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"Again another satisfactory stay now with friends, from check-in to check-out. Appreciated the upgrade granted as Marriott Reward Member and Senior discount. Bakery personnel very attentive and friendly, specially Marthin, who took his staff to bring the beautifully decorated cake we bought to celebrate our friend's birthday as they sang Happy Birthday as we had dinner at Jade Restaurant. The food was so good that we had lunch meeting and birthday dinner on the same day, special discount for...

"Staff so professional. "

"Longe do Aeroporto mas bom hotel para curta estadia...somente dormi de 1 dia para o outro mas localização boa e quarto confortável."

"Beautiful and clean "

"The room was very clean and the bed was very comfortable. The staff were friendly and helpful. "

"Prime Plaza Kualanamu is a very good hotel to stay when travelling early morning due to it's proximity to the airport and its good installation (building) and good price. But unfortunately the checkin was confused and checkout at 6 am when many guests are going to the airport at the same time can result in delay while our room was being checked and taxi confusion. Breakfast was good at 6am with many choices though no service. No hair dryer in room. "

"Quick, courteous service with friendly staff"

"Excelente estadia"

"Always staying at this hotel. Thank you for the great service and price."

"Sehr nettes Personal, sehr saubere und gepflegte Zimmer und die gesamte Anlage. Wir kommen wieder. 🤗"

"Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan. "