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Avaliações de La Quinta Inn & Suites by Wyndham Detroit Metro Airport

3 out of 5

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 789 de 1683 avaliações" "
Nota 8 - Boa. 461 de 1683 avaliações" "
Nota 6 - Ok. 211 de 1683 avaliações" "
Nota 4 - Insatisfatória. 116 de 1683 avaliações" "
Nota 2 - Terrível. 106 de 1683 avaliações" "

8,0/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Karla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Atendeu as expectativas, ambiente limpo, confortável e ao lado tem um restaurante para maior conforto se não quiser sair para fazer as refeições. No café que poderia acrescentar frutas diversas
Hospedou-se por 2 diárias em ago. de 2022
Resposta de gm em 2 de set. de 2022
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.Sincerely,Michelle A.General Manager

8/10 - Boa

Ginger L

Helpful manager
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Constantine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 13 de mai. de 2024
Dear Constantine, Thank you for being our guest at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Michelle A.General Manager

4/10 - Insatisfatória

Deb

Viagem a dois
We are trying to contact the property to get the shuttle. On hold for over 10 minutes and called back - still in hold. Not very impressive
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 13 de mai. de 2024
Dear Deb, We apologize for the inconvenience you experienced while attempting to reach out to us for shuttle assistance. Your feedback is extremely valuable to us, and we regret that you had to endure a lengthy hold time without resolution. We will take steps to address this issue and enhance our communication systems to ensure that such delays do not occur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely,Michelle A.General Manager

8/10 - Boa

Tasie

Viagem a dois
Had amazing experience. Staffs there were helpful
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Tasie, We are incredibly pleased you enjoyed your stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit. Sincerely,Michelle A.General Manager

8/10 - Boa

Parag

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was very good. The room service was not as expected. But overall experience was very very good.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Parag, Thank you for staying at La Quinta Inn & Suites by Wyndham Detroit Metro Airport; it was a pleasure to have you! We are pleased to know that you enjoyed your stay except for the room service. We will share this appropriately to enhance our guest experience. Thank you again for your valuable feedback, and we hope to make your stay perfect the next time you are in the area.Sincerely,Michelle A.General Manager

8/10 - Boa

barb

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Only thing wrong was the shower head was really super weak.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Barb, We are pleased to know you enjoyed most aspects of your stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. It is always nice to receive positive comments from our guests, but we are also grateful to learn from comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding the Showerhead. Thank you for taking the time to share about your time with us. It was a pleasure having you, and we hope to see you again soon!Sincerely,Michelle A.General Manager

10/10 - Excelente

CHIN-PO

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Chin-Po, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michelle A.General Manager

4/10 - Insatisfatória

Troy

Viagem em grupo, Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
It’s like Wyndham just slapped some paint on the walls and threw down some new cheap carpet. People were nice, just not enough of them.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 5 de mai. de 2024
Dear Troy, Thank you for being our guest and for taking the time to share your experience. We are pleased to know that our staff took great care of you during your recent visit. However, we are sorry for the disappointment you had during your stay and the frustration this caused. We will share your comments appropriately and appreciate your patience. We hope you will revisit us again.Sincerely,Michelle A.General Manager

8/10 - Boa

Sally

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 5 de mai. de 2024
Dear Sally, We are happy you chose La Quinta Inn & Suites Detroit Metro Airport for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Michelle A.General Manager

10/10 - Excelente

Trisha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear Trisha, We are delighted that you found our service seamless and enjoyable. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We hope to see you again soon at La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Early breakfast and shuttle service to DTW were perfect for me.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear Lawrence, Thank you so much for your wonderful review. We are glad to read you enjoyed the breakfast we served and that you appreciated our shuttle service. It was a pleasure hosting your visit, and we look forward to hosting you again at La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

10/10 - Excelente

Efigenia

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Its great.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 1 de mai. de 2024
Dear Efigenia, It was a pleasure having you as our guest at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Haley, Hazlet

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great for one night , quiet rooms and comfy beds
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Haley, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your experience. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you again for choosing to stay with us; we hope to have the opportunity to welcome you back soon.Sincerely,Michelle A.General Manager

4/10 - Insatisfatória

Sylvie, Alexandria

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outdated property. The faucet every time you opened it. The armchair in the room was old and the seat cushion looked dirty. I could not r each the property when I reached the airport to request a shuttle so I took another hotel shuttle and the driver was kind enough to drop me off at Laquinta
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Sylvie, Thank you for sharing your recent stay at our hotel. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are sorry we did not impress you with the upkeep and maintenance of our accommodations. We completely understand your frustration and the inconvenience this caused you. We are passionate about providing our guests with clean and well-maintained accommodations; therefore, we will address the issues you outlined with our associates to improve going forward. On a positive note, we are pleased to hear that you appreciated our shuttle service. We are grateful for your patience and hope you will visit us again so we can restore your faith in us and provide you with the seamless stay you should always expect at our hotel.Sincerely,Michelle A.General Manager

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very helpful and the access to Detroit Metro was very simple.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear David, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff and that our location was perfect for your needs. Thank you for being our guest. We look forward to welcoming you back to our area.Sincerely,Michelle A.General Manager

6/10 - Ok

Ashley

Pontos positivos: Serviço e funcionários
A little run down for the price, but it was quiet and staff were incredibly friendly. Easy access to the airport when my flight landed later than initially planned. I misunderstood the time of breakfast when I checked in, so I missed it. Not much around the area other than the airport, but not a bad drive to Detroit.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Ashley, Thank you for sharing about your experience at our hotel. We are thrilled to hear how much you valued our convenient location near the airport and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret any inconvenience caused by the misunderstanding regarding the breakfast time. In the future, we will take steps to ensure that our communication regarding meal times is clearer for our guests. We have also taken note of your comments about the overall look and feel of our hotel, and we will certainly share these notes with the appropriate individuals for future modernization plans. Thank you for taking the time to write this review, and we hope to welcome you again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Lisa

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was very clean safe and nice rooms was nice
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 27 de abr. de 2024
Dear Lisa, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for your excellent rating. We are pleased to read that you thoroughly enjoyed our impeccable property combined with our well-appointed accommodations. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area.Sincerely,Michelle A.,General Manager

10/10 - Excelente

RAQUEL

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 28 de abr. de 2024
Dear Raquel, We are thrilled you had an excellent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Michelle A.General Manager

10/10 - Excelente

Ishanna A

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Ishanna, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more, and we hope you will make us your home the next time you are in this area.Sincerely,Michelle A.General Manager

8/10 - Boa

Rowena

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were very friendly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Rowena, Thank you for the wonderful review of La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Diane

Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Diane, Thank you for letting us know your visit to La Quinta Inn & Suites by Wyndham Detroit Metro Airport was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Michelle A.General Manager

4/10 - Insatisfatória

Gabriel

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Gabriel, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Michelle A.General Manager

8/10 - Boa

Darryl

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was quiet and convenient to the airport.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Darryl, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your feedback. Providing easy access to transportation hubs is important to us, and we are delighted to hear that you found our proximity to the airport convenient for your travel plans. We look forward to welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Clint

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Clean,quiet,comfy.At the end of a long days drive ,its nice to see a complementary cup of coffee waiting.The only negative which has nothing to do with the hotel is people letting the doors slam especially late at night.All hotels have the same self closing doors,so please respect others and hold the handle.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Clint, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted to hear that you enjoyed most aspects of your visit, especially our spotless accommodations. However, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Sincerely,Michelle A.General Manager

10/10 - Excelente

kada, queretaro

Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 12 de mai. de 2024
Dear Kada, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michelle A.General Manager

8/10 - Boa

Paula

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyed the stay.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Paula, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Shacara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff are professional and friendly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 20 de abr. de 2024
Dear Shacara, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your feedback It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We hope to have you as our guest again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We just arrived, but so far we are very pleased. Front desk staff was very friendly and helpful. I would recommend
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 20 de abr. de 2024
Dear Christopher, Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted to hear that you received attentive service at the front desk. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Barbara J.

Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 9 de mai. de 2024
Dear Barbara, Thank you for the great rating! We are glad you enjoyed your time here at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to making many more great memories with you anytime your travels bring you to our area.Sincerely,Michelle A.,General Manager

10/10 - Excelente

Tori

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Shuttle available from airport, free breakfast, comfortable bed, staff very friendly and helpful
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 18 de abr. de 2024
Dear Tori, Thank you for writing a review of your time at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Thank you for mentioning how much our complimentary 24/7 shuttle to and from Detroit Metropolitan Wayne County Airport (DTW), combined with our complimentary breakfast, hospitality, and relaxing bedding, provided you with a revitalizing experience. We hope to welcome you back soon and wish you all the best with your travels. Sincerely,Michelle A.General Manager

10/10 - Excelente

Aian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de GENERAL MANAGER em 19 de abr. de 2024
Dear Aian, Thank you for the perfect rating of the La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are glad you had a great time with us and look forward to your return.Sincerely,Michelle A.General Manager

6/10 - Ok

Jeffrey, Indianapolis

Viagem em grupo
Definitely a good price for the room but limited to chain restaurants in the immediate area. Luckily, we spoke with some locals who gave us guidance on where to go. We definitely appreciated the airport transportation to and from the hotel.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 17 de abr. de 2024
Dear Jeffrey, Thank you for your candid review. While we are glad you appreciated our shuttle service and found us to be a good value, we regret your disappointment with our location and the inconvenience it may have caused. Please know that our front desk staff has information about local restaurants that they can provide to our guests. Thank you again; we hope to welcome you back in the future.Sincerely,Michelle A.General Manager

10/10 - Excelente

James

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The only thing I didn’t like was the small TV
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 17 de abr. de 2024
Dear James, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are pleased to know that you had an overall pleasant stay. However, we regret not meeting all of your expectations and have taken note of your concerns regarding our television. We appreciate your feedback, as it gives us valuable insight to improve our guest experience. Thank you again; we hope to welcome you back in the future.Sincerely,Michelle A.General Manager

10/10 - Excelente

Akira

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 18 de abr. de 2024
Dear Akira, Thank you for the outstanding rating of your visit to La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted we met your expectations for a perfect stay, and we hope you will come back each time your travels bring you to our beautiful city. Thank you for being our guest.Sincerely,Michelle A.General Manager

8/10 - Boa

kimberly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Standard
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 18 de abr. de 2024
Dear Kimberly, Thank you for sharing your experience at the La Quinta Inn & Suites by Wyndham Detroit Metro Airport. As a valued customer, we appreciate your feedback and are delighted to know that you had a nice stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your time and come visit us again soon! Sincerely,Michelle A.General Manager

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very convenient. Friendly staff
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Patricia, Thank you for writing a review of your time at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Thank you for mentioning how much our convenient location combined with our enriching hospitality provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Sincerely,Michelle A.General Manager

4/10 - Insatisfatória

Naudia

Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Front desk staff was very friendly, however, housekeeping failedbme on this visit. My room was not too clean when i arrived and then housekeeping did not clean once I was there. When I called the front desk I was told that housekeeping had already left for the day.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Naudia, Thank you for taking the time to post a review of your recent visit. We are sorry you experienced some housekeeping issues during your stay. We have addressed this with our team, and we are grateful for your patience. On a positive note, we are glad you appreciated our front desk associates. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Sincerely,Michelle A.General Manager

6/10 - Ok

Brandi

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The room was very comfortable and clean! The front desk and housekeeping staff were always outside smoking every time I needed something (3 times), they took too much for my deposit (double) and it took about two weeks to get it back, the breakfast was fresh, but I didn't get much hot food because everything was pork.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Brandi, Thank you for sharing about your recent stay at our hotel. We are delighted to hear that you found our accommodations comfortable and immaculate. That said, we sincerely apologize for the service shortfalls you experienced during your stay. We have addressed these concerns with our team to ensure a smoother experience for our guests in the future. We have also taken note of the concerns you raised regarding our breakfast offerings and deposit as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

nick

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was only there for 1 night to sleep and park a car.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 13 de abr. de 2024
Dear Nick, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

NANCY AND JOHN

Pontos positivos: Limpeza e serviço e funcionários
Very nice room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 14 de abr. de 2024
Dear Guest, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for the high rating. We are delighted you had a comfortable stay and that our well-kept accommodations exceeded your expectations. Thank you again; we look forward to your next visit.Sincerely,Michelle A.General Manager

8/10 - Boa

trevor, Chatham

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great other than we were missing towels. Staff were extremely pleasant and helpful. Check in was super quick and informative.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 13 de abr. de 2024
Dear Trevor, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and posting a review. We are glad you had an overall comfortable stay and that our courteous associates and your seamless check-in experience met your expectations. However, we sincerely apologize for your concerns regarding the towel. Please know that our front desk is always available to help you with your specific requests. Thank you again; we hope to welcome you back in the future for the exceptional visit you deserve.Sincerely,Michelle A.General Manager

8/10 - Boa

Jessie

Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 1 de mai. de 2024
Dear Jessie, We appreciate your gracious rating about your stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Michelle A.General Manager

10/10 - Excelente

jackie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was one of the nicest La Quinta's we've visited BUT we were only there from midnight till check out next a.m.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 11 de abr. de 2024
Dear Jackie, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we sincerely appreciate your loyalty towards our brand. We are glad you had a perfect stay and that we exceeded all of your expectations. Thank you again for being our guest; we look forward to welcoming you back soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Ed

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
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Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 9 de abr. de 2024
Dear Ed, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we look forward to welcoming you back soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Jonathan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Easy parking for the airport. Friendly staff and clean rooms
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Jonathan, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for your kind review. It is great to see that you had a comfortable stay and that our well-kept accommodations and thoughtful associates met your expectations. It is also good to see that you loved our convenient complimentary parking. Thank you again; we look forward to your next visit.Sincerely,Michelle A.General Manager

8/10 - Boa

Kelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 9 de abr. de 2024
Dear Kelly, Thank you for sharing a nice rating of your experience at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Michelle A.General Manager

10/10 - Excelente

Jeri

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 28 de abr. de 2024
Dear Jeri, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

10/10 - Excelente

Omar

Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 28 de abr. de 2024
Dear Omar, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we look forward to welcoming you again soon.Sincerely,Michelle A.General Manager

8/10 - Boa

Robert, Northfield Center

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location to airport is excellent. Could use a bell at the front desk when it is left unattended
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Robert, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are thrilled to know that you had an overall pleasant stay and that our proximity to Detroit Metro Airport was perfect for your needs. We also appreciate your suggestion regarding our service, as we are continually striving to improve our guest experience. Thank you again; we hope to welcome you back in the future for the exceptional hospitality you deserve.Sincerely,Michelle A.General Manager