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Avaliações de The Tower Plaza Hotel

5 out of 5
The Tower Plaza Hotel
Sheikh Zayed Road, Opp. Emirates Towers, Dubai

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 442 de 1000 avaliações" "
Nota 8 - Boa. 346 de 1000 avaliações" "
Nota 6 - Ok. 124 de 1000 avaliações" "
Nota 4 - Insatisfatória. 43 de 1000 avaliações" "
Nota 2 - Terrível. 45 de 1000 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Rodrigo

Hospedou-se por 12 diárias em ago. de 2022

10/10 - Excelente

Amanda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedagem incrível
Hotel incrível. Café da manhã e vista do quarto sensacionais. Todos os funcionários muito cordiais e solicitos. Amei minha estádia no hotel.
Hospedou-se por 6 diárias em abr. de 2021
Resposta de Fadi Ammache em 23 de abr. de 2021
Dear Valued Guest, Thank you so much for your lovely comments about our facilities and services. We are delighted to read that you have enjoyed your holidays with us and that we have been able to meet all your expectations. Thank you again for sharing your experience and we look forward to welcoming you back again in the not too distant future. With best regards, Fadi Ammache general Manager

8/10 - Boa

luiz

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 10 diárias em out. de 2019
Resposta de . em 2 de nov. de 2019
Dear Luiz, Thank you for posting your positive comments and high scoring on Hotels.com and it was indeed a pleasure to have you as our guest, at Millennium Plaza Hotel Dubai. We do look forward to welcome you back, in not too distant future. Kind regards, Fadi Ammache General Manager

10/10 - Excelente

EDUARDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mai. de 2019
Resposta de Fadi Ammache em 21 de jun. de 2019
Dear Mr. Eduardo, Thank you for posting your great scores on Expedia.com and it was indeed a pleasure to have you as our guest, at Millennium Plaza Hotel Dubai. We do look forward to welcome you back, in not too distant future. Kind regards, Fadi Ammache General Manager

8/10 - Boa

PATRICIA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2018
Resposta de Reservations Department em 30 de ago. de 2018
Dear Guest, Thank you for your review. Best regards, Reservations Department

10/10 - Excelente

Ricardo A, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Alto nível com preço muito bom
Excelente
Hospedou-se por 1 diária em ago. de 2017
Dear Guest, Thank you for posting your feedback and it was indeed a pleasure to have you as our guest, at Millennium Plaza Hotel Dubai. We would like to thank you for your high scoring! We look forward to welcoming you back again, soon. Best regards, Nemo Acimovic, General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dear Guest, Thank you for posting your scoring. We look forward to welcoming you back again, soon. Kind regards, Nemo Acimovic, General Manager

8/10 - Boa

Daniella, São Paulo

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
4 estrelas, não 5.
Tudo como esperávamos, o hotel é muito bom, mas daria 4 estrelas, nem perto dos hotéis 5 estrelas da cidade. A piscina estava em obras, isso nos chateou muito pois não fomos avisados e iríamos aproveitá-la bastante, com isso depois de muita reclamação nos deram upgrade de quarto, o que melhorou muito nosso quarto e nossa vista. Foram muito atenciosos, e a localização excelente. A frente do hotel fica na porta do metrô, o que facilita muito, já que um quarteirão lá é o triplo do nosso, e no calor seria impossível ficar andando longas distancias. Eu voltaria ao hotel sim.

8/10 - Boa

Marcelo

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom custo beneficio
Hotel muito confortável numa localização central!

10/10 - Excelente

Rosana P R, SÃO PAULO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
excelente
A Estadia foi excelente, somente o café da manhã poderia ser melhor.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima escolha !!!
Ótimo hotel !! Em frente ao metro !! Excelente preço !!!

10/10 - Excelente

Makai

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was a pleasure to stay there
Hospedou-se por 5 diárias em mar. de 2024

8/10 - Boa

Markus Leo, Datteln

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Wir hatten über Expedia ein Doppelzimmer für drei Personen gebucht. Bei Ankunft mussten wir für unser Kind ein Zustellbett bezahlen für ca. 25€ pro Nacht… das Reinigungspersonal fängt leider erst ab ca. 17:00 Uhr an mit der Reinigung der Zimmer und vergisst dabei gerne neue Handtücher zu liefern, wenn diese vorher entfernt wurden… wir hatten Halbpension gebucht, was wir hier sicher nicht noch einmal buchen würden. Das Personal beim Frühstück war in den ersten Tagen wohl nicht auf die Masse an Gästen eingestellt, Die Kaffeeautomaten funktionierten nie so, wie man es erwartete… Am Abend gab es jeden Abend das gleiche Buffet - schade! Aber um auch etwas positives zu berichten: Die Lage, direkt an der Metro, ist unschlagbar!
Hospedou-se por 9 diárias em mar. de 2024

10/10 - Excelente

Nagy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, across the street is the metro can take you anywhere, excellent customer service. Nice food in the buffet breakfast and dinner.
Hospedou-se por 7 diárias em mar. de 2024

8/10 - Boa

Matthias

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Etwas in die Jahre gekommen. Vieles defekt. Aufzüge mit langen Wartezeiten. Top Lage direkt an der Metro und fußläufig zu Future Museum und Messe
Hospedou-se por 4 diárias em mar. de 2024

2/10 - Terrível

SHOAIB

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
My check-in time was 2:00PM, and the room was not ready until 4:30PM. The staff was not even helping and asking me to cancel booking. I didn't like behaviour of the staff.

8/10 - Boa

Takumi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024

4/10 - Insatisfatória

Nagwa

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was close to my conference , but it was very random in relation to services, the lifts took ages to get hold of which delayed my arrival to work and it was dated and cleanliness was very average
Hospedou-se por 1 diária em fev. de 2024

2/10 - Terrível

Hattan

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I recently stayed at this hotel for one night. Check in was smooth. While the hotel appeared slightly dated, my main concern stemmed from an incident regarding my identification. Upon checking out on , I confirmed with the staff that I had settled all charges. Later, at the airport, I discovered that the hotel had mistakenly held onto my ID without informing me. This caused significant panic and inconvenience as I wouldn't have been able to board my flight without it. When I contacted the hotel, they offered to deliver my ID to the airport, but required a 100 AED driver fee. Given the urgency of my situation, I reluctantly agreed to pay the fee to retrieve my ID and avoid missing my flight. This was very inconvenient, I understand mistakes can happen but they could have at least fixed their mistake

6/10 - Ok

Alexandra

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Poor
Not a 5 star hotel. Very dated rooms, poor check in experience. Breakfast is chaos, one coffee machine for hundreds of guests. Lifts could take 15 minutes to traverse. My room had two different sized beds pushed awkwardly together. The toilet area smelled bed. Mosquitos in the room, on the 55th floor!
Hospedou-se por 5 diárias em jan. de 2024

8/10 - Boa

Sven

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 7 diárias em jan. de 2024

10/10 - Excelente

FALASTEEN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

???

Hospedou-se por 6 diárias em dez. de 2023

10/10 - Excelente

Joanna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Duty Manager em 5 de jan. de 2024
Dear JoannaThank you for posting your positive comments and high scoring and it was indeed a pleasure to have you as our guest, at The Tower Plaza HotelWe do look forward to welcome you back, in not too distant future.Kind regards, Haitham GalalGeneral Manager

6/10 - Ok

Matthew

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Duty Manager em 2 de dez. de 2023
Dear MatthewWe would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,Haitham GalalGeneral Manager

10/10 - Excelente

YOUNG SUK

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
55층에 숙박했는데 멀리 부르즈할리파도 보이고 야경이 정말 좋아요.전철 출입구 바로 앞에 위치하고 있어 접근성도 좋아요. 직원들도 친절합니다.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de The Tower Plaza Hotel em 2 de dez. de 2023
Dear Young,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,Haitham GalalGeneral Manager

8/10 - Boa

Narain

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very little choice of vegetarian food Also chef was using same utenciles for veg and non veg. Was concerned if any one had elergy to egg.
Hospedou-se por 11 diárias em out. de 2023
Resposta de The Tower Plaza Hotel em 2 de dez. de 2023
Dear Narain,We would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,Haitham GalalGeneral Manager

6/10 - Ok

Richard

Viagem a dois
Pontos positivos: Limpeza
Felt more like a 3 or 4 star hotel. Wanted to charge for ice and also made us wait to check in
Hospedou-se por 1 diária em out. de 2023
Resposta de The Tower Plaza Hotel em 28 de out. de 2023
Dear RichardWe would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,Haitham GalalGeneral Manager

10/10 - Excelente

STAVROS

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em out. de 2023
Resposta de The Tower Plaza Hotel em 28 de out. de 2023
Dear STAVROSThank you for your high scoring on Hotels.com and it was indeed a pleasure to have you as our guest, at The Tower Plaza HotelWe do look forward to welcome you back, in not too distant future.Kind regards, Haitham GalalGeneral Manager

2/10 - Terrível

Mia

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de The Tower Plaza Hotel em 4 de dez. de 2023
Dear Mia, Thank you for scoring on Google and it was indeed a pleasure to have you as our guest, at The Tower Plaza HotelWe do look forward to welcome you back, in not too distant future.Kind regards, Haitham GalalGeneral Manager

6/10 - Ok

abraham

Viagem em grupo
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Hospedou-se por 6 diárias em set. de 2023
Resposta de Duty Manager em 29 de set. de 2023
Dear AbrahamWe would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,Haitham GalalGeneral Manager

10/10 - Excelente

Mohamed

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de The Tower Plaza Hotel em 4 de dez. de 2023
Dear Mohamed, Thank you for high scoring on Google and it was indeed a pleasure to have you as our guest, at The Tower Plaza HotelWe do look forward to welcome you back, in not too distant future.Kind regards, Haitham GalalGeneral Manager

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s very convenient and easy access to metro stations overall it’s in a great location
Hospedou-se por 7 diárias em ago. de 2023
Resposta de Haitham Galal General Manager em 17 de ago. de 2023
Dear JohnThank you for taking the time to review us following your recent stay.I am delighted to read that you enjoyed the our hotel and that you found our services above expectations.Thank you also for acknowledging the level of service provided by our team. We make every effort to ensure your expectations are exceeded.We really appreciate and value your feedback and we certainly look forward of having the opportunity to welcome you back soon.Warm regards,Haitham GalalGeneral Manager

2/10 - Terrível

Sadik

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Very bad
Resposta de Hotel Management em 5 de ago. de 2023
Dear SadikWe would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,The Management

10/10 - Excelente

Sripal

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Service was great and all the staff from front desk to room service were very nice and helpful.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de The Management em 5 de ago. de 2023
Dear SripalThank you for staying with us and posting a review on this platform.Receiving a wonderful review from a satisfied guest following their stay truly delights us all. Thank you very much for your compliments and rest assured that these have been passed on to team.We can’t wait to welcome you back to The Tower Plaza Hotel Dubai soon for another unforgettable stay with us.Yours sincerely,The Management

8/10 - Boa

Burhanuddin

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 14 diárias em jul. de 2023
Resposta de The Management em 5 de ago. de 2023
Dear BurhanuddinThank you very much for choosing The Tower Plaza Hotel Dubai,I am so glad that you had enjoyed your stay with us,Looking forward to welcoming you again soon,Regards,The Management

8/10 - Boa

Erhan

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Great Location.
Location is great which is at downtown and just 20m. from metro 400 m. from museum of future. Service could be improved. Team is doing their best, they may organization troubles.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de The Tower Plaza Hotel Management em 29 de jul. de 2023
Dear Erhan,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,The Management

8/10 - Boa

ABM NOZMUL

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very easy communication for Bus, Metro and Texi.
Hospedou-se por 10 diárias em jun. de 2023
Resposta de The Tower Plaza Hotel Management em 15 de jul. de 2023
Dear ABM NOZMUL,Thank you very much for choosing The Tower Plaza Hotel Dubai,I am so glad that you had enjoyed your stay with us,Looking forward to welcoming you again soon,Regards,The Management

8/10 - Boa

Hesam Jolous

Viagem de negócios, Viagem em grupo
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 3 diárias em mai. de 2023
Resposta de The Tower Plaza Hotel Management em 30 de jun. de 2023
Dear Hesam ,Thank you very much for choosing The Tower Plaza Hotel Dubai,I am so glad that you had enjoyed your stay with us,Looking forward to welcoming you again soon,Regards,The Management

8/10 - Boa

Rezwan

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e comodidades
I liked the friendliness of the staff, the ease of checking in, the location & the view of the room. Special mention of lifeguard Addul who was extremely well behaved & took care of our three year old son in the swimming pool.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de The Tower Plaza Hotel Management em 2 de jun. de 2023
Dear Rezwan,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,The Management

10/10 - Excelente

Joost

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a perfect hotel if you like to explore all of Dubai. Location is great next to the metro, Hotel has a great breakfast and the pool is very pleasant. Sometimes the elevator is busy and some of the finishes in the hotel were not properly maintained (some things were damaged in the room). But... all the important things worked perfectly. Very comfortable beds, very big rain shower and spacious rooms. Price/ quality is excellent.
Hospedou-se por 5 diárias em abr. de 2023
Resposta de The Tower Plaza Hotel Management em 2 de jun. de 2023
Dear Joost,Thank you for your nice review and recommendation. We are delighted to learn that you had an unforgettable stay at The Tower Plaza Hotel Dubai. Likewise, we are grateful for your kind appreciation of our property and facilities as well as the service provided by our team.It is always gratifying to know that we have been able to please our guests. We look forward to the pleasure of welcoming you again in the not too distant future.Kind regards,The Management

10/10 - Excelente

Wolfgang

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Einfach Perfekt !
Tophotel, Serviceorientierung der Mitarbeiter exzellent, wunderschöne Zimmer, herrliche Aussicht aus dem 57. Stock, Frühstücksbuffet top,....
Hospedou-se por 10 diárias em abr. de 2023
Resposta de The Tower Plaza Hotel Management em 3 de mai. de 2023
Dear Wolfgang,Thank you for your nice review and recommendation. We are delighted to learn that you had an unforgettable stay at The Tower Plaza Hotel Dubai. Likewise, we are grateful for your kind appreciation of our property and facilities as well as the service provided by our team.It is always gratifying to know that we have been able to please our guests. We look forward to the pleasure of welcoming you again in the not too distant future.Kind regards,The Management

10/10 - Excelente

Johannes

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Neben BHF
Sehr gut gelegenes Hotel für Dubai Stadt. Bhf direkt nebendran. Sehr schöne große Zimmer. Frühstück etwas chaotisch (lieber woanders), sehr netter check-in.
Hospedou-se por 1 diária em abr. de 2023
Resposta de The Tower Plaza Hotel Management em 3 de mai. de 2023
Dear Johannes,Thank you for your nice review and recommendation. We are delighted to learn that you had an unforgettable stay at The Tower Plaza Hotel Dubai. Likewise, we are grateful for your kind appreciation of our property and facilities as well as the service provided by our team.It is always gratifying to know that we have been able to please our guests. We look forward to the pleasure of welcoming you again in the not too distant future.Kind regards,The Management

10/10 - Excelente

Aharon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good hotel, great locat
Hospedou-se por 2 diárias em abr. de 2023
Resposta de The Tower Plaza Hotel Management em 3 de mai. de 2023
Dear Aharon,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,The Management

8/10 - Boa

Stephanie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Resposta de The Tower Plaza Hotel Management em 3 de mai. de 2023
Dear Stephanie,Thank you very much for choosing The Tower Plaza Hotel Dubai,I am so glad that you had enjoyed your stay with us,Looking forward to welcoming you again soon,Regards,The Management

4/10 - Insatisfatória

Diego

Viagem a dois
Pontos negativos: Comodidades
Falta de limpieza Malos restoranes Pocos ascensores y muy lentos.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de The Tower Plaza Hotel Management em 11 de mar. de 2023
Dear Diego,We would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,The Management

10/10 - Excelente

Hesam Jolous

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very close to metro station and reach downtown
Hospedou-se por 3 diárias em fev. de 2023
Resposta de The Tower Plaza Hotel Management em 11 de mar. de 2023
Dear Hesam ,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,The Management

6/10 - Ok

Hans

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
er was geen water druk, dus de douche was slecht, het bad duurde eeuwig om vol te lopen
Hospedou-se por 2 diárias em jan. de 2023
Resposta de The Tower Plaza Hotel Management em 11 de mar. de 2023
Dear Hans,We would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Sincerely yours,The Management

10/10 - Excelente

Avraham

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect
Perfect
Hospedou-se por 4 diárias em jan. de 2023
Resposta de The Tower Plaza Hotel Management em 31 de jan. de 2023
Dear Avraham,Thank you very much for choosing The Tower Plaza Hotel Dubai,I am so glad that you had enjoyed your stay with us,Looking forward to welcoming you again soon,Regards,The Management

8/10 - Boa

Jetske Elisabeth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Prima ligging, prachtig uitzicht, mooie ruime kamer echter zeer muffige, niet fusse lucht in de kamer.
Hospedou-se por 6 diárias em jan. de 2023
Resposta de The Tower Plaza Hotel Management em 31 de jan. de 2023
Dear Jetske ,I am absolutely thrilled to read that you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.We wish to see you soon and until then,Best Regards,The Management