We got there on Oct. 5 late, and after a long day of travel we couldn't wait to enjoy the place that we rent and suppose to be stress free.
When we entered, the house looked clean, but when we tried to use the dishes – were dirty in the cabinets, two of the plates were glued together needed to let them soak in water for a while, and some other small problems with one of the shelves.Two of the beds had stain on the sheets and we had to wash them; one of the hammock was broken (the next day somebody came and take it off because we didn't want the kids to get hurt); the game room was messy; neighbor's dog was barking in front of our gate one evening, and it took us a while to get the food we ordered.
The scariest thing was when the next morning we had breakfast and two of the stove knobs were not working properly and finding out just when I had to go back in the house to take something from the kitchen and was smelling gas. After so many rules that we have to read and agree with, I would think the problem with the stove will be the first one that we should be informed
for everyone's SAFETY, we could blow up the house! When I informed the person who was on call from Vacasa the answer was that the owner is awareThat is a problem that you have to take care immediately! The 2 knobs were on when supposed to be off. We enjoyed the pool and the house is beautiful. We left the house sparkles, dishes done, towels washed, garbage out...Very unhappy with the cleaning company.
