8/10 - Boa
Cathy E.
7 de ago. de 2025
Pontos positivos: Limpeza
Property lists that it sleeps 12 and in some info on the page it specifies 14. I had thought I had booked for 8 but the vrbo booked for just 1. I booked in advance- well in front of the time I could cancel for a full refund if anything changed. Well after I booked, the prop mgr messaged me asking how many people would be staying. I replied most likely 8 but possibly 10 for one of the nights, so just to list it as 10 since I wasn’t sure (as two of our group had homes within a 30min drive). The prop mgr waited until I was no longer in the free cancellation period to charge me for 4 extra guests for 4 nights. She said even though the listing is for 12-14 that she charges extra for anything over 6 guests. I could not find this anywhere on the site but she insisted it was very plainly outlined. As I could no longer cancel and rebook a different property without losing 50% of the total fee, I was completely stuck and she knew it. I had to rework all of our plans and relocate 2 people from this VRBO (we had 3 vrbos booked for our family event) so we would only have 6 guests at her property. While the VRBO was clean and a decent location, I would not book it again as I felt the mgr was dishonest and tried to take advantage of the booking.
Cathy E.
Hospedou-se por 4 diárias em jul. de 2025