4/10 - Insatisfatória
Andy H.
1 de out. de 2025
Pontos negativos: Limpeza
Traveled in for a birthday celebration trip for my 38th. Upon arrival, the front door lock to access the key wouldn’t open, checked the code was correct multiple times. Seemed as if the batteries were dead in it. Finally, it struggled to but popped open. No worries, things like that happen. What really threw us for a loop was the handwritten note on the A/C thermostats informing us “not to run the air below 72* or risk not having A/C at all :) ” it’s Texas, it’s hot. Functioning A/C is required. When we arrived it was 75 down stairs and 78 up stairs, so turning the units to 72 froze them up anyway. Our guests were extremely uncomfortable for 3 days while we struggled to maintain any temp below 75 upstairs. It’s Texas, it’s hot, maintaining your HVAC systems should be at the top of the priority list & judging by the other comments, this has been an issue with this property for some time. There were many small things wrong with this property including a frozen freezer door, (I was charged for damaging it when it was already broken), dead batteries in remotes, dirty pool, toilet paper holders falling off the walls, etc. we brought in the daily deliveries from Amazon so they wouldn’t be left outside. For upwards of 500 a night, one would think the property would be a little more unkept, cared for, & maintained. We left the property in better condition that we found it. Overall I would avoid this property, or at least know what sort of unpleasant stay you’re getting yourself into
Andy H.
Hospedou-se por 3 diárias em set. de 2025
