2/10 - Terrível
Tiffani H.
21 de jun. de 2025
Fell through the deck
I rented this home recently for my sisters bachelorette party and while the house generally met our needs, I unfortunately had a very serious experience that others should be aware of. While stepping onto the deck, a section gave way beneath me, and I fell through — resulting in a painful leg injury. The deck was clearly unsafe and not properly maintained. This was due to rotted wood, that the owners are aware of because I was told “the handyman was supposed to fix that.”What made this worse was the homeowners’ response. Despite reporting the incident immediately, their communication was very dismissive, and they did not offer any meaningful support for what was a clearly hazardous situation on their property. I was essentially told “they try to maintain the property to the highest standard and would like to clarify the reservation was made for 10 adults and there was only one injury reported during the stay.” Well I think ONE injury is enough!This could have been much worse, especially if a child or older guest had been involved. I’m sharing this so future renters are aware and the issue is hopefully addressed to prevent anyone else from getting hurt.
Tiffani H.
Hospedou-se por 3 diárias em jun. de 2025