Dear Jesse,Thank you for taking the time to share your feedback about your recent stay. I'm sorry to hear the service wasn't up to the standard you've come to expect from us, especially regarding our pool and hot tub; at Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Rhonda,Thank you so much for your stellar rating and for your kind words regarding our clean hotel. We will share this with the team to encourage and recognize their hard work.We look forward to having the opportunity to welcome you back. Sincerely,Allie M.Operations Manager

Dear Bernice,Thank you for taking the time to share your feedback and concerns about your recent stay with us. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Laureen,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that your room exceeded your expectations and enjoyed our breakfast. Providing exceptional service is our top priority.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Suzanne,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you are satisfied with our service and enjoyed our breakfast. Providing exceptional service is our top priority.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Rebecca,Thank you for taking the time to share your feedback about your recent stay with us. Thank you for your kind words regarding our staff. Also, thank you for bringing the issue of fridge and AC to our attention.We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Mark,Thank you for taking the time to share your feedback about your recent stay with us. Thank you for bringing the issue regarding the condition of your room to our attention.We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear John,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you are satisfied with the service our staff has provided. Providing exceptional service is our top priority.Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Chelsey,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our comfortable beds.We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We apologize for the negative experience during your check-in due to the shortcomings of our front desk agent. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Tracy,Thank you for taking the time to share your feedback about your recent stay with us. I'm so happy to hear that our location in Dawson Creek works well for you and your plans. It's great to have you here, and I hope your visit is enjoyable and hassle-free.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Keith,Thank you so much for your stellar rating and your kind words. We will share this with the team to encourage and recognize their hard work.We look forward to having the opportunity to welcome you back. Sincerely,Allie M.Operations Manager

Dear Hannah,Thank you for taking the time to share your feedback about your recent stay with us. Also, Thank you for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Sheryl,Thank you for taking the time to share your feedback about your recent stay with us. I'm happy that our backyard is suitable for your pet.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Nikki,Thank you for taking the time to share your feedback about your recent stay with us and for your kind words.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Steven, Thank you for taking the time to share your recent experience with us. Thank you for bringing your concerns to our attention.I understand you had a poor experience at our hotel during your stay. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff. Rest assured that I will discuss this with my team to ensure it won't happen again. Again, I offer my sincere apologies. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Christina,Thank you so much for your stellar rating! We will share this with the team to encourage and recognize their hard work.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear June,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for your kind words regarding our staff and Breakfast; we are constantly striving to improve the variety and quality of food we offer.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear David,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for your kind words regarding our breakfast; we are constantly striving to improve the variety and quality of food we offer.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear StevenI understand you had a poor experience at our hotel during your recent stay due to the Jacuzzi and AC. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.Rest assured that I will discuss this with my maintenance team to prevent it from happening again. It is our duty to provide you with a comfortable and quiet stay, and we are committed to finding ways to improve our guests' experiences. If you choose to stay at the Stonebridge Hotel for your next visit to Dawson Creek, we would be delighted to offer you a complimentary night's stay in one of our more comfortable rooms. We are committed to making this right for you and know from our other guests’ experiences that we can achieve this common goal.Again, we are very sorry for the disruption during your stay and thank you for your understanding. We look forward to serving you again.Sincerely,Allie M.Operations Manager

Dear Jane,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear your kind words regarding our hotel. Providing exceptional service is our top priority.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Maria, Thank you for taking the time to share your recent experience with us. Thank you for bringing the issue of our location to our attention.We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies again.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Gary,Thank you for taking the time to share your feedback about your recent stay with us and for your kind words.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Jennifer,Thank you for taking the time to share your feedback about your recent stay with us. Also, Thank you for you kinds word regarding our staff and for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Tim,We're delighted that you enjoyed your recent stay with us, as reflected in your 3/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Pam,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our comfortable rooms and pillows. Our staff takes pride in providing a pleasant stay for our guests.I'm sorry to hear the service wasn't up to the standard you've come to expect from us, especially regarding our pool and hot tub; at Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Jim,Thank you so much for your stellar rating! We will share this with the team to encourage and recognize their hard work.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Dr. Aaron,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our comfortable rooms and bed. Our staff takes pride in providing a pleasant stay for our guests.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Krystal, Thank you for taking the time to share your recent experience with us.We are sorry to hear that your experience did not meet our standards. We value our guests' feedback and are committed to preventing similar issues from happening again. Please get in touch with us and kindly let us know more about your experience.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Troy,Thank you for taking the time to share your feedback about your recent stay with us and for your kind words.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Jennifer,Thank you for taking the time to share your feedback about your recent stay with us. I'm so happy to hear that our location in Dawson Creek works well for you and your plans. It's great to have you here, and I hope your visit is enjoyable and hassle-free.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Jodi,Thank you for taking the time to share your feedback about your recent stay with us.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Thelma,Thank you for taking the time to share your feedback about your recent stay with us. Also, Thank you for your kind words regarding our Staff and Breakfast; we are constantly striving to improve the variety and quality of food we offer.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Samuel,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. I'm glad to hear that you and your family enjoyed your stay with us. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Shannon,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Joanna,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Monica,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Alison,I understand you had a poor experience at our hotel during your stay. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.At the Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff. We are committed to making this right for you and know from our other guests’ experiences that we can achieve this common goal.Again, we are very sorry for the disruption during your stay and thank you for your understanding. We look forward to serving you again.Sincerely,Allie M.Operations Manager

Dear Teresa,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests.Thank you for your feedback regarding the areas of the room that seem odd. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Percy,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear James,Thank you for taking the time to share your feedback about your recent stay with us. I’m Glad our location is convenient for you.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Amber,Thank you for taking the time to share your feedback about your recent stay with us. I’m Glad our location is convenient for you. I'm genuinely sorry to hear about your experience with the quality of our bed. It's understandable that this would have kept you awake and disrupted your rest. Hopefully, we can make it up to you during your next stay with us.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Sharla,Thank you for taking the time to share your feedback about your recent stay with us. Thank you for your kind words regarding Breakfast; we are constantly striving to improve the variety and quality of food we offer.I'm sorry to hear the service wasn't up to the standard you've come to expect from us, especially regarding our pool and hot tub; at Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Cathy,Thank you for taking the time to share your feedback about your recent stay with us. Also, we are delighted to hear that you are satisfied with the service our staff has provided and our Breakfast options. Providing exceptional service is our top priority. At Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Keith,Thank you for taking the time to share your feedback about your recent stay with us. Also, we are delighted to hear that you are satisfied with the service our staff has provided and our Gym. Providing exceptional service is our top priority. At Stonebridge Hotel, we strive to provide you with first-class facilities that enhance the quality of your stay. Unfortunately, to perform significant work, we must close our pool and hot tub to ensure the safety of our guests and staff.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Erica,Thank you for taking the time to share your feedback about your recent stay with us. Also, we are delighted to hear that you are satisfied with the service our staff has provided. Providing exceptional service is our top priority; I will ensure to pass that feedback to Rayven.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Paul,Thank you for taking the time to share your feedback about your recent stay with us. We hope to welcome you back in the future, providing you with an improved and more enjoyable stay.Sincerely,Allie M.Operations Manager

Dear Crystal,Thank you for taking the time to share your feedback about your recent stay with us. We hope to welcome you back in the future, providing you with an improved and more enjoyable stay.Sincerely,Allie M.Operations Manager

Dear Andrew,Thank you for taking the time to share your feedback about your recent stay with us. I am glad that our location was convenient for your recent visit. Also, we are delighted to hear that you are satisfied with the service our staff has provided. Providing exceptional service is our top priority.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager

Dear Athena,I understand you had a poor experience at our hotel during your recent stay. We at The Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.Our pool has been open for a few months now. However, due to severe weather conditions, we had to temporarily close it along with the hot tub to perform some required maintenance work. This decision was made in order to prioritize the safety of our guests and staff.We want to thank you for sharing this valuable feedback with us. Without the knowledge of this, we would not be able to take these steps to solve it.We are committed to making this right for you and know from our other guests’ experiences that we can achieve this common goal.Again, we are very sorry for the disruption during your stay and thank you for your understanding. We look forward to serving you again in the future.Sincerely,Allie M.Operations Manager