8/10 - Boa
Brian R.
6 de ago. de 2025
Pontos negativos: Limpeza
Overall, the property grounds are great. The pool and the beach area are well kept and clean. The area is great and the lake is large and clean and great for cruising around on a pontoon boat. Having a boat dock with the property is a major plus. However, the two units we rented did not look like they had a good cleaning. There was dust and hair all over the floor, the fridge had spilled food, the coffee maker still had coffee grounds in it, the pillowcases in our kids rooms had stains, or perhaps we’re just unwashed. The kitchen supplies was very limited to the point where we didn’t have enough silverware for a family of five, and there are very little cooking pots and utensils. Even the basic essentials like salt and pepper weren’t there, and we had to go out and buy dish soap, Hand soap, paper towels, and laundry detergent. Several of the lights around the unit were not functional, and the keyless Slack did not work for our unit so we left it unlocked when we were away. To be fair, we did not report these issues during our stay, but we also didn’t have great communication with the host leading up to our stay so we weren’t confident we’d get quick resolution. This was our second time here in the past four years, and our first experience was much better. We may return in the future because the area is great and the property grounds are awesome, but I’d need confirmation that the cleaning crew has changed or they’ve done something different to take care of the units.
Brian R.
Hospedou-se por 4 diárias em jul. de 2025