6/10 - Ok
Steve
24 de set. de 2025
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Overall, it was fine. Specifically, I was disappointed to discover this hotel charges $10 a night for parking, and $10 for breakfast. This is in addition to the $40 charge added to your cost for the taxes and fees assessed by the city of Durango. My $217 room wasn't as good a deal as I thought it would be.
The toilet in my room had a disgusting urine/feces residue left on the front of the toilet, right on the front. It was OBVIOUS as soon as i walked into the bathroom. There was also a hairball in the bathtub when I arrived.
The toiletries in the shower have a tamper resistant rack that prevents guests from messing with the products. The rack was unlocked and the metal bracket fell off and whacked me in the foot during my shower. I didn't use the provided shampoo and conditioner since the bottles have obviously been accessible and could have been contaminated by prior guests.
The headboard on my bed had a substantial layer of dust on top of it. It wasn't just missed by houskeeping between guests. It appeared to have been untouched and collecting dust for a long time.
I come to Durango at least six times a year for business and have stayed in most of the hotels in town. This hotel is the only one that has ever charged me for parking. Find another hotel.
Steve
Hospedou-se por 1 diária em set. de 2025
