakfast foods. Bus stop very close by. Don’t bother with a car in Edinburgh - it’s too congested and the streets are narrow. Walk or take the bus. We did!
Hospedou-se por 1 diária em ago. de 2023
Resposta de Joseph em 6 de ago. de 2023
Dear Robert,We are very happy that you enjoyed your stay in Edinburgh. Thank you for posting your review. Hope to see you again!

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Joseph em 10 de jul. de 2023
Dear guest, Thanks for staying with us. Hope to see you again. Kind regards

4/10 - Insatisfatória

Kondo

Hospedou-se por 1 diária em jul. de 2023
Resposta de Joseph em 11 de jul. de 2023
Dear guest,We are sorry that we have not lived up to your expectations. We are not sure what it is that you were expecting. Kind regards, The Ben Doran

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
This is not a 4 * hotel!!! It is not more than a 2½ *. The Guest House do not have elevator and rooms are 1 or 2 floors upstairs and nobody helps you at the arrival. Some rooms are sharing bathroom. No front desk with employees. Only 1service: breakfast Is included.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Joseph em 29 de jun. de 2023
Dear guest,We encourage people to read the description of our establishment, as we try very hard to make clear that this is a 300-year-old Georgian townhouse. It is historical. We do not claim to have a lift (we could not have one even if we wanted) and state that some of our rooms are not ensuite (each one shares a bath with one other room). Yes, in these days, we have self-check-in. We cannot turn an elephant into a wasp. Kind regards, The Ben Doran

4/10 - Insatisfatória

Enrique

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em jun. de 2023
Resposta de Joseph em 26 de jun. de 2023
Dear Enrique,We are sorry that we have not lived up to your expectations. We hope that you enjoy your stay.

10/10 - Excelente

Maxine

Hospedou-se por 2 diárias em mai. de 2023
Resposta de Joseph em 26 de jun. de 2023
Many thanks for your review. We are so happy that you enjoyed your stay. Kind regards

10/10 - Excelente

Beverley

Hospedou-se por 1 diária em jun. de 2023
Resposta de Joseph em 10 de jun. de 2023
Dear Beverley,Many thanks for your review. We are very happy you enjoyed your stay. Come back again!

10/10 - Excelente

Patrick

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Staff was very friendly! Close to many different things to do if you just want to take a day from being downtown. Highly recommended!
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Joseph em 4 de dez. de 2023
Dear Patrick,Thank you for staying with us. We are thrilled that you enjoyed your stay and hope to see you again.

8/10 - Boa

Shaun

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dated but very clean & perfect for overnight stay
A very honest Guesthouse. Doesn’t try to be anything but a pleasant overnight stay. Rooms are dated but facilities are very clean and accessible. Breakfast was very good with excellent service
Hospedou-se por 1 diária em abr. de 2023
Resposta de Joseph em 10 de jun. de 2023
Dear Shaun,Many thanks for posting your review and for your comments. We hope to see you again soon!Kind regards

10/10 - Excelente

Kate

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The manager was super friendly and the breakfast was great. Plenty of food and the eggs were amazing.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Joseph em 31 de mar. de 2023
Dear Kate, thank you for staying with us. We are so happy that you enjoyed your stay. Please come back soon and thanks for posting your review.

10/10 - Excelente

Pamela

Hospedou-se por 3 diárias em mar. de 2023
Resposta de Joseph em 30 de mar. de 2023
Hello Pamela, We are so happy that you enjoyed your stay. We hope to see you again soon.

10/10 - Excelente

Susanne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super overnatning i Edinburgh
Dejligt sted, pænt rent, meget sødt og imødekommende personale. Nemt at komme til Edinburg Centrum. Eneste forbedring kunne være en bredere dobbeltseng - 140 cm er lidt knebet som dobbeltseng til 2 voksne.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Joseph em 23 de ago. de 2022
Dear Susanne,We are very happy that you enjoyed your stay. We hope to see you again and thank you for posting your review. All the Executive double rooms have superking beds, for the future. Kind regards,

6/10 - Ok

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Not really a four star hotel….
We didn’t know that four star hotels had shared bathrooms. The water temperature regulator in the shared shower was on engineer level to get right. It was either ice cold or volcanically hot and nothing in between. The walls might have been thick, which was good because you could barely hear the traffic from the busy street outside. But the door however was the weak spot. You could basically hear people two floors down as if they were in the room with you. Service however was supreme and the included Scottish breakfast was very good.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Joseph em 12 de ago. de 2022
Dear John, We do have some rooms that share a bath with one other room, but of course they cost less. We would love to have you stay with us in an ensuite room. Thank you for your comments. Kind regards, The Ben Doran

8/10 - Boa

Alexander

Hospedou-se por 1 diária em jun. de 2022

10/10 - Excelente

nathalie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tres bien
Chambre sur cour tres propre et calme. 25 mns à pieds du centre. Sinon bus stop en face de l hotel tres bien desservi. Parfait pour visiter la ville.
Hospedou-se por 2 diárias em jun. de 2022
Resposta de Joseph em 25 de jun. de 2022
Dear nathalie, Many thanks for your review. We are very happy that you enjoyed your stay and hope to see you again. Kind regards, The Ben Doran

10/10 - Excelente

Sara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Guest House - Clean & Warm Room
The room was very spacious and clean. It seemed as it was recently refurbished. They were really accommodating and provided us with a packed breakfast as we had an early tour one day and couldn´t stay for breakfast. The buffet breakfast was good and freshly made. The guest house is very well communicated, it is about 30 min walk from the city centre but has restaurants 10 minutes away. Also the bus stop is right opposite the house. There was barely face to face service and the man I spoke to wasn´t very welcoming, but other than that it was a pleasant stay and I would recommend this place if you are visiting Edinburgh.
Hospedou-se por 2 diárias em jun. de 2022
Resposta de Joseph em 10 de jun. de 2022
Dear Sara, We are very happy that you enjoyed your stay with us and hope you will return soon. Thank you for posting your comments. Kind regards, The Ben Doran

8/10 - Boa

Harry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Joseph em 17 de mai. de 2022
Dear Harry, Thank you for posting your review. We hope to see you again soon. Kind regards, The Ben Doran

2/10 - Terrível

alastair

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Booked this for my daughter to stay for two nights. First night we couldn’t get access to hotel. Nobody answers the phone.. 2nd day arrived 3pm. Hotel room freezing no heating on no hot water for a shower room not cleaned properly and smelt damp. My daughter returned home and drove back next morning.couldn’t talk to anyone as no staff present
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Joseph em 13 de dez. de 2021
Dear guest, We are very puzzled by your review, as the check-in information was sent via Expedia. Also, your email stated you were at the hotel, yet no one rang the bell and our camera showed no one trying to get in. We also emailed the check-in code. The emergency number is manned 24 hours a day. The shower is electric so there is hot water 24 hours a day. There is also a bell in reception which is manned 24 hours a day. We are very sorry that we have not lived up to your expectations. Kind regards, The Ben Doran

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Honest Review
The city was beautiful and we chose this hotel as it was the perfect location and it offered a full Scottish breakfast to prepare us for the day but that didn’t happen they served egg and sausage both of which were just topped up from the day before the cereal was stale and same as the bread. There was no body to greet you and the emergency number provided was in contactable on several occasions as we tried to get in contact as we had no front door keep and a problem with our bed.
Hospedou-se por 2 diárias em dez. de 2021
Resposta de Joseph em 13 de dez. de 2021
Dear guest, We are sorry that we have not lived up to your expectations. Be assured that the eggs and sausages are cooked fresh every morning. We do monitor freshness of ingredients daily, but we do take your comments very seriously indeed. Regards, The Ben Doran

10/10 - Excelente

ALEXANDER

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good
The guesthouse was very tasteful and quiet.The hosts were excellent. The shower could have been better in the room and the switch for the kettle was broken though still usable. We would visit again.
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Joseph em 23 de nov. de 2021
Dear guest, Thank you very much for posting your comments. We are very happy that you enjoyed your stay and hope to see you again soon. Kind regards, The Ben Doran

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Ok, men ikke det beste
Pent og rent, men eier ? ikke særlig vennlig. English breakfast 😊. Tv virket ikke ettersom noen hadde tatt med seg kabelen ! 😩
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Joseph em 16 de nov. de 2021
Dear guest, We are happy that you liked the house and breakfast. We can only apologise for the tv; it has since been fixed. Kind regards, The Ben Doran

10/10 - Excelente

Gavin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
1st Class, Recommended
Great stay, very friendly
Hospedou-se por 3 diárias em out. de 2021
Resposta de Joseph em 25 de out. de 2021
Dear guest, We are very happy that you enjoyed your stay with us and hope you will return soon. Kind regards, The Ben Doran

2/10 - Terrível

Orlando

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
This place ough to be renamed Fawlty Towers!!
Room was acceptable if stuck in 70's. On the other hand breakfast was like an episode of Fawlty Towers... We arrived at 8.30 (half way through the hour window for breakfast) to find that other than a handful of bacon rashers they were out of cooked breakfast options. When i asked for more, the owner/waitress checked each of the chafing dishes and announced 'there was still bacon'. I had to beg for an egg, i mean i almost had to drop to my knees... We then discovered that the orange juice was bad. Informed the hostess who took my glass; returned a little later, took the jug and that was it. Had to ask what the outcome was, only to be told there was nothing wrong with it, but that she'd open a new one if i wanted. There's more, a lot more... a full 10 minute wait for eggs and bacon (which all came on separate plates minutes apart); shoulders slumping and eyes rolling when any request was made (coffe, toast) ; noisiest clean up ever which began before we received our food.... Under no circumstances would i ever stay at this hotel again. But if they were to take their show on the road i might get tickets!!!
Hospedou-se por 1 diária em fev. de 2020
Resposta de Sam em 26 de fev. de 2020
Dear guest, Although we believe your version of events is overstated and insulting, we understand that you were unhappy and will always endeavour to do our best. Kind regards, The Ben Doran

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em nov.. de 2019
Resposta de Joseph em 26 de fev. de 2020
Dear guest, Thank you for taking the time to post your review. We appreciate it. Kind regards,

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rugby weekend in Edinburgh
Friendly comfortable residence close to the city. My room was ensuite with all of the home comforts. Easy to access from the city centre - 15 minute walk to Royal Mile Will be back
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Joseph em 26 de fev. de 2020
Dear guest, We are glad that you enjoyed your stay and hope to see you again soon. Kind regards,

4/10 - Insatisfatória

yvonne

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
overpriced; poor cooked breakfast
looked forward to a cooked breakfast - but only 3 items - bacon, scrambled egg & black pudding. A couple more items from mushrooms, beans, tomatoes, sausage, hash brown are usually standard. Overpriced - at £144 per night .
Hospedou-se por 1 diária em fev. de 2020
Resposta de Joseph em 11 de fev. de 2020
Dear guest, We are sorry that we did not live up to your expectations on this occasion. We take your comments very seriously. As you will have noted, we are a small boutique guest house, not a big international hotel. We do, however, offer many continental items on our buffet in addition to the cooked ones. Kind regards, The Ben Doran

8/10 - Boa

Johan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em jan. de 2020
Resposta de Joseph em 5 de fev. de 2020
Dear Johan, Thank you for your review of The Ben Doran. We hope you enjoyed your stay and hope to see you again soon. Kind regards,

8/10 - Boa

Ruth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very pleasant
Owner went above and beyond to help and accommodate me when I was unable to manage the stairs. Big old townhouse on busy thoroughfare into Edinburgh with rooms on 1st and 2nd floors. Rooms spotless. Breakfast lovely and beautifully presented. Bus stop right outside with city centre and airport services.
Hospedou-se por 3 diárias em jan. de 2020
Resposta de Joseph em 22 de jan. de 2020
Dear Ruth, It was a pleasure having you stay with us and we are happy that we could accommodate your request. Hope to see you again soon.

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2019
Resposta de Joseph em 7 de jan. de 2020
Dear guest, Thank you for taking the time to rate Ben Doran. We appreciate your feedback and are happy that you enjoyed your stay. Please come again. Kind regards, The Ben Doran

8/10 - Boa

Dan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Simple but effective
Great location and hosts, lovely breakfast
Hospedou-se por 2 diárias em dez. de 2019
Resposta de Joseph em 31 de dez. de 2019
Dear Dan, Thank you for your comments posted on Hotels.com. We appreciate your feedback. Hope to see you again soon. Kind regards, The Ben Doran

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ni había nadie en la recepción a mi llegada. Te ayudan por telefonillo
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Joseph em 9 de dez. de 2019
Dear guest, Thank you for your review. We appreciate your taking the time to post it. We are happy that you enjoyed your stay and hope to see you again soon. Kind regards, The Ben Doran

10/10 - Excelente

Barry

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely spacious room within 20mins walk of central Edinburgh. Plenty of amenities close by & on the main bus line
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Joseph em 2 de dez. de 2019
Dear Barry, Many thanks for your review online. We are happy that you enjoyed your stay with us and hope you will return soon. Kind regards, The Ben Doran

10/10 - Excelente

Bronja

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely place to stay whilst in Edinburgh
A lovely place with really friendly staff. Lot's of information about the great bus service into Edinburgh main town. Clean and friendly, would stay again
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de Joseph em 25 de nov. de 2019
Dear Bronja, Many thanks for your kind words about Ben Doran. We are pleased that you enjoyed your stay. Hope to see you again soon. Kind regards, The Ben Doran

10/10 - Excelente

Martin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
An excellent stay
Clean, warm and comfortable. Warm, friendly service at breakfast.
Hospedou-se por 1 diária em nov. de 2019
Resposta de Joseph em 21 de nov. de 2019
Dear Martin, Thank you for your kind words and for taking the time to post them. We are pleased that you enjoyed your stay and hope to see you again. Kind regards, The Ben Doran

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Joseph em 17 de nov. de 2019
Dear guest, We are happy that you enjoyed your stay and thank you for posting your comments. We hope to see you again. Kind regards, The Ben Doran

4/10 - Insatisfatória

Tea

Viagem em grupo
Pontos negativos: Serviço e funcionários
Tight breakfast time 8-9
Hospedou-se por 1 diária em nov. de 2019
Resposta de Joseph em 17 de nov. de 2019
Dear guest, Thank you for taking the time to post your comments. We are sorry that our breakfast time did not fit into your schedule. We do, however, post our breakfast time on our websites to do our best to let guests know what to expect. Kind regards, The Ben Doran

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Goede accomedatie voor een goede prijs, goed bed schone kamers en een bijxonder vriendelijke eignaar en personeel. Goed ontbijt ook
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Joseph em 11 de nov. de 2019
Dear guest, Many thanks for your kind words and for posting them! Kind regards, Joseph

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2019
Resposta de Joseph em 2 de out. de 2019
Dear guest, Thank you for taking the time to review Ben Doran. We are very happy that you enjoyed your stay and hope you will return soon. Kind regards

8/10 - Boa

Finn

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em set. de 2019
Resposta de Joseph em 24 de set. de 2019
Dear Guest, Thank you for your review of Ben Doran. We hope you enjoyed your stay and will return soon. Kind regards, The Ben Doran

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2019
Resposta de Joseph em 23 de set. de 2019
Dear guest, Many thanks for taking the time to post your review. We are happy that you enjoyed your stay and hope you will return soon to beautiful Edinburgh!

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The w-ifi was weak in my room so I had to sit in the lobby. Very strange shower water control. No matter what setting I used, the water temperature varied from ice cold to scalding hot - I just used the water stream when the temperature was comfortable. It took over 5 minutes for the toilet tank to refill.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Joseph em 16 de set. de 2019
Dear guest, We would be happy to know in what room you were so that we could check the shower and toilet. We do keep our eyes on them, but things do go awry sometimes. Thank you for letting us know. We will check them all!!

8/10 - Boa

Carole

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very cute guest house !
Very cute guest house, with a very nice, friendly and helpful staff. I loved the atmosphere and the decoration. The situation is also great, it's only few minutes by bus from the center, and a bit more calm than there. The breakfast was not very big but ok. We had some trouble adjusting the temperature of the shower, but the shared bathroom was very clean and available.
Hospedou-se por 2 diárias em set. de 2019
Resposta de Joseph em 16 de set. de 2019
Dear Carole, We are happy that you enjoyed your stay and thank you for taking the time to post your comments. Hope to see you again soon!