O Hotel é bom, porém o atendimento foi muito ruim. No primeiro dia não conseguimos tomar café da manhã, pois além de ser fraco, no final não tinha mais nada. No segundo dia cheguei as 09:40 e já estava fechado(balcões dos produtos sem nada) já haviam recolhido, fui reclamar com a cozinha e pedir algo, e nos foi negado, inclusive tentei reclamar na recepção e não fui atendido, além de ser mal tratado pela recepecionista que estava no atendimento do dia 19/07 as 09:45hs. Também não fomos avisados na chegada ao hotel que o café seria somente até as 09:30hs, inclusive nem no apartamento tem essa informação. Decepção. Gostaria de saber como posso ser reembolsado dos valores referentes ao café da manhã das duas diárias, que estavam inclusas no custo do quarto.…O Hotel é bom, porém o atendimento foi muito ruim. No primeiro dia não conseguimos tomar café da manhã, pois além de ser fraco, no final não tinha mais nada. No segundo dia cheguei as 09:40 e já estava fechado(balcões dos produtos sem nada) já haviam recolhido, fui reclamar com a cozinha e pedir algo, e nos foi negado, inclusive tentei reclamar na recepção e não fui atendido, além de ser mal tratado pela recepecionista que estava no atendimento do dia 19/07 as 09:45hs. Também não fomos avisados na chegada ao hotel que o café seria somente até as 09:30hs, inclusive nem no apartamento tem essa informação. Decepção. Gostaria de saber como posso ser reembolsado dos valores referentes ao café da manhã das duas diárias, que estavam inclusas no custo do quarto.

Valdir de Valdir ficou no Springhill Suites By Marriott - Danbury

Publicada há mais de um ano

Springhill Suites By Marriott - Danbury

Avaliação verificada da Expedia…

4 de 5

When you supply a room with a refrigerator it should have a freezer. No microwave in the room.…

Um viajante verificado de Houston, Teexas ficou no Wyndham Southbury

Publicada há 5 dias

Wyndham Southbury

Avaliação verificada da Expedia…

5 de 5

Always a quick hastle free check in and stay. Very clean and friendly establishment…

Um viajante verificado de Westchester, NY ficou no Courtyard By Marriott Danbury

Publicada há 3 semanas

Courtyard By Marriott Danbury

Avaliação verificada da Expedia…

1 de 5

I chose this motel because l needed a place to stay the weekend while l was in town. When l got there, the man behind the counter was in his apartment. When he came out, he just stood there. I told him l made a reservation. He then said "so you need a room". It took me ten mins to explain to him that l needed a room for two nights and l reserved it online. At which point he told me they dont do online reservation. So he charged me for one night. Took me another 5 mins to explain to him that i nedded TWO nights. As he is charhing me again for another night, his naked toddler son comes running into the office and starts going through things behind the desk. I finally get my key, only to discover the room he gave me was already in use! Had to go back and get another room. Got to my room. Toliet seat was broken and just laying in top of the seat. Sink looked very dirty. There was leftover food and beer bottles in the cabinets from the last guests. The bed box looked like it was taken right out of a dumpter. Riped and broken. Mattress had no support and you sunk when you sat on it. The blankets had dry blood stains and holes in it. No extra pillows, pillows themselves had smoke stains and burnt holes in them. There was no hot water and bugs. I saw bugs running from one emd to the next. I thought l was going to wind up with bed bugs all over my body and wasnt going to risk staying there. Thankfully l had no problems getting a refund and l found a better place 15 mins away.…I chose this motel because l needed a place to stay the weekend while l was in town. When l got there, the man behind the counter was in his apartment. When he came out, he just stood there. I told him l made a reservation. He then said "so you need a room". It took me ten mins to explain to him that l needed a room for two nights and l reserved it online. At which point he told me they dont do online reservation. So he charged me for one night. Took me another 5 mins to explain to him that i nedded TWO nights. As he is charhing me again for another night, his naked toddler son comes running into the office and starts going through things behind the desk. I finally get my key, only to discover the room he gave me was already in use! Had to go back and get another room. Got to my room. Toliet seat was broken and just laying in top of the seat. Sink looked very dirty. There was leftover food and beer bottles in the cabinets from the last guests. The bed box looked like it was taken right out of a dumpter. Riped and broken. Mattress had no support and you sunk when you sat on it. The blankets had dry blood stains and holes in it. No extra pillows, pillows themselves had smoke stains and burnt holes in them. There was no hot water and bugs. I saw bugs running from one emd to the next. I thought l was going to wind up with bed bugs all over my body and wasnt going to risk staying there. Thankfully l had no problems getting a refund and l found a better place 15 mins away.

Um viajante verificado de Pittsburgh ficou no Red Carpet Inn & Suites

Publicada há 2 meses

Red Carpet Inn & Suites

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