4/10 - Insatisfatória
Kirsty S.
1 de ago. de 2024
Pontos negativos: Limpeza
Nice outdoor space and pool. Inside is neglected.
We had a great weekend because of the company. The house itself is tired inside as well as all the appliances. We found everything was on its last legs. The pictures and amenities list needs updating as it’s not accurate.
Showers leaked, washing machine and hoover is broken, fridge doors struggled to close, broken freezer draws. Kettle so grubby so we stopped using. Dinning chairs ripped, table covered in ring marks and stains. Cigarettes in bedroom draws. Maybe my standards are too high but for the money I think it’s way over priced.
We had to do a-lot of cleaning before our guests arrived luckily I paid for an earlier check in and managed to do this. Beds were barely made with pillows still on the floor. To say there was cobwebs lining the walls is an understatement. It just missed the luxury that’s listed in its title which is such a shame.
However linen was clean and kitchen/bathrooms were ‘surface’ clean.
I found communication with the host very difficult prior to the visit and raised this with ‘Vrbo’ however any queries were answered promptly whilst staying and host was helpful/polite.
Highlight was the pool area so thank goodness we had good weather and spent our time outside. It was heated which was great and grounds are lovely. Kids areas were a bonus for us but unfortunately all a bit unmaintained to be usable.
Kirsty S.
Hospedou-se por 3 diárias em jul. de 2024