Thank you so much for the feedback and we are so genuinely sorry for your negative experience at check in. That is unacceptable and we will be addressing this. We will also share your kind feedback with your agent at check out. If you are willing to give us a chance again in the future, we would love the opportunity to personally assist any technical challenges you have.

Thank you so much for your business and for your rating! Please visit again very soon!

Thank you! We appreciate your business!

Thank you for staying with us! We're sorry you didn't have an excellent experience. Please let us know if there is anything we can do to improve your opinion.

Thank you for staying with us! We appreciate your business.

Thank you for your review and for your business!

Thank you so much for the feedback and for staying with us! Please come again soon!

Thank you for staying with us! Please visit again soon.

Thank you for the feedback! This is the only way we can improve so we genuinely appreciate it. We will work to ensure that we address this issue with the department leadership. We do apologize for your disappointment!

Thank you for the feedback and the kind words! We look forward to sharing this with our team, including Maria. Agreed, she is wonderful! Please visit us again soon!

Thank you so much for your rating and for staying with us! Please visit again soon!

Thank you so much for your business and for your rating! Please come back soon!

We're so glad you had a nice stay! Please visit us again soon!

Thank you so much for staying with us and for your rating. We appreciate you!

¡Muchas gracias por tus comentarios y por tu negocio! ¡Vuelva a visitarnos pronto!

Thank you so much for staying with us! We're thrilled you enjoyed your visit! Please come again soon.

Thank you for the feedback! We're so sorry you were so disappointed in your experience.

Thank you for your loyalty and for your feedback for our other guests! We appreciate your business!

Thank you so much for staying with us and for your rating. We appreciate you!

Thank you for the kind words and for your business! We appreciate you! Please do visit again very soon.

Thank you so very much for your feedback! We are thrilled you had a wonderful stay! Please visit again soon!

Thank you so much for your feedback and for your business! Please visit us again soon!

Thank you for the feedback! We truly appreciate your business and are so happy most of your stay was great! Please visit again soon.

Thank you for staying with us and for your rating. Please visit us again!

We're so happy you had a great stay! And we are so grateful for your loyalty as a Marriott Bonvoy member. Please visit us again!

Thank you so much for your feedback and for your business! Please visit again soon!

We are so sorry that you were disappointed in the parking options as there is the surface lot as well as multiple garages with complimentary self-parking. We apologize if this wasn't clearly pointed out. We hope you will give us another opportunity in the future to give you a better stay.

Thank you so much for staying with us and for your review. Please visit again soon!

Thank you for the feedback! We are so sorry to hear you were disappointed with your stay! Internet is complimentary for all Marriott Bonvoy members so we'd encourage you to join this free and rewarding program. We will pass your feedback on to all department leaders for review and improvement. Thank you!

Thank you so much for your feedback and thank you for staying with us! We appreciate you!

Thank you so much for the feedback! We look forward to sharing it with our team. We will also pass on the comments to the Galleria team regarding your experience in the common areas there. We appreciate you taking the time to provide this information! Please visit again soon.

Thank you so much for your business and for your rating. Please visit again soon!

We're so sorry you didn't have a great experience. We were very disappointed to read this. Thank you for the feedback as we will certainly use your comments for retraining of our team!

Thank you so much for staying with us and for your rating. We appreciate you!

Thank you! We appreciate your business!

We are so sorry for your disappointment and very surprised to read this! We appreciate the feedback as it is not something we ever hear about our suites. Thank you for your business.

Thank you for staying with us! We appreciate your business!

Thank you for staying with us! We're sorry you didn't have an excellent experience. Please let us know if there is anything we can do to improve your opinion.

We're so happy your stay was relaxing. Thank you for visiting and for your business!

Thank you! We appreciate your business!

Thank you so much for staying with us and for your rating. We appreciate you!

Thank you so much for the feedback - it's genuinely invaluable to us to work on improvement needed! We are so sorry for your disappointments and appreciate your business. Again, thank you for the feedback! We will review our website for clarifications needed. If you are willing to give us another chance in the future, please let us assist you in locating the other 3 entrances into the hotel front drive (2 to the west; 1 to the north and 1 to the south).

Thank you so much for staying with us! We appreciate your business!

Thank you for staying with us and for your rating! Please visit again soon!

We are so sorry to hear of your disappointment! I'm not sure what guest reception the other guest was referring to as we don't offer that at this time. We are looking into ensuring the Expedia descriptions online are more clear. We also sincerely appreciate the feedback about the service, communication and will absolutely be looking into why your car smelled like smoke. We sincerely apologize!

Thank you so much for the feedback! We apologize for the inconvenience of internet issues you experienced! We have made ongoing upgrades, so this is very surprising that it's been a recurring issue for you. Please do ask to speak with the Hotel Manager about this the next time you stay with us.

Thank you so much for staying with us! We appreciate your business!

Thank you so much for staying with us! We appreciate your business!

Thank you so much for your business! Please visit again soon!

Thank you for staying with us! We appreciate your business!