Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 167 de 767 avaliações" "
10 - Excelente
167
Nota 8 - Boa. 167 de 767 avaliações" "
8 - Boa
167
Nota 6 - Ok. 171 de 767 avaliações" "
6 - Ok
171
Nota 4 - Insatisfatória. 120 de 767 avaliações" "
4 - Insatisfatória
120
Nota 2 - Terrível. 142 de 767 avaliações" "
2 - Terrível
142
6,6/10
Limpeza
7,4/10
Serviço e funcionários
6,2/10
Comodidades
6,0/10
Condições e instalações da propriedade
6,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Valnei
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gostei do quarto amplo e bem limpo, tinha apenas um ponto de vazamento do ar-condicionado.
Valnei
Hospedou-se por 2 diárias em mai. de 2024
Resposta de CC - Guest Relations Manager em 20 de mai. de 2024
Olá Valnei! Obrigado por compartilhar sua experiência positiva em relação ao quarto espaçoso e limpo que oferecemos. Lamentamos o transtorno causado pelo vazamento do ar condicionado e queremos garantir que estamos tomando medidas imediatas para resolver esse problema e garantir um ambiente confortável e sem problemas para todos os nossos hóspedes. Sua satisfação é importante para nós e esperamos ter a oportunidade de recebê-lo novamente para uma estadia ainda mais agradável no futuro.
10/10 - Excelente
Jr&Mr
12 de mai. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Aceptable
Jr&Mr
Hospedou-se por 2 diárias em mai. de 2024
Resposta de CC - Guest Relations Manager em 15 de mai. de 2024
Hi Jr&Mr! Thank you for your review. We value your feedback and strive to continually improve our services to meet your expectations. Should you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to host you again in the future.
10/10 - Excelente
Hammanga
9 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice. Only problem is the transportation else very quiet area a place to just go and relax
Hammanga
Hospedou-se por 7 diárias em mai. de 2024
Resposta de CC - Guest Relations Manager em 9 de mai. de 2024
Hi Hammanga! We're glad to hear that you enjoyed the tranquility of our location and found it to be a peaceful retreat for relaxation. Your comfort and satisfaction are important to us, and we're pleased that you had a positive experience overall. We apologize for any inconvenience regarding transportation and will explore options to improve accessibility for our guests. Thank you for your feedback, and we hope to welcome you back for another peaceful stay in the future.
8/10 - Boa
Anne, Monroe
Viagem de negócios, Viagem a dois
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The lady at the front desk when we checked in was extremely friendly and explained everything to us.
Anne
Hospedou-se por 1 diária em mai. de 2024
Resposta de CC - Guest Relations Manager em 6 de mai. de 2024
Hi Anne. We're delighted to hear that you had a positive experience with the front desk staff during check-in. Providing friendly and informative service is important to us, and we're pleased that our team member made you feel welcome and well-informed. Your feedback is appreciated, and we'll be sure to pass along your kind words to our staff member. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
10/10 - Excelente
Gela
4 de mai. de 2024
Gela
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 6 de mai. de 2024
Hi Gela. Thank you for rating us 5/5! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 - Ok
Lise
Viagem de negócios, Viagem com a família
29 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
It's 2 star inn, nothing special
Lise
Hospedou-se por 4 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 30 de abr. de 2024
Hi Lise! Thank you for your feedback. We aim to provide a comfortable and pleasant stay for all our guests, regardless of our star rating. If there's anything specific you feel we could improve upon, please let us know. Your input helps us to better serve our guests and enhance their experience. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
8/10 - Boa
Teisha
Viagem de negócios, Viagem com a família
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was in perfect location for the travel to different jobs.
Teisha
Hospedou-se por 3 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 29 de abr. de 2024
Hi Teisha! We're glad to hear that our property's location was convenient for your travel to different job sites. Providing a strategic and accessible location for our guests is important to us, and we're delighted that it met your needs during your stay. If you have any further feedback or requests for future visits, please feel free to share. We appreciate your business and look forward to welcoming you back for another comfortable stay in the future.
8/10 - Boa
Kirk
Viagem em grupo
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good for a cheap and place to stay
Kirk
Hospedou-se por 3 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 29 de abr. de 2024
Hi Kirk! We're glad to hear that you found our property to be a suitable and affordable option for your stay. Providing comfortable accommodations at a reasonable price is important to us, and we're pleased that we could meet your needs. If there's anything specific you'd like us to improve or if you have any further feedback, please don't hesitate to let us know. We appreciate your business and hope to welcome you back for another pleasant stay in the future.
4/10 - Insatisfatória
Yasmin, Kearny
25 de abr. de 2024
Pontos positivos: Limpeza
Yasmin
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 26 de abr. de 2024
Dear Yasmin,Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about.
10/10 - Excelente
Joanne
Viagem a dois
23 de abr. de 2024
The staff was very kind and helpful. It’s a very basic hotel no thrills if you’re looking for a hotel that’s affordable I would recommend staying here. It was very quiet.
Joanne
Hospedou-se por 3 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 24 de abr. de 2024
Dear Joanne, We appreciate your feedback and are pleased to hear that you found our staff to be kind and helpful during your stay. While we aim to provide a comfortable experience for our guests without unnecessary frills, we're delighted that you found the hotel to be quiet and affordable. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
2/10 - Terrível
Dorothea
Viagem em grupo, Viagem com animais de estimação
21 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
The most uncomfortable bed I have ever slept in. And when I asked for more pillows, the staff told me they were out of pillows.
Dorothea
Hospedou-se por 2 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 22 de abr. de 2024
Dear Dorothea,We apologize for the discomfort you experienced with the bed during your stay, as well as for the inconvenience regarding the availability of additional pillows. Providing a comfortable and restful night's sleep is important to us, and we regret that we fell short of meeting your expectations in this regard.Please know that your feedback will be shared with our team to ensure that we address these issues promptly and make necessary improvements to enhance our guests' experiences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.
2/10 - Terrível
Caritina
21 de abr. de 2024
Terrible
Caritina
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 22 de abr. de 2024
Dear Caritina,We're sorry to hear that your experience with us was not satisfactory. We strive to provide all of our guests with a positive and enjoyable stay, and it's disappointing to learn that we fell short of meeting your expectations. If there are specific concerns or issues you'd like to address, please feel free to share them with us so that we can work to make improvements. Your feedback is valuable to us, and we hope to have the opportunity to regain your trust in the future. If you have any further comments or if there's anything we can do to assist you, please don't hesitate to let us know.
10/10 - Excelente
Alejandro J
Viagem de negócios, Viagem com a família
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had everything we needed. The hotel was nice and quiet. Room was as clean too. Nice place
Alejandro J
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 22 de abr. de 2024
Dear Alejandro,It is great to hear that you had a pleasant stay with us and that you found everything you needed at our hotel. It's great to know that you enjoyed the quiet environment, the cleanliness of your room, and that you found our hotel to be a nice place overall. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 - Excelente
Jason
Viagem com a família
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy all around. The value for the price is spot on.
Jason
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 22 de abr. de 2024
Dear Jason, We're delighted to hear that you found your experience with us to be easy and that you felt the value for the price was spot on. Providing excellent value and a hassle-free experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please let us know.
10/10 - Excelente
Kalman J
Viagem em grupo
20 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
This is a budget property. No carpet and no bedside lamps. No toiletries in the bathroom. But the bed and bedding were very good. Excellent tv and wifi, and a big mini fridge. Overall good for a budget motel and I would be happy to stay here again. Laminate floor was in good condition and walls look recently painted. Nice front desk people. AC/heating worked well. Room had microwave. Room could use a second desk chair. Recommended.
Kalman J
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 22 de abr. de 2024
Dear Kalman J, Thank you for sharing your detailed feedback about your recent stay at our budget property. We're pleased to hear that you found the bed and bedding to be very good, and that you appreciated amenities such as the excellent TV, WiFi, and spacious mini fridge. We're also glad that you found the laminate floors and freshly painted walls to be in good condition, and that our front desk staff provided excellent service.Your suggestions regarding additional amenities such as bedside lamps, toiletries, and a second desk chair are noted, and we'll certainly take them into consideration as we strive to improve our guests' experiences.Thank you for recommending us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to enhance your stay, please don't hesitate to let us know.
8/10 - Boa
James
Viagem de negócios
17 de abr. de 2024
I was not happy with room service. 4 day trip bed not made one time
James
Hospedou-se por 4 diárias em abr. de 2024
Resposta de CC - Guest Relations Manager em 18 de abr. de 2024
Dear James, We sincerely apologize for the inconvenience you experienced with room service during your stay. Our goal is to provide thorough and attentive service to all our guests, and it appears we fell short in your case. We appreciate you bringing this to our attention. We will address this issue immediately with our housekeeping staff to ensure our service standards are fully met in the future. We hope to have another opportunity to serve you better and restore your confidence in our hotel.Sincerely,
2/10 - Terrível
Lavern
Viagem de negócios
14 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Customer service was poor. Receptionist was very rude and disrespectful. Need to be train on how to communicate with customer. She can’t find my name in system refer to me as some one else , try to explain she told me she refused to listen.and laugh in my face. She need to be fired.checking out the male receptionist was very pleasant
Lavern
Hospedou-se por 1 diária em abr. de 2024
Resposta de S em 15 de abr. de 2024
Hi Lavern, I do apologize for the confusion with your reservation. I was on the other end of the phone with the front desk agent as she worked quickly to resolve this issue and get you into your room right away, even though you were cursing and yelling at her. I noticed she did apologize to you for the confusion when she handed you the room keys, so you could go rest after a long day of travel. Our staff is working hard to train and always learning new ways to understand guests so they can have a great stay.
10/10 - Excelente
Noldy
9 de abr. de 2024
Great staff
Noldy
Hospedou-se por 1 diária em abr. de 2024
Resposta de MP - Guest Relations Manager em 10 de abr. de 2024
Hello Noldy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 - Excelente
Samantha
Viagem em grupo
5 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The man at the front desk was beyond nice and patient!
Samantha
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 5 de abr. de 2024
Dear Samantha, Thank you for sharing your positive experience with our front desk staff. We're delighted to hear that you received exceptional service during your stay. Providing friendly and patient service is a priority for us, and we're pleased that our team member met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Sincerely,
4/10 - Insatisfatória
Shilpa, Edison
Viagem com a família
4 de abr. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
The room assigned to us was not cleaned at all. Toilet Flush was not working. We informed the front desk and checked out within 4 hours.
Shilpa
Hospedou-se por 1 diária em mar. de 2024
Resposta de CC - Guest Relations Manager em 5 de abr. de 2024
Dear Shilpa, I apologize for the inconvenience you experienced during your recent stay. It's unacceptable that your room was not cleaned and that the toilet flush was not working properly. Your feedback has been noted, and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly. We strive to provide a comfortable and enjoyable stay for all our guests, and it's disappointing to hear that we fell short in this instance. If there's anything else you would like to share or if you have any further concerns, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,
2/10 - Terrível
Dennis
27 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The evening front desk staff that woork on March 18 2024 needs better customer rep training she was rude and nasty she needs to be replaced
Dennis
Hospedou-se por 4 diárias em mar. de 2024
Resposta de MP - Guest Relations Manager em 31 de mar. de 2024
Hello Dennis, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
10/10 - Excelente
Douglas
10 de mar. de 2024
Douglas
Hospedou-se por 1 diária em mar. de 2024
Resposta de MP - Guest Relations Manager em 31 de mar. de 2024
Hello Douglas, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
2/10 - Terrível
Theodore
14 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terrible experience
Theodore
Hospedou-se por 1 diária em fev. de 2024
Resposta de MP - Guest Relations Manager em 21 de fev. de 2024
Hello Theodore, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 - Ok
Daniella
Viagem com a família
8 de fev. de 2024
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
You get what you pay for.
You get what you pay for. We stayed in winter so the pool wasn’t open I don’t have a review of that.
The bathroom was questionable at best. I actually went out and bought my own cleaning supplies and air freshener for the room. The tub was quasi clogged so a military shower was necessary so that I wasn’t just standing in water (even though I still was).
I stayed with a child. I used antibacterial fabric spray on the beds and pillows. The sheets had some stains but I believe they were clean. One of the bedspreads had a cigarette burn in them.
Just had an overall smell. But the Roku was great and the heat was phenomenal. So it wasn’t terrible and for one night it was doable.
Daniella
Hospedou-se por 1 diária em fev. de 2024
Resposta de MP - Guest Relations Manager em 10 de fev. de 2024
Hello Daniella, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.
4/10 - Insatisfatória
Cassandra
18 de jan. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
There was cockroaches
Cassandra
Hospedou-se por 2 diárias em jan. de 2024
Resposta de MP - Guest Relations Manager em 20 de jan. de 2024
Hello Cassandra, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 - Ok
Tatjana
Viagem de negócios
16 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Tatjana
Hospedou-se por 1 diária em jan. de 2024
Resposta de MP - Guest Relations Manager em 20 de jan. de 2024
Hello Tatjana, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - Terrível
Alyssa
1 de jan. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There were roaches in our room and they said the only way to move us was a picture. But don’t worry I got one but still that’s disgusting and disturbing. At least two big ones and a bunch of small ones.
Alyssa
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 8 de jan. de 2024
Hello Alyssa, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
4/10 - Insatisfatória
GOD's BEAUTIFUL
26 de dez. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bathroom sucked.
GOD's BEAUTIFUL
Hospedou-se por 2 diárias em dez. de 2023
Resposta de MP - Guest Relations Manager em 27 de dez. de 2023
Hello God's Beautiful, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 - Excelente
Matthew
21 de dez. de 2023
Matthew
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 23 de dez. de 2023
Hello Matthew, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 - Excelente
Elysee
19 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was recently updated and it’s comfortable and nice
Elysee
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 23 de dez. de 2023
Hello Elysee, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
10/10 - Excelente
David
8 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
David
Resposta de MP - Guest Relations Manager em 20 de jan. de 2024
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 - Excelente
Elysee
4 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The crystal inn in Eatontown recently renovated their place and it is a sight to see. Definitely a 10/10, will be coming back.
Elysee
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 10 de dez. de 2023
Hello Elysee, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
10/10 - Excelente
Melissa
12 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff. Very quiet
Melissa
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 13 de nov. de 2023
Hello Melissa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - Terrível
Eric
Viagem de negócios
8 de nov. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The “front doors” to the rooms don’t open with key cards So you must use the sketchy back entrance for first floor rooms. The room itself is a dirty jail cell. Nothing was clean. Was afraid to touch anything. Smelled horrible of cigarettes. Hair in the beds that looked like pubes although the manager said was the maids as of that makes it much better. Hopefully can stay far away from this place for good. The guy at the check in was nice and pleasant.
Eric
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 10 de nov. de 2023
Hello Eric, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - Boa
Samuel
Viagem em grupo
3 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Samuel
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 4 de nov. de 2023
Hello Samuel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
10/10 - Excelente
Douglas
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Douglas
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 31 de out. de 2023
Hello Douglas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
6/10 - Ok
Joseph
29 de out. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Joseph
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 31 de out. de 2023
Hello Joseph, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - Insatisfatória
Viajante verificado
Viagem com a família
27 de out. de 2023
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 30 de out. de 2023
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - Insatisfatória
JAMES
22 de out. de 2023
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
JAMES
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 25 de out. de 2023
Hello James, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 - Excelente
Melissa
22 de out. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Friendly staff. Felt safe. Will definitely stay again.
Melissa
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 23 de out. de 2023
Hello Melissa, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
10/10 - Excelente
Paul
Viagem a dois
21 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
20 dollar with tip each way to town for up to 4 people with theaters, top of the line Italian dining and a brewery among other restaurants. Well worth it to avoid possible run ins with the law or worse.
Paul
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 23 de out. de 2023
Hello Paul, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
8/10 - Boa
Daniel
19 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Daniel
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 21 de out. de 2023
Hello Daniel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - Terrível
Billy
11 de out. de 2023
Billy
Hospedou-se por 3 diárias em set. de 2023
Resposta de MP - Guest Relations Manager em 4 de nov. de 2023
Hello Billy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 - Insatisfatória
Alicia
Viagem em grupo
8 de out. de 2023
Pontos negativos: Limpeza e condições e instalações da propriedade
The shower wasn't ver clean. It took forever to get barely warm water. They did not clean our room while we were gone yesterday. But I do have to say that the guy that was on duty the night we checked in was very nice and helpfull.
Alicia
Hospedou-se por 2 diárias em out. de 2023
Resposta de MP - Guest Relations Manager em 10 de out. de 2023
Hello Alicia, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 - Terrível
Amos, Hinesville
Viagem de negócios
3 de out. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Hotel, together with Expedia Advertised the hotel as 3.5 miles away from JFK airport. After booking, I came to find out that the hotel was more then 40 miles away. I reached out to Expedia and they told me that the hotel refused to issue a refund. I feel like I was Cheated by both Expedia and the hotel.
Amos
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 7 de out. de 2023
Hello Amos, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
10/10 - Excelente
George
Viagem com a família
26 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel, spacious
George
Hospedou-se por 2 diárias em set. de 2023
Resposta de MP - Guest Relations Manager em 26 de set. de 2023
Hello George, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
6/10 - Ok
Gasendy
26 de set. de 2023
Average
Gasendy
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 26 de set. de 2023
Hello Gasendy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
4/10 - Insatisfatória
John
25 de set. de 2023
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
John
Hospedou-se por 2 diárias em set. de 2023
Resposta de MP - Guest Relations Manager em 26 de set. de 2023
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 - Ok
wendy
24 de set. de 2023
wendy
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 26 de set. de 2023
Hello Wendy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 - Boa
Vonda
24 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Vonda
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 26 de set. de 2023
Hello Vonda, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!