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Avaliações de Super 8 by Wyndham Drayton Valley

2 out of 5
Super 8 by Wyndham Drayton Valley
3727 50th St, Drayton Valley, AB

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 32 de 117 avaliações" "
Nota 8 - Boa. 62 de 117 avaliações" "
Nota 6 - Ok. 16 de 117 avaliações" "
Nota 4 - Insatisfatória. 3 de 117 avaliações" "
Nota 2 - Terrível. 4 de 117 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,4/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Stephen

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Do not recommend
The hotel was very over priced for the room we stayed in. Overall it was trash. Holes in the walls with only plaster to cover it up. Tub was cracked and barely patched. Shower head was covered in calcium build up. The photos on the website looked much better than it was. This was an old rundown motel that was bought as a super 8 it seems and very little was done to renovate. We paid $180 for our room in the end. Could have stayed at a much nicer place for the same price.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Grace-Guest Services Manager em 25 de fev. de 2024
Dear Stephen,We are sorry that you did not have a great experience during your stay in our hotel. Thank you for letting us know regarding the issue and we are striving to do some appropriate improvements. We have pet friendly rooms which we charge an additional 30 + tax and you can see this on the website. Once again, we are sorry for the inconvenience.

8/10 - Boa

Linda, Simpsonville

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very pleasant
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Ray em 24 de fev. de 2024
Thank you for participating the review. We truly appreciates it.

8/10 - Boa

Luc Kelly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ray em 24 de fev. de 2024
Thank you for participating the review. We truly appreciate this.

10/10 - Excelente

SUE

Hospedou-se por 1 diária em jan. de 2024
Resposta de Ray em 24 de fev. de 2024
Thank you for participating the review. We truly appreciates this.

6/10 - Ok

Luc Kelly

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Check-in was NOT welcoming and rude. Rooms and cleanliness meet expectations.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ray Labossiere - General Manager em 1 de jan. de 2024
Dear Kelly,Thank you for taking your time to let us know of your experience during your checked-in which the front desk on duty was not welcoming and rude. Your experience is not the standard we strive to uphold. We fully appreciates the importance of friendliness and welcoming atmosphere to all our valued guests. The entire Super 8 Team is very sorry for the recent inconvenience. Please contact me personally for your next reservation at our property. I assure you will serve you well and that you will enjoy your next stay with us.

6/10 - Ok

Keri

Hospedou-se por 1 diária em out. de 2023
Resposta de Ethel-Guest Services Rep. em 20 de out. de 2023
Dear Keri,Thank you for taking the time to send us a review. We greatly appreciate it.

2/10 - Terrível

Geri

Hospedou-se por 1 diária em out. de 2023
Resposta de Ray Labossiere - General Manager em 20 de out. de 2023
Dear Geri,Thank you for your feedback. We do apologize that you found our property - Terrible. Your experience is not the standard we strive to uphold. I spoke to our Guest Services Manager regarding the issue. Nonetheless, in fairness, the charges were waived. We take pride in the cleanliness of our guest rooms and again, we are very sorry to learn of your experience and not meeting your standard.

10/10 - Excelente

ron

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
family wedding
hotel was clean, breakfast was good, parking was good. I would stay here again
Hospedou-se por 2 diárias em set. de 2023
Resposta de Ray L em 26 de set. de 2023
Thank you for your feedback. We are looking forward to serving you again in the near future.

10/10 - Excelente

ron

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
family wedding
rooms were great, comfortable, breakfast was good
Hospedou-se por 1 diária em set. de 2023
Resposta de Ray L em 26 de set. de 2023
Thank you Ron for your feedback. We truly appreciates it.

10/10 - Excelente

ron

Hospedou-se por 1 diária em set. de 2023
Resposta de Ray L em 26 de set. de 2023
Thank you for this second feedback.

8/10 - Boa

Richard W

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The room was clean. The staff very helpful and friendly. The breakfast was good. The parking area and area around the hotel was not that great.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Ray em 8 de set. de 2023
Thank you for your feedback. We truly appreciates it.

6/10 - Ok

Amber

Viagem com a família
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
There was limited amounts of “hot” breakfast available. Eggs, hash browns and meat were cold and there were small amounts in the trays.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Ray Theresa em 31 de jul. de 2023
Hi Amber,Thank you for this feedback. We truly appreciates it. I have contacted the weekend host on duty so that this situations won't happened again. Please accept our sincere apology for the inconvenience. it is our goal to provide the best accommodations to each and every one of our guests. Truly yours,

10/10 - Excelente

Shayla

Hospedou-se por 1 diária em jul. de 2023
Resposta de Ray L em 5 de set. de 2023
Thank you for your feedback. We truly appreciates it.

8/10 - Boa

Irina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room looked nice.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de GSM em 13 de abr. de 2023
Dear Irina,Thank you for taking your time to send us your review. We greatly appreciate it. Hope to see you next time you are in town.

8/10 - Boa

Sharon

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza e serviço e funcionários
Great staff.
Hospedou-se por 2 diárias em dez. de 2022
Resposta de Grace em 29 de dez. de 2022
Hi Sharon,Thank you so much for your feedback. We are grateful that you took time to give us a good rating. We hope to see you again!

10/10 - Excelente

Matthew

Hospedou-se por 1 diária em dez.. de 2022
Resposta de Ray L em 4 de jan. de 2024
Thank you for this rating. We truly appreciates this.

8/10 - Boa

Lara

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent breakfast and good selection of food in the attached restaurant.
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Ray L em 19 de jul. de 2022
Hi Lara, We sincerely appreciate your positive feedback. It is much appreciated.

8/10 - Boa

Peter

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2022
Resposta de Super 8 Management and Team em 22 de fev. de 2022
Thank you for your rating. Greatly appreciated.

8/10 - Boa

Jody

Hospedou-se por 1 diária em jan. de 2022
Resposta de Super 8 Management and Team em 10 de jan. de 2022
Thank you for your rating. It is greatly appreciated.

10/10 - Excelente

Dawn

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
there was nothing wrong
Hospedou-se por 2 diárias em out. de 2021
Resposta de Guest Services Manager em 18 de out. de 2021
Dear Dawn, Thank you for taking the time to send us your review. We truly appreciate it.

4/10 - Insatisfatória

Melanie

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Very clean. Unable to open front door as both doors into the room had been kicked in multiple times, holes in the walls. In very rough shape. A lot of foot traffic in and out of one room. Wasn’t bothered by anyone though.
Hospedou-se por 2 diárias em out. de 2021
Resposta de Super 8 Management and Team em 11 de out. de 2021
Dear Melanie, Thank you for your feedback. We are very sorry of your poor experience with us. Please accept our apology during your stay from October 8-11. Hence we are open 24 hours and we were positively hoping that you would inform us during those 3 days of your stay to openly communicate with us with your concerns. We strive to ensure our valued guests experience the best stays possible during their travels and we fell short of our goal this time. Again, please accept our sincerest apology.

10/10 - Excelente

Orlando

Hospedou-se por 1 diária em set. de 2021

10/10 - Excelente

Hugh

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not enough coffee in the room
Hospedou-se por 1 diária em set. de 2021
Resposta de Ray em 6 de set. de 2021
Your business is very important to us. Thank you for your feedback, thus, greatly appreciated. Due to pandemic, we only provide minimal coffee in all our rooms. Guest can request more when needed. Looking forward to serving you again in the near future.

8/10 - Boa

Adrien

Viagem com a família
Pontos positivos: Limpeza
DV hotel
The hotel is clean but dated. The location was fine, price was good.
Hospedou-se por 2 diárias em ago. de 2021
Resposta de Ray em 31 de ago. de 2021
Thank you for your feedback. We will definitely be looking into upgrading the property to meet the guest's standards.

10/10 - Excelente

Terence

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good service
Hospedou-se por 1 diária em ago. de 2021
Resposta de Ray em 30 de ago. de 2021
Thank you for your feedback. We truly appreciates it.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Only one cleaning in a five nite stay and it was after the first night staff was very good though.have stayed here lots and will stay here again good value
Hospedou-se por 4 diárias em mai. de 2021
Resposta de Ray em 2 de jun. de 2021
Thank you for this review. We truly appreciate it.

6/10 - Ok

Dale

Viagem em grupo
Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2021
Resposta de Ray em 15 de mar. de 2021
Thank you for your for participating the survey. We truly appreciates your feedback.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Service was excellent. Had 2 minor issues in the room that were rectified immediately. I would stay here again.
Hospedou-se por 1 diária em fev. de 2021
Resposta de GSM em 10 de fev. de 2021
Thank you for taking the time to take the review. We are glad we were able to fixed the issue. Thank you for staying with us and we look forward to serve you in the future.

10/10 - Excelente

Kayla

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We barely left our room❤
It was lovely! Everyrhing requested was supplied, the room was emaculate. Esther was a sweetheart and made everything a breeze. We even showed up to CHOCOLATES in our room!! Wish we had more time there. (No picture is supplied as we were having too much fun 😊)
Hospedou-se por 1 diária em jan. de 2021
Resposta de Grace-GSM em 26 de jan. de 2021
Dear Kayla, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Drayton Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience and we look forward to serving you in the future.

8/10 - Boa

Charlene

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2021
Resposta de Ray em 18 de jan. de 2021
Thank you for choosing Super 8 by Wyndham Drayton Valley. We definitely can provide you wine glasses. In regards to candles, we would suggest that you bring your own based on your preference. See you on soon!

8/10 - Boa

Dawn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
One night
We stopped over to see family on our way to Jasper. I asked for a quiet room and sure got it. I can't give this the highest rating because the bed wasn't comfortable and the shower wasn't the greatest. That being said they had the best breakfast others in their chain lacked. Breakfast burrito, hard boiled egg, Danish water and juice. Also a granola bar. We didn't have enough pillows but they gave an extra one. Tea and coffee weren't kept in the room, but oddly enough asking for it seemed less wasteful given Covid. The desk folks were great. We didn't eat at the adjoining restaurant but they have a coupon if you want to try it.
Hospedou-se por 1 diária em out. de 2020
Resposta de GSM em 28 de out. de 2020
Dear Dawn, Thank you for taking the time to tell us about your experience during your stay with us. We are glad that you like our breakfast to go. We are sorry you were not comfortable with our bed and that you didn't like the shower. Since Covid 19 started, we took precautionary measures to do our part to flatten the curve of Covid.Guests room items are limited which includes tea,coffee,pillows,towels and the likes. Extra supplies are upon request since we take away all unused supplies/items once guest/s checked out. Thank you again Dawn for this review, we hope to see on your next visit in town.

8/10 - Boa

Joe, Calgary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The breakfast pack was very good. Good selection of stuff.
Hospedou-se por 1 diária em out. de 2020
Resposta de Ray em 26 de out. de 2020
Thank you for your feedback. We truly appreciates it.

8/10 - Boa

Dianne, Calgary

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Attention was paid to the Covid protocol. Easily handled. Very safe and secure.
Hospedou-se por 1 diária em set. de 2020
Resposta de GSM em 25 de set. de 2020
Thank you Dianne for taking the time to give us this review. We truly appreciate it.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quiet and Comfortable Stay
Very comfortable mattress and pillows. Clean. Quiet location. Good service, decent breakfast, even with Covid-19 restrictions in place (breakfast in a bag including a breakfast burrito, danish, fruit cup, juice box, bottle of water, granola bar, and a hard boiled egg).
Hospedou-se por 1 diária em set. de 2020
Resposta de Ray em 22 de set. de 2020
Thank you for your feedback. We truly appreciates it. We, the Super 8 Team takes pride of our work by providing our guests an excellent service.

10/10 - Excelente

Samuel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel downtown near shopping
Great hotel close to shopping
Hospedou-se por 2 diárias em ago. de 2020
Resposta de Ray em 1 de set. de 2020
Thank you for this review. Greatly appreciated.

8/10 - Boa

Daryl

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em ago. de 2020
Resposta de Ray em 6 de ago. de 2020
Thank you for your business. We appreciates your feedback.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
Clean Room very comfortable beds and pillows we’re great , friendly staff very accommodating
Hospedou-se por 1 diária em jun. de 2020
Resposta de Ray em 23 de jun. de 2020
Thank you for participating the survey. We truly appreciates your feedback.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jun. de 2020

10/10 - Excelente

jordan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jacuzzi
I got the jacuzzi suite and it was awesome for how cheap it was
Hospedou-se por 1 diária em mai. de 2020
Resposta de GSM em 1 de jun. de 2020
Hi Jordan, We appreciate you're taking the time to let us know your experience during your stay with us.Thank you and we hope to see you again on your next trip in town.

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My wife and I stayed here over Christmas while I was working in the area, staff was excellent at helping us, even getting us a free Christmas Eve dinner. They took care of us well. Would recommend this place to anyone needing to stop in for a couple nights.
Hospedou-se por 2 diárias em dez. de 2019
Resposta de GSM em 3 de jan. de 2020
We are glad that you were happy during your stay with us. Thank you for this wonderful review. We hope to see you again in the future.

8/10 - Boa

Ben

Hospedou-se por 2 diárias em ago. de 2019

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Very cost efficient . Good location . Very helpful staff
Hospedou-se por 5 diárias em ago. de 2019
Resposta de Ray em 20 de ago. de 2019
Thank you for your feedback. We truly appreciated.

8/10 - Boa

nextflight

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Easy access, great people. Bad thing was the quantity and depth of the potholes in the driving and parking areas.
Hospedou-se por 3 diárias em jul. de 2019
Resposta de Ray em 30 de jul. de 2019
Thank you for your feedback. We truly appreciates it. Please accept our apology in regards to the parking lot potholes. Hopefully this will be fixed once it stops raining. Hope to serve you again when you are in the area.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were wonderful, very clean and breakfast was good
Hospedou-se por 1 diária em jul. de 2019
Resposta de Guest Services Rep em 16 de jul. de 2019
Thank you for staying with us and taking the time to give us a wonderful review. We were pleased to know that you had a good stay. At Super 8 Drayton Valley,we always try to improve the quality of service we provide to our guests. We hope to see you on your next visit in town.

10/10 - Excelente

Anita

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not your average motel
The beds and pillows are fantastic! I normally stay at much pricier places but would recommend this hotel for the very helpful staff and comfortable beds. River Rock Grill attached has a very friendly and helpful chef/owner. After a long day it’s great to get a tasty and plentiful meal that you can dine in or take to your room. Thanks to everyone for making this difficult trip easier by making me feel like I am at a home away from home.
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Ray em 8 de jul. de 2019
Dear Anita, Thank you for your feedback. Your positive review is greatly appreciated. We are pleased that we have met your expectations. We are looking forward to serve you again in the near future.

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
View from the restaurant down into the valley was good-location for access in and out of town also good-rooms were very clean-beds excellent-slept like babies! Hot breakfast very good-made our own omeletes-well set up area-pleasant staff.
Hospedou-se por 1 diária em jun. de 2019
Resposta de Ray em 25 de jun. de 2019
Thank you for this feedback. It is truly appreciated!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jun. de 2019
Resposta de Ray em 8 de jun. de 2019
Thank you for this rating. Greatly appreciated.

8/10 - Boa

Linda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very Good
Quite nice property in Drayton Valley. The adjoining restaurant closes fairly early, otherwise it's very good. A good hot breakfast is included in the rate. Overall, pleased with the hotel.
Hospedou-se por 1 diária em mai. de 2019
Resposta de RayL em 29 de mai. de 2019
Thank you for your feedback. We thrive to always accommodate the needs of our guests. This review is very important to us.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Having previously lived in the Drayton Valley area, an oil service based community, I was not sure what to expect in the accommodation. I was pleased to discover that the room was clean and fresh, everything worked as it should...including the mini-fridge, and the bed and pillows were super comfy. The desk service was friendly and prompt. I have no negatives to report. I already shared my experience with local friend. My only comment is that the wi-fi was a bit slower than I am used to. But Drayton Valley is a small rural town.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de RayL em 23 de abr. de 2019
Thank you for this positive response, it is indeed greatly appreciated. In regards to our wifi connection, I will advise our Telus provider to look into this and we hope to serve you again in the near future.

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
There was a terrible smell in the hallway. Hotel is a little dated.
Hospedou-se por 1 diária em abr. de 2019
Resposta de Ray em 16 de abr. de 2019
Thank you for this feedback and it is greatly appreciated.