Hello Sven,Thank you for taking the time to write a review. sincerely apologize for the staff encounters you experienced being less than desirable. I will be sure to highlight this with our team to avoid this happening in the future. Should you be willing to share more details about your experience and how we can improve, please do reach out to us directly.Hopefully, we will be able to see you in the future for a truly flawless experience.Wishing you all the best,MicaelaDirector of Quality

Dear Kenneth,I'm sorry to hear about your experience with the loud music outside the hotel. We deeply apologize for any inconvenience this may have caused during your stay. Your feedback is invaluable to us, and we'll definitely look into ways to address this issue to ensure a more peaceful environment for our guests in the future. We appreciate your kind words about our staff and hope to have the opportunity to welcome you back for a more restful stay. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.Warm Regards,MicaelaDirector of Quality

Hello Hassan,I want to extend a huge thank you for sending such a fantastic review of your experience with us.I will be sure to pass on your compliments to Francis and Francisco, and together we will continue to deliver the W service every day.Hopefully we will be able to see you soon. Have a great day!MicaelaDirector of Quality

Hello Arnaud,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaDirector of Quality

Dear Gabriele,We sincerely apologize for the inconvenience you experienced during your stay with us. It's disheartening to hear that you found your accommodations cramped and were disturbed by both construction noise during the day and music from the terrace in the evening.Your comfort and peace of mind are paramount to us, and we regret that we fell short of providing you with the serene and relaxing experience we strive for. We understand how disruptive noise can be, and we're truly sorry for any discomfort it caused you.Please know that your feedback is invaluable to us, and we will use it to improve our guest experience moving forward. We will take steps to address the issues you've raised to ensure that future guests do not encounter similar inconveniences.If there's anything further we can do to make amends or assist you, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.All the best, Micaela CosshamDirector of Quality

Hello There, koichi,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Director of Quality

Hello John,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaDirector of Quality

Hello Sara,We truly appreciate your time to write us a review, and are thrilled that its about your amazing experience with us. I do however, apologize for any disturbance you may have faced due to the nearby noise and we hope it did not disturb your vacation significantly. Rest assured, we are doing what we can to mitigate this as much as possible.All my best,MicaelaDirector of Quality

Hello There, Dinesh,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Director of Quality

Hello Sarah,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaDirector of Quality

Hello There, Farouk,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Director of Quality

Hello Eduard,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaDirector of Quality

Bonjour Ashley,Merci infiniment d'avoir pris le temps de partager votre expérience récente au W Dubai - Mina Seyahi. Nous sommes ravis de lire que vous avez trouvé notre hôtel exceptionnel et que vous envisagez d'y retourner !Votre satisfaction est notre priorité absolue, et nous sommes heureux que notre établissement ait contribué à rendre votre séjour mémorable. Nous nous efforçons continuellement d'offrir un service exceptionnel et des installations de qualité à nos clients, et vos commentaires positifs sont une source d'encouragement pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt au W Dubai - Mina Seyahi pour une autre expérience inoubliable.Cordialement,Melanie

Hello Howard David,Thank you for taking the time to share your wonderful experience at W Dubai - Mina Seyahi. We are thrilled to hear that you enjoyed your recent stay and that our resort exceeded your expectations.Your kind words about our world-class facilities, fabulous restaurant options, and terrific hospitality mean a lot to us. We take great pride in providing exceptional service and memorable experiences for our guests, and it's rewarding to know that we succeeded in making your stay memorable.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing W Dubai - Mina Seyahi. We can't wait to have you with us again soon!Kind regards,Melanie

Thank you Paul for your feedback regarding your recent stay at W Dubai - Mina Seyahi. We hope to uplift the score into a 5/5 experience for your next visit with us!Kind regards,Melanie Leitgeb

Dear Gurinderdeep,Thank you for taking the time letting us know about your recent experience while staying with us at W Dubai - Mina Seyahi.However, as you've scored rather low, I am really sorry for not meeting your expectations.My sincere apologies for this and rest assured that we are working hard with the team involved in order to ensure that we streamline and reflect on our processes and procedures to ensure you as our guest receive impeccable service throughout.I hope you choose to stay with us again when your travels bring you back to the area.We hope you know that we’re here for you 24/7.All my best,MicaelaQuality Manager

Dear Sally,Thank you for taking your time to leave us review of your recent stay at W Dubai - Mina Seyahi, and thanks for your kind words regarding the staff. We understand that the nearby construction noise disrupted your peaceful stay, and for that, we sincerely apologize. We strive to provide a tranquil and enjoyable environment for all our guests, and it is disheartening to hear that we fell short of your expectations on this occasion. Please allow me to assure you that we are taking immediate steps to address this issue and minimize any potential impact on our guests in the future. As a gesture of our commitment to your comfort, we would like to offer you a quieter room during your next stay with us. Your satisfaction is our top priority, and we are dedicated to ensuring that your future experiences with us are nothing short of exceptional. Once again, I apologize for any inconvenience you may have faced, and I genuinely appreciate your understanding. If there is anything else we can do to make amends or enhance your future stays, please do not hesitate to reach out to us directly. Thank you for choosing W Dubai - Mina Seyahi, and we look forward to the opportunity to welcome you back and provide you with the outstanding service you deserve. All the best,Micaela CosshamQuality Manager

Hello There, Christophe,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Dear Esmir,We sincerely appreciate you choosing our hotel for your recent stay, and we hope you had a safe journey back home.While we are glad to hear that your stay was okay, we truly value the feedback of our guests to help us continually improve our services. Your satisfaction is our top priority, and we apologize if there were aspects of your experience that did not meet your expectations.Once again, we apologize for any inconvenience, and we appreciate your time and consideration in providing us with your feedback.Thank you for choosing our hotel. We look forward to the opportunity to better serve you in the future.Warm regards,Micaela

Hello Walter,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaQuality Manager

Hello Amolak,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaQuality Manager

Hello Eike,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaQuality Manager

Hello There, Friedrich,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Hello Walter,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaQuality Manager

Dear Ben,Thank you for sharing your wonderful feedback with us! We are thrilled to hear that your stay with us was your best ever hotel experience and that you found our property stylish, immaculate, and well-located.It was our pleasure to be a part of the celebration of your partner's 30th birthday, and we are delighted that the efforts and care from our team made it an unforgettable experience for both of you. Assma, Hadjer, Anna, and Basni will be recognized for their exceptional service – they are indeed a credit to our hotel.We are also pleased that you discovered the added bonus of access to facilities at Westin & Meridien next door. We aim to provide our guests with a comprehensive and enjoyable experience, and it's great to hear that you took advantage of this amenity.Thank you for recommending Attiko, our rooftop bar. We hope you had a fantastic time enjoying the views and ambiance.We sincerely appreciate your kind words and the time you took to share your positive experience. It was our pleasure to host you, and we look forward to welcoming you back for more special occasions in the future.All my best,MicaelaQuality Manager

Dear Chad,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our service and the quality of our rooms.We sincerely apologize for any inconvenience caused by the ongoing construction next door. We understand that a peaceful environment is crucial for a pleasant stay, and we regret that the noise disrupted your experience, both by the pool and in your room. Please be assured that we are actively working to address this issue with the neighboring construction team to minimize any further disturbance.Despite the construction challenges, we are pleased to hear that you found our service commendable, and you enjoyed the quality of our rooms. We genuinely appreciate your understanding and patience during this period of inconvenience.Thank you once again for your feedback, and we look forward to the opportunity to welcome you back under improved circumstances.All my best,MicaelaQuality Manager

Hello There, HALIT,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Dear Dejah,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the beauty of our property, the amazing views, and the excellent housekeeping service. However, we regret to hear about the challenges you faced during check-in and the initial room you received.Our goal is to provide a warm and welcoming experience for all our guests, and it's disheartening to learn that you did not feel welcomed upon arrival. We apologize for any inconvenience caused by the room switch and the construction outside your initial room. We understand the importance of having a comfortable and enjoyable stay.Regarding the issue of children at the pool and beach, we apologize for any confusion. We take such concerns seriously and will review our policies to ensure they are being communicated clearly to all guests.As for the closure of the pool at 8 PM, we appreciate your feedback, and we will evaluate the possibility of extending the pool hours to enhance the overall guest experience.We value your input, and your comments will be shared with our team to make necessary improvements. Please know that your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable stay.All the best,Micaela

Dear Fadi,I hope this message finds you well. I am writing to extend my sincere apologies for the less-than-pleasant experience you had during your recent stay at our hotel. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that we fell short of meeting your expectations.It is genuinely disappointing to hear that your stay did not meet the standards we strive for. I understand the impact this may have had on your overall impression of our establishment, and for that, I am truly sorry.Once again, I apologize for any inconvenience you experienced, and I genuinely hope we have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Thank you for your understanding.Warm regards,Micaela CosshamQuality Manager

Hello There, Leasia,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Hi There, Samir,Thank you so much for your amazing review.It is reviews like these that ignite our excitement, as you have experienced what we set out to achieve and this makes me exceptionally happy. I will be sure to pass on the praise to our team so we can continue to deliver great service every day.We hope to see you soon!All my best,MicaelaQuality Manager

Hello Mario,Thank you so much for your wonderful review! We are so excited to read that you had an amazing time with us and that your stay was comfortable. We hope we can welcome you back soon for another great experience, and wishing you an amazing day ahead.All my best,MicaelaQuality Manager

Hello Antonio,Thanks a million for your glowing review! We're thrilled to be among your best hotel experiences. Our team is all about delivering awesome service, and we're stoked you felt it. Looking forward to having you back for more cool vibes at W Dubai - Mina Seyahi!Happy New Year 2024!All the best,Melanie Leitgeb

Hello Ian,We truly appreciate your time to write us a review, and are thrilled that its about your amazing experience with us. It is always in our best interest to ensure our guests receive the most elite, playful service, and I am so happy you experienced that. We already cannot wait to welcome you back for more great memories.All my best,MicaelaQuality Manager

Thank you Stravros for leaving us a review regarding your recent stay with us at W Dubai - Mina Seyahi. We appreciate the 5* star rating and can't wait to welcome you back soon! Happy New Year 2024! All the best, Melanie Leitgeb

Hello There,Rimon ,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Hello Roisin, Thanks for taking the time to review our hotel! We’re thrilled that you enjoyed your time at W Dubai - Mina Seyahi. When you’re happy, we’re happy – and we‘ll be sure to pass along your compliments to our Talent. We’ll be here when you’re ready to come back. Visit anytime! All the best, Melanie Leitgeb

Hello Semir,Thank you so much for your positive feedback! I'm delighted to hear that you enjoyed your stay with us at W Dubai - Mina Seyahi. If you have any more questions or if there's anything else I can assist you with, please feel free to reach out.See you soon!Best regards,Melanie

Dear Nicholas,I hope you are well and had a pleasant weekend.On behalf of W Dubai-Mina Seyahi, I would like to sincerely apologize for the mishaps during your stay. Needless to say, this is not our standard and we acknowledge we dropped the ball for your experience. I hope in the future we will have the opportunity to make it up to you, restoring your faith in our hotel.Wishing you a good week ahead.All my best,MicaelaQuality Manager

Thank you Gordon for your lovely review. We truly appreciate you taking your time to leave us a feedback regarding your recent stay with us at W Dubai - Mina Seyahi! We can't wait to welcome you back soon! Have a great day ahead! All the best, Melanie Leitgeb

Dear Mazen,Thank you very much for your review. I am thrilled to know you had a good experience and I will share this with the team.We hope we will be able to welcome you back soon.All my best,Micaela

Hello Gkmn,Thank you so much for your lovely review! I am very happy to know that you had a great stay with us.I hope we can welcome you back soon again.All the best,MicaelaQuality Manager

Hello AROMAFLEUR,Thank you for taking the time to write a review and I apologize for the certain areas where we had dropped the ball. I will be sure to highlight your review with the team, so that we can constantly improve our services for you, our valued guest. Hopefully, we will be able to see you in the future for a truly flawless experience.Wishing you all the best,MicaelaQuality Manager

Hello Joseph,Thank you for your email and your wonderful feedback. I also appreciate your constructive feedback and I have shared this accordingly.We hope we will be able to welcome you back for more 5 star experiences.All my best,MicaelaQuality Manager

Hello Olivier,Thank you so much for your kind review! We hope we can welcome you back soon.All my best,Micaela

Hello Kristian,We truly appreciate your time to give us a review, and are thrilled that it is wonderfully positive. It is always in our best interest to ensure our guests receive the most elite service, and I am so happy you experienced that. We already cannot wait to welcome you back for more great memories.All my best,MicaelaQuality Manager

Hello There, Stian,Thank you very much for your kind review about your experience at W Dubai Mina Seyahi. We are very happy to know that you enjoyed both the hotel and the service, and we will be sure to celebrate this with the team. We are ready for you to return anytime!All my best,Micaela,Quality Manager

Hello Olivier,Thank you so much for your wonderful review. We hope we will be able to welcome you back soon again.Wishing you all the best,Micaela

Hello Samantha,We truly appreciate your time to write us a review, and are thrilled that its about your amazing experience with us. It is always in our best interest to ensure our guests receive the most elite service, and I am so happy you experienced that. We already cannot wait to welcome you back for more great memories.All my best,MicaelaQuality Manager

Good Morning, Kelli,Thank you so much for your amazing review.It is reviews like these that ignite our excitement, as you have experienced what we set out to achieve and this makes me exceptionally happy. I will be sure to pass on the praise to our team so we can continue to deliver great service every day.We hope to see you soon!All my best,MicaelaQuality Manager