8/10
After taking a shower, I discovered that the hair dryer was broken. I had to go downstairs with wet hair to request a new one. The clerk at the front desk was on the phone and did not even attempt to acknowledge me with eye contact to let me know she was aware that I was there. When she did get off the phone, she seemed annoyed that she had to go and find a working hair dryer for me. There was no apologies for the inconvenience.
The hotel was nice and the room was comfortable. I would stay here again but would hope that they have a friendlier person with good customer skills greeting and servicing the guests.
Angela
Hospedou-se por 1 diƔria em jun. de 2025