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Avaliações de Red Roof Inn & Suites Danville, IL

2 out of 5
Red Roof Inn & Suites Danville, IL
389 Lynch Drive, Danville, IL

Avaliações

7,8

Boa

Nota 10 - Excelente. 348 de 1000 avaliações" "
Nota 8 - Boa. 351 de 1000 avaliações" "
Nota 6 - Ok. 160 de 1000 avaliações" "
Nota 4 - Insatisfatória. 80 de 1000 avaliações" "
Nota 2 - Terrível. 61 de 1000 avaliações" "

7,8/10

Limpeza

8,4/10

Serviço e funcionários

7,2/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Anita

Viagem de negócios
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Decent property. Room clean but bathtub dirty. Short on toilet paper. No restaurants close
Hospedou-se por 2 diárias em abr. de 2024

4/10 - Insatisfatória

BreAnn

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
We paid for a queen room amd received a full bed woth a room that had 2 thousand time too much cherry room spray so much the pillows were wet with it. Bathroom hadn't been cleaned properly. I know its a 2 star hotel but clean rooms should be included.
Hospedou-se por 1 diária em abr. de 2024

6/10 - Ok

Dillon

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Jason

Viagem de negócios
Nice place
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Scott

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beds were to soft,
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Jeffry, Hiawatha

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Michaela, Olympia

Pontos positivos: Limpeza e condições e instalações da propriedade
I don’t think room service came in at all during my 3 day stay. But bed was comfy, and had breakfast. Hotel was nice.
Hospedou-se por 2 diárias em mar. de 2024

4/10 - Insatisfatória

Kathy

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The gal at the desk was friendly and the room was clean (except they forgot the coffee pot). However, the room was in rough condition and there was a safety/security issue.
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Price clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de S em 26 de mar. de 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - Excelente

Sheri

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome experience
Hospedou-se por 2 diárias em mar. de 2024
Resposta de S em 26 de mar. de 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

6/10 - Ok

Elizabeth

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Staff was friendly- easy stop off road- loudest ice maker on the planet
Hospedou-se por 1 diária em mar. de 2024
Resposta de S em 26 de mar. de 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - Excelente

Roberta

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was good. No issues at all.
Hospedou-se por 1 diária em fev. de 2024
Resposta de S em 26 de mar. de 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - Excelente

Haley

Hospedou-se por 6 diárias em fev. de 2024
Resposta de S em 26 de mar. de 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

4/10 - Insatisfatória

Hannah

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

2/10 - Terrível

Michael

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No Cable,No Real Breakfast Jus Bagals,N Waffles! Phone In Room Didn't Work, The Worse Toilettries Ever Hotel Jus Garbage 🗑️
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 - Excelente

Colleen

Viagem a dois
Pontos positivos: Serviço e funcionários
The bathrooms at the property were falling apart. The ceiling had tiles where there was water damage. The tub looked dirty from age. The floors in th room were not clean. The breakfast selection was limited. What was good was the bed. It was surprisingly comfortable and clean. Although the tub looked dirty the water pressure and amount of hot water was great. Their towels were thin and small. That probably prevents people from taking them. The lady at the front desk was really nice and helpful.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kamaria RediResponse Specialist em 23 de fev. de 2024
Dear Colleen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DANVILLE IL. It's great to hear that you found the bed to be clean and comfortable our staff to be nice and helpful and you were pleased with the water pressure prompting your 5/5 score. However, I sincerely apologize for the upkeep of the bathroom, the breakfast not being to your liking and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

4/10 - Insatisfatória

Jasmine

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The waffles were very good. We had some mold issues in our room, and were immediately changed to a different room. The place can definitely use some essential renovations and repair.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 - Insatisfatória

john

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 - Insatisfatória

Randy

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I'm better off not writing a review Just look at the stars I gave it. That should answer your questions. 1st in the room My wife noticed a big black bug over the curtains.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Recordo Rediresponse Specialist em 5 de fev. de 2024
Hello Randy,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Danville, IL. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - Boa

Rosanne

Viagem de negócios
Pontos positivos: Serviço e funcionários e comodidades
When expedia didn't forward my reservation after waiting more than a reasonable time, the hotel clerk contacted expedia and got the needed information to check me into my room. This was done during a busy time with several guest checking in. The clerk's professionalism, knowledge, patience and communication skills with everyone was exceptional and commendable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Anan em 29 de fev. de 2024
Thank you

10/10 - Excelente

Erin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good staff
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sharma RediResponse Specialist em 22 de jan. de 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DANVILLE IL. Erin, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our good staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Erin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

6/10 - Ok

Leachele

Viagem a dois
The property was ok..the room was average..in the picture it looked bigger..someone has good angles. The bathroom barely had toilet paper or kleenex…overall it was a good night I spent there.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 - Excelente

Ronald

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice clean rooms with great staff!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Anna em 29 de fev. de 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

8/10 - Boa

Linda

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Anna em 29 de fev. de 2024
Thank you

10/10 - Excelente

Lavonna L.

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Anan em 29 de fev. de 2024
Thank you

8/10 - Boa

Orlando

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Anna em 29 de fev. de 2024
Thank you

2/10 - Terrível

Sharisse

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Antonio,RediResponse Specialist em 3 de jan. de 2024
Hello Sharisse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - Excelente

Brian

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sharma RediResponse Specialist em 22 de jan. de 2024
Hello Brian, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
This was the second time I have stayed here. This time, the room wasn't as clean and the shower didn't work properly. Breakfast selection is limited.
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Destiny

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023

2/10 - Terrível

Sintell

Hospedou-se por 5 diárias em dez. de 2023
Resposta de Xao RediResponse Specialist em 26 de dez. de 2023
Hello Sintell,Thank you for taking the time to share with us. Your review of the Red Roof Inn & Suites Danville, IL was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

10/10 - Excelente

Ronald

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed for one night. Got there later that evening. Seemed to chack all my boxes.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Shenonda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Cindy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Heather

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Once was enough. Thanks
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 28 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

10/10 - Excelente

Kinnerly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The space is comfortable and adequately clean. However, the staff is excellent.
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 28 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - Insatisfatória

Brianne

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Recordo Rediresponse Specialist em 21 de nov. de 2023
Hello Brianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - Excelente

Jakob

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff and clean rooms with affordable prices!
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 21 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The bath tub was extremely gross and stained. And the faucet was leaking water when we arrived. It couldn’t be shut off. Needless to say we did not bath there.
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 21 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - Excelente

Brittni

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Recordo Rediresponse Specialist em 21 de nov. de 2023
Hello Brittni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - Boa

Kenric

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
very reasonable
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 22 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - Insatisfatória

Andrew

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room was pretty gross. The comforter had a few stains and the tub looked like it had never been cleaned. The employees were super friendly and helpful.
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 21 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - Excelente

Leo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was good, a little more of what I expected from the price
Hospedou-se por 1 diária em nov. de 2023
Resposta de S em 21 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - Excelente

Cheryl

Hospedou-se por 1 diária em out. de 2023
Resposta de S em 1 de nov. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - Excelente

Frank

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Plumbing issues
Hospedou-se por 1 diária em out. de 2023
Resposta de S em 28 de out. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

8/10 - Boa

Billy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very small traces of mold around tub, i have asthma, so i noticed that.Otherwise it was nice.
Hospedou-se por 1 diária em out. de 2023
Resposta de S em 28 de out. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay . We sincerely apologize about this issue during your stay and we will address this with our staff to make sure it is taken care of .

8/10 - Boa

richard j

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was a fine basic travel hotel off the interstate. Cheap, clean and basic. Perfect for traveling.
Hospedou-se por 1 diária em out. de 2023
Resposta de Devorine Red Roof Management em 25 de out. de 2023
Dear Richard,Thank you for being our guest at Red Roof Inn & Suites Danville, IL. It's great to hear that our accommodations was perfect for what you needed. Red Roof values you as our guest and welcome your 4/5 score. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - Boa

richard j

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was fine. It’s no frills. Basic comfort for traveling, right off the interstate. Perfect for what I needed
Hospedou-se por 1 diária em out. de 2023
Resposta de Devorine Red Roof Management em 25 de out. de 2023
Dear Richard, Thank you for being our guest at Red Roof Inn & Suites Danville, IL. It's great to hear that our accommodations was perfect for what you needed. Red Roof values you as our guest and welcome your 4/5 score. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

4/10 - Insatisfatória

Nathan

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Very run down
The staff was very friendly but the hotel is in very poor condition. The pool was closed still, the rooms are very run down. The hotel is decently priced and they allow pets, but I will not plan to stay here again until I they remodel
Hospedou-se por 2 diárias em out. de 2023
Resposta de S em 28 de out. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza e condições e instalações da propriedade
Wouldn't come back even if it was free.
Hotel is quite run down, and in need of a remodel. First room was so dirty, mold, dust, dead bugs, and a few live ones on the window that looked like it hadn't been cleaned this year. Front desk gave us a different room without a hassle, and that room was slightly better, it was still in dire need of a remodel, or at the minimum a deep cleaning.
Hospedou-se por 1 diária em out. de 2023
Resposta de S em 28 de out. de 2023
Thank you for taking the time to give us your feedback and choosing us for your stay. We sincerely apologize about the issues during your stay.