4/10 - Insatisfatória
Whitney C.
4 de abr. de 2025
Pontos negativos: Limpeza
Won’t Return
I’ve vacationed in Destin for 30 years, but I will not be returning to this location. Upon our 4:00 arrival, the cleaning crew was still in the room and requested a few extra minutes to finish up. The downstairs area seemed clean, but there were many things needing updated. The bathroom ceiling showed signs of leaking, doors could be replaced, the shower curtain had mold, and the balcony chairs had holes in them from age.My mother slept upstairs but slept on top of the comforter, as she brought her own blankets. On the morning of checkout we stripped bedding as advised, and my mom discovered a HUGE stain on the sheets. The size of the stain was larger than a basketball. Overall communication wasn’t the best. We were given an incorrect code for the door and we had to call Vacasa to get it changed. The beach gate code was also changed and Vacasa initially informed us that it did not change. We had to walk around the building to gain access to our condo. They eventually called us to give us an updated code for the gate. We love Destin, but we did not love this experience.
Whitney C.
Hospedou-se por 6 diárias em mar. de 2025