Apartamentos em Dossenheim, BW

"Quando chegamos no apartamento a porta, que deveria estar aberta, estava trancada e um outro hóspede nos emprestou o telefone e fez a ligação para a proprietária, pois não tínhamos o contato. A proprietária nos avisou que não haveria lugar para dormir, pois houve oberbooking. Nos disse que devolveri o dinheiro, mas não nos relocou. Tivemos que procurar outro lugar para passar a noite de aniversário de casamento. Foi decepcionante!"

"Vielen Dank"

"The place was wonderful. The reason for the poor rating on description was because in booking this place we thought it was 2 floors with one of us being down stairs and one couple upstairs with a shared space. We didn’t realize the family lives on floors 2-3. They were wonderful hosts, no problem whatsoever we just were surprised and think that should be made known in the description. We would still recommend it as a wonderful place to stay."

"Zimmer und Ausblick sehr schön. Badezimmer war halt nicht auf gleicher Ebene, was etwas ungewohnt ist."

"This property is spacious and well appointed, with a beautiful view of the hills above Heidelberg. A few things could be improved upon: firstly, when we arrived, our sheets and towels we had ordered months in advance were not there in the apartment. I called them and they said the sheets and towels would be there within an hour, but did not really have an explanation as to why they were not there to begin with. Secondly, communication with the host prior to the trip was only so-so. They...