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"The beach was just steps away from the pool. Excellent cruise ship watching, pretty central but lots of things close when the ships leave"

"This was our second time to this resort in the last two years and we had a wonderful time again. The staff were great and helpful with all that we needed. Rooms were clean, grounds were clean, restaurants were clean, just another great time there. My wife has already said she wants to go back soon."

"The only thing we like about the property was the free access to the atlantis and the breakfast. The staff were all nice but we didnt get help bringing our luggage to the room, the hallway is carpeted and our room was like 2 blocks away! The room was spacious but the hallways are rundown, needs cleaning or updating."

"Staff was very helpful, always welling to go out of there way to help! Also very friendly!The amenities were great! Beautiful complex well maintained. A verity of food options for adults and children! Of course it's pricey, but u what u pay for! Highly recommend!"

"The images of The Cove make it look like a modern hotel, but don't be fooled, that's simply the reception area. The actual Cove accommodation is very similar to other parts of the hotel and in my opinion, isn't much of an upgrade and certainly not worth the price difference. Rooms are relatively old fashioned and could really do with an upgrade. Most disappointing was the balcony furniture which is super cheap, low quality and definitely not something you would want to sit on for anything other than putting on your shoes. And the prices for food booze: Save up! You'll need to."

"Rides were closed half the time pools close at 7pm and there was only 1 jacuzzi on the property which also closed at 7pm. We paid for an ocean view but we had a view of the property. Everything was so overpriced, food, drinks, roundup airport to resort. Food was mediocre nothing to brag about and like I said overpriced. Toilet kept flushing by itself very noticeable during night cause we’re trying to sleep."

"Everything was great! Please keep in mind there might be a few things closed after cruise people leaves. They close the pools bars, some restaurants. But the hotel was amazing, the food was great and everything was really clean."

"The natural setting is beautiful. But for >> 1000/night, this experience is WAY below expectations. The staff is not helpful nor present. Certain places were not clean. The wireless does not work. When we asked for help with the thermostat because it was set to 65 degrees, they said the only option is to shut it off and have no AC. You pay 28 dollars for a salad of just leaves and 4 tomatoes or 17 dollars for tortilla chips and salsa. The worst part is the hours. The pool may open at 8 am but not really and you’ll get yelled at if you. Some people will tell you it closes at 5 although other nights people are swimming at 7. The hours at everything are limited. Staff is never warm or helpful. We waited for a towel at the pool and the after 30 minutes went to go find one. When my husband asked a staff member, can we take these towels, we were scolded to sit have someone come to you! I’m from nyc and I realize the cost of hotels/hospitality but the truth in there are hundreds of other places/hotels that would give you way more for the money."