8/10 - Boa
Alexis
Viagem com família e crianças pequenas
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property itself is beautiful. Modern decor. Nice bar area w/daily happy hour promos. Safe, quiet, excellent proximity to restaurants, activities, and shopping. We walked to several restaurants and the 16th Street mall. Within a 10 minute Lyft ride for most activities. Breakfast each morning was hot, fresh, and tasty with great selections. Highly suggest to arrive by 9am at the latest, as selections decrease closer to closing when busy. Shout out to Mrs. Cindy, who went above and beyond by being a friendly, familar face and offering us options like a highchair, paper utensils, and soy milk for our little. Shout out to John at the front desk, who was able to get us a room change that we had been requesting since check-in related to cleaning issues (dirty bathroom) and safety concerns(broken items/exposed wires). Day 3 of our stay was our first encounter with John, and he got us a room change immediately and even called to check on us once we got settled! On the downside, housekeeping was nonexistent. We didn't see anyone the six nights that we stayed. We called for our trash to be emptied and a few additional towels and never saw anyone. We started placing our trash outside the door, and eventually, it was picked up. We retrieved towels from a housekeeper that we found in the halls. The pool was closed the first two days of our stay, and staff was unaware why or when it would open. With an increase to detail and sanitation efforts per staff, would have been an excellent stay.
Alexis
Hospedou-se por 6 diárias em mar. de 2024