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Avaliações de Days Inn by Wyndham West-Eau Claire

2 out of 5
Days Inn by Wyndham West-Eau Claire
6319 Truax Ln, Eau Claire, WI

Avaliações

6,4
Nota 10 - Excelente. 23 de 129 avaliações" "
Nota 8 - Boa. 34 de 129 avaliações" "
Nota 6 - Ok. 25 de 129 avaliações" "
Nota 4 - Insatisfatória. 28 de 129 avaliações" "
Nota 2 - Terrível. 19 de 129 avaliações" "

6,4/10

Limpeza

7,0/10

Serviço e funcionários

5,6/10

Comodidades

5,4/10

Condições e instalações da propriedade

6,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Alaina

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 17 de mai. de 2024
Hello Alaina, We appreciate you choosing our hotel for your stay. If there are any specific areas of improvement you would like to share with us, please don't hesitate to reach out. We hope to welcome you back in the future for an even better experience.

6/10 - Ok

Don

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The shower ceiling was nasty with mold or something all over it. Otherwise for the cost it was acceptable. Desk person wss kind and efficient
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Hello Don, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our desk staff and are glad you found the hotel otherwise acceptable for the cost. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.

8/10 - Boa

Tim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Hello Tim, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 - Insatisfatória

Madeline

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Tv was broken in room, thin walls and ceiling, the window was left open upon check in so the room was very cold
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Madeline, We apologize if the TV in your room was not functioning properly and for any inconvenience caused by noise levels and room temperature. Your feedback is valuable to us and will be shared with the team for improvement. We strive to provide a comfortable stay for all guests and regret if we fell short on this occasion.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was impressed with the cleanliness and nice looking furnishings for the price.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello John,We are pleased to hear that you found our hotel to be clean and well-furnished during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

2/10 - Terrível

Mike

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Just parking there were spare semi parts in the yard. Twitchy guy from some crime drama smoking unknown substance by front door. Staff speaks passing English. Bathroom exhaust fan was broken and open. Blood on the walls.Hole in the hallway floor was covered with a safety potted plant. Pool room was unlocked, lights off and drained. Mildewed and moldy. However a patio set in the pool for that unique and creepy serial killer blind date. Plan on burning any clothes you bring. Within 20 minutes of the hospital for the shots you will need. Abandoned farm down the road seems safer.
Resposta de Manager em 9 de abr. de 2024
Hello Mike, We value your feedback and apologize for any inconvenience you may have experienced during your stay. We encourage guests to reach out to management directly to address any concerns they may have. Your comments will be shared with the team for further improvement. Thank you for bringing this to our attention.

8/10 - Boa

Don

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Shower was changed and looked like a 6 year old did the work or there was leakage.
Hospedou-se por 1 diária em mar. de 2024
Resposta de raj em 18 de mar. de 2024
Thank you

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Its close to bus stop and mcdonalds
Hospedou-se por 1 diária em mar. de 2024
Resposta de raj em 18 de mar. de 2024
Thank you

4/10 - Insatisfatória

Mathew

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Dirty towels
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello Mathew,We apologize for any inconvenience caused by the issue you experienced with the towels. Your feedback has been noted, and we encourage you to reach out to our management team for further assistance. Thank you for bringing this to our attention.

4/10 - Insatisfatória

Jon

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello Jon,We're sorry to hear you didn't have the experience we strive to provide. Please don't hesitate to reach out to us with any feedback from your stay so we can address any concerns. We value your input and hope to welcome you back for an improved stay.

6/10 - Ok

Gibson

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Not bad
Family were just happy to have somewhere to stay and it was peaceful
Hospedou-se por 4 diárias em dez. de 2023

8/10 - Boa

Kristin

Pontos positivos: Limpeza
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Donald

Pontos positivos: Limpeza e serviço e funcionários
The staff were very friendly and efficient. Check-in was seemless. The facilities are showing their age and could use a refresh.
Hospedou-se por 2 diárias em out. de 2023

8/10 - Boa

Ellie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

Christina

Pontos negativos: Limpeza e condições e instalações da propriedade
The towels from our bathroom looked dirty and were all stained. The bathroom itself was not cleaned well at all.

4/10 - Insatisfatória

Marco Antonio

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Las instalaciones estaban sucias. Encontré pelos en el baño. La cama tenía un olor no muy agradable
Hospedou-se por 1 diária em out. de 2023

2/10 - Terrível

Ashli

Viagem em grupo, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff are rude and they are intrusive makes it a very uncomfortable stay i would never go back and wish i hadnt stayed. I almost said screw it ans went to the hotel across the street
Hospedou-se por 3 diárias em out. de 2023

8/10 - Boa

Laura

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The pool and hot tub promised online did not have water in them. ): The staff was very friendly and helpful. (:
Hospedou-se por 1 diária em set. de 2023

2/10 - Terrível

Michelle

Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We would love to get our money back. Will be filing a complaint if we don't get it back. We were up for 5 hours in middle of the night actually afraid to leave our room. Someone in room next to us or above us was screaming like they were being tortured from 12-4 AM it was terrifying. Our room was actually decent except we couldn't look out our peep hole and it had Kleenex stuffed in the hole. We had our Golden Retriever with us they charged us $25 for him what a joke, so happy he was with us as at least we felt protected as he growled and barked all night because of the screaming guy next-door. My husband went to get breakfast the next day another huge disappointment .
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Chris

Pontos positivos: Serviço e funcionários e conforto do quarto
Well u said there was a hot tub and there wasn’t very very disappointed this is why we selected this hotel. They told us that all web sites are suppose to be updated well it’s not. For $124.00 was not impressed I would not pay more than $70 for this place.
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Karen

Viagem com a família
Pontos positivos: Comodidades
The staff were very friendly.
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

Michele

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Pool and hot tub were empty. Really wish they would have communicated accordingly.

6/10 - Ok

Anthony

Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Kenneth

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
It seemed that the property was needing a refresh.
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Alejandro

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
really nice.
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023

6/10 - Ok

Kevin

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em ago. de 2023

4/10 - Insatisfatória

Lana

Viagem em grupo
Pontos negativos: Limpeza e condições e instalações da propriedade
Room smelled damp and overall not a very nice place to stay but did allow animals and was quite cheap.
Hospedou-se por 1 diária em ago. de 2023

2/10 - Terrível

Rebecca

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worst hotel ever!
I reserved a room for two adults and three children. And I put in my notes that I would need a cot. We checked in, and the man sent us to a room which other people were already staying in! Then when I went back to the desk, he gave us another room, and I asked if there was going to be a cot and he told me not to worry about it, so I assumed there was going to be a couch. We got in the room. There was two full-size beds. I went back to the desk. The guy told me it would be extra for a cot. I told him I wasn’t paying anymore because I noted in my reservation. Then he told me they didn’t have any cots. I got really upset. It was after 9 o’clock at night with three little children. They they first told us the three of us should just sleep in a bed together and then offered offered me bedding so someone could sleep on the floor, at this point I totally lost it and was yelling at the man, then told me he was going to call the police on me, and it was all the fault of hotels.com that I did the booking through not the hotel I was at. My children who were also very excited to swim, already had their swimsuits on and when we saw the pool area there was a large, empty hot tub next to the pool, with no barricade, or anything around it someone could’ve fell in and got severely injured. We ended up leaving and thank God found another hotel at 10 o’clock at night.
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Ka

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Andreas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place to stay, clean and affordable. Small breakfast provided like toast, waffles, yoghurt, fruit...
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

elizabeth

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Very friendly staff. I felt instantly at home.
Hospedou-se por 1 diária em ago. de 2023

4/10 - Insatisfatória

John

Viagem com a família
Pontos negativos: Serviço e funcionários
Although the rooms were clean and comfortable, the overall experience was disappointing. The advertised pool was unavailable. We had to ask for towels. The breakfast was not serviced well--no waffle mix. 3 bananas, a few muffins, and this was at 8. It was advertised that breakfast would last until 9. We are unlikely to stay there again.
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Janice

Pontos positivos: Limpeza e serviço e funcionários
Friendly service
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Frank

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property has gotten some poor reviews, but I thought it was fine: clean, quiet, comfortable bed and pillows, hot shower with plenty of water pressure. I don’t know what more you’d need really. Front desk staff was cordial and efficient.
Hospedou-se por 1 diária em jul. de 2023
Resposta de sam em 1 de ago. de 2023
Thank you

6/10 - Ok

Sarah

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em jul. de 2023

2/10 - Terrível

James

they had no room for me
Hospedou-se por 4 diárias em jul. de 2023

2/10 - Terrível

Mike

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Said they had a pool and they didn’t. We also called to see if our room was ready and we’re told it was then we get there and he says he gave it away to someone else so we would have to wait for housekeeping even though his house keeper was sitting on her phone in a chair in the lounge. Very unprofessional
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Susan

Viagem em grupo
Pontos negativos: Condições e instalações da propriedade
Property under renovation. Looked poorly kept. Dining area had dirty worn out chairs. Staff were pleasant and helpful though.
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

jeremy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good
Hospedou-se por 3 diárias em jul. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Denise

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The room was clean. We did not have extra toilet paper or wash clothes but did get these the next day. The hotel is being remodeled but our stay was not affected. The refrigerator was noisy when it would turn on and the pool and hot tub were not available. Not a bad stay.
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Chad

Viagem em grupo
Outside of building was rough but inside was nice and staff was helpful
Hospedou-se por 2 diárias em jul. de 2023

4/10 - Insatisfatória

Joshua, Pensacola

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
It was quiet and the bed was decent. Lots of other problems though. The hotel canceled our expedia agreement because we checked in 50 minutes early and charged us full rate. Hot tub was drained and pool room locked, 1 ice machine and it was always empty because of construction workers. No protein for breakfast. All carbs. Not even PB! And the fan in the bathroom was so loud that i fell in the bathroom trying to avoid turning it on in the middle of the night. Wont be returning.

8/10 - Boa

Mike

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
They are going through renovations, so some things were understandable. The room that we were given was good, clean and in good order. No breakfast really. I think that was the only downfall. Once the renovation is complete it will be a very nice place
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Indi

Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

Peter

Hospedou-se por 1 diária em jul. de 2023

4/10 - Insatisfatória

Carlos

Viagem com família e crianças pequenas
Pontos negativos: Limpeza e condições e instalações da propriedade
All the rooms had something dirty. One room had pee stains and hair in toilet as well as shower. Another room the toilet had a lot of hair. All rooms smelled bad humidity
Hospedou-se por 1 diária em jul. de 2023

4/10 - Insatisfatória

Gene

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The gentleman at the front desk was very friendly and helpful but the building was apparently being remodeled. The room was clean but some fixtures were broken or missing. The breakfast was very disappointing. Not much of a selection and what was available was not very good. The hot tub and pool were not usable.
Hospedou-se por 1 diária em jun. de 2023