Casas de Campo em Dorking, ENG

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "

"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases. Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...

"I had booked the whole lodge to host my birthday dinner and it was magical! the setting, the decor, the overall feel and atmosphere of the picturesque property was second to non. A real treat ! the most comfortable beds and duvets, magnificent views, wonderfully peaceful, everything we could have asked for and more. Highly recommend for a truly magnificent weekend away."