Casas de Campo em Durham, ENG

"The property is small but clean and modern. It's located behind a pub which makes the location good. We stayed in the same cottage last November and everything was good, however, this time was has not good. On the first evening we found the cottage very cold. We tried altering the thermostat but no good. We had to wrap towels around us to keep warm. I sent an email to the owner but had no reply. Tried ringing him twice but it rang out. Left messages on his phone but no response. Decided to send...