4/10 - Insatisfatória
Jeremy
Viagem a dois
11 de fev. de 2026
When I first got to my reservation they gave me the wrong type of room due to “system error” and had someone already booked, so had to stay in a standard room for my first night (not a good impression). Then my first shower there was ice cold water because the manager Abran turned off the gas had to request to have hot water. Then upon leaving to my excursion I told the front desk girl (yachira) to not go into my room due to my suitcase being open, the girl disregarded my request and still went into my room. There is no fridge or microwave in the rooms. Also the food was always cold and had to request to get the food heated up. Finally towards check out I was told I had to pay for the room, even though expedia had already charged me for the room. Overall aside from the aesthetics which is the only upside, I would NOT recommend this place. I was truly disappointed, since I had high expectations. If anyone comes across this place please avoid.
Jeremy
Hospedou-se por 4 diárias em fev. de 2026




































