Pesquisar hotéis em Condado de Kent

"VERY disappointing. I'd give it 2 out of 10 TV in room did not work (wanted to watch soccer world cup) .. was told by staff that someone would come up and check it. I waited nearly an hour...nobody came ... so I called again and was told "oh yeah that TV doesn't work" (Gee, thanks for telling me now). The "barn style" roller door in bathroom didn't close entirely, leaving about a 4 inch gap. So when sitting on the toilet anyone lying on the bed can see your reflection in mirror/ TV when doing...

"Parking was good! Checkin staff very kind and helpful."

"Always love staying at the Amway. The service is bar none!"

"Excellent location, pleasant and helpful staff, clean room."

"I would strongly advise others to avoid this hotel. When I arrived, I discovered what appeared to be blood stains on the bed linens. The bathroom was also filthy, with obvious cleanliness issues that should have been addressed before any guest was checked into the room. I immediately brought these concerns to management’s attention and expected the situation to be corrected. Instead, I felt dismissed and was offered no meaningful resolution. The lack of concern for basic cleanliness and...

"I like the convenience to restaurants and work."

"Cleanliness. Personal chat with manager. Well done folks!"

"The room I was assigned had an unpleasant odor. I explained that to Casey and she immediately assisted me in finding another, acceptable room. Casey was great! Travelers should know that Sparks by Hilton is a “no frills “ motel. So no note pen or pen in the room. No coffee pot in the room. Be sure to grab a cup from the 24 hour coffee area near the lobby because there isn’t one in your room. The breakfast was a self-serve, minimum selection continental breakfast. It was fine, but again,...

"All Good. Thanks"

"Ideal location, great staff, clean room."

"Nice clean"

"Didn't like having to give credit card for anything purchased Didn't state on website that is done also breakfast should be included not extra also was deceived about room wasn't the picture shown"

"Perfect location for concert at new Acrisure!!!! Walked everywhere!"

"Very good "

"Room was clean. It took me awhile to figure out how to use the shades on the windows are electrical. So we slept with the windows bare. Hotel was nice. Bathroom exhaust didnt work. Also they dont offer alot of soap. We stayed in a double queen for 4 ppl. One set of soap was given. Had to ask for more and towels. Its a beautiful set up in the downtown area on Grand rapids with lots of places to visit and walk to. Over all was a great experience."

"I made a reservation for a suite room with balcony and I was giving the wall window"

"Emma H checked us in. The room type we had booked was not available and she quickly upgraded us to a wonderful corner room. Emma and all the staff were wonderful and friendly. Great stay!"