I've stayed in hostels that were cleaner and better run! This hotel is next door to another larger one and utilizes the same reception area. However, arriving at night, in a VERY questionable neighborhood, you'd think there would be signage to direct you to check in, especially late at night! This was the first time on my month long trip that I was actually concerned about safety.
The first room I was given was very dirty, no towels, the AC didn't work and had a resident lizard living in the room that was about 12" long. The next day when I went to the front desk, they agreed to change my room. Mainly because I had reserved and paid for an upgraded room not the one I had originally been given.
I had reserved 6 nights at this property but had a family emergency and had to book another flight back after only two days. I was denied a refund, even under emergency conditions and no adjustment for being given a lower rate room.
Service is very lacking at this property and it was dirty. I would not recommend it to anyone!
